Second Life Forums Archive

Dark Perhaps

Registered User

Join date: 19 Dec 2005

Posts: 19

08-13-2007 06:23

I seem to have... around 12 lost and found folders, which i cannot move or delete.... how the hell am I supposed to get rid of Lost and Found folders? If only it was possible to contact linden labs like it once was

I'm sure this sort of thing is easily fixed on their end.

Anyone have any suggestions?

Mox Horus

Elusive != Antisocial

Join date: 8 Jul 2004

Posts: 12

08-23-2007 21:20

Consider yourself lucky. I currently have around 90 Lost and Found folders. These are system folders and as such are not able to be deleted at the user level.

Unfortunately, LindenLabs no longer provides hands on support to the playerbase for basic accounts. I can't seem to find anything in the knowledge base that addresses something like this, so what other avenue for resolution do we have?

If a Linden happens to read this, please respond with an idea of how we can resolve an issue like this. Having one or two extra folders may be acceptable, but I have counted NINETY Lost and Found folders in my inventory which requires me to scroll a distance through before reaching the rest of my folders. This is disruptive and I'm sure could be easily remedied.

Personally, I would see cases like this being acceptable to submit a ticket for, even at a basic level. There is no way at user level to delete Lost and Found folders.

I have bug reported it (seems like a bug to me) and await some sort of light.

_____________________

It is by will alone I set my mind in motion.

Dark Perhaps

Registered User

Join date: 19 Dec 2005

Posts: 19

08-24-2007 19:48

I just noticed that every time I log in it says "You cannot modify protected categories." 15 times. Considering I have 16 (15 extra + 1 used) lost and found folders, i consider this related. Please help out Linden Labs, I cant fix this on the user end! ((or if I can... I have no idea how!))

Its been like this for WEEKS... if I were to have been holding my breath, id have choked to death.

Soyo Kongo

Registered User

Join date: 22 Oct 2005

Posts: 11

08-24-2007 22:06

Your stuff pretty much gone forever. I've file complains about half of my inventory dispairing.. Never heard a word back from them nor seen my stuff again... Those stuff worth more than 60k L$.

bOOgIeB Manhattan

Registered User

Join date: 17 Feb 2005

Posts: 2

rawr

08-31-2007 01:19

so we dish out money and have it till lindens feel that it should be took away from us...this definitly answered my question as they do not care what we all do here >

(

Randal Kline

huh?

Join date: 1 Jul 2007

Posts: 192

08-31-2007 02:53

for those with multiple lost and found folders, please DO NOT clear cache and relog, it will spawn more such folders (as least for me in the past). file a bug report and wait for a linden to manually fix the bug. head to jira (cant recall the #, might need to search for it) and discuss/vote there.

_____________________

* Snapshots *
http://sluniverse.com/pics/Default.aspx?name=Randal%20Kline

Mox Horus

Elusive != Antisocial

Join date: 8 Jul 2004

Posts: 12

08-31-2007 09:30

The issue HAS been reported several times and fixed on the back end. I will be reporting it through Jira (http://jira.secondlife.com/secure/Dashboard.jspa) later this evening when I'm at home.

It really is a shame that basic accounts cannot submit tickets to support. I have to believe that the Lindens understand that nobody is going to upgrade their account if things aren't working correctly. At LEAST fix basic issues like this for basic accounts. I can understand requiring higher paid accounts for in-depth support, but come on.

_____________________

It is by will alone I set my mind in motion.

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Inventory bug?

Inventory bug?
Dark Perhaps Registered User Join date: 19 Dec 2005 Posts: 19	08-13-2007 06:23 I seem to have... around 12 lost and found folders, which i cannot move or delete.... how the hell am I supposed to get rid of Lost and Found folders? If only it was possible to contact linden labs like it once was I'm sure this sort of thing is easily fixed on their end. Anyone have any suggestions?
Mox Horus Elusive != Antisocial Join date: 8 Jul 2004 Posts: 12	08-23-2007 21:20 Consider yourself lucky. I currently have around 90 Lost and Found folders. These are system folders and as such are not able to be deleted at the user level. Unfortunately, LindenLabs no longer provides hands on support to the playerbase for basic accounts. I can't seem to find anything in the knowledge base that addresses something like this, so what other avenue for resolution do we have? If a Linden happens to read this, please respond with an idea of how we can resolve an issue like this. Having one or two extra folders may be acceptable, but I have counted NINETY Lost and Found folders in my inventory which requires me to scroll a distance through before reaching the rest of my folders. This is disruptive and I'm sure could be easily remedied. Personally, I would see cases like this being acceptable to submit a ticket for, even at a basic level. There is no way at user level to delete Lost and Found folders. I have bug reported it (seems like a bug to me) and await some sort of light. _____________________ It is by will alone I set my mind in motion.
Dark Perhaps Registered User Join date: 19 Dec 2005 Posts: 19	08-24-2007 19:48 I just noticed that every time I log in it says "You cannot modify protected categories." 15 times. Considering I have 16 (15 extra + 1 used) lost and found folders, i consider this related. Please help out Linden Labs, I cant fix this on the user end! ((or if I can... I have no idea how!)) Its been like this for WEEKS... if I were to have been holding my breath, id have choked to death.
Soyo Kongo Registered User Join date: 22 Oct 2005 Posts: 11	08-24-2007 22:06 Your stuff pretty much gone forever. I've file complains about half of my inventory dispairing.. Never heard a word back from them nor seen my stuff again... Those stuff worth more than 60k L$.
bOOgIeB Manhattan Registered User Join date: 17 Feb 2005 Posts: 2	rawr 08-31-2007 01:19 so we dish out money and have it till lindens feel that it should be took away from us...this definitly answered my question as they do not care what we all do here >(
Randal Kline huh? Join date: 1 Jul 2007 Posts: 192	08-31-2007 02:53 for those with multiple lost and found folders, please DO NOT clear cache and relog, it will spawn more such folders (as least for me in the past). file a bug report and wait for a linden to manually fix the bug. head to jira (cant recall the #, might need to search for it) and discuss/vote there. _____________________ * Snapshots * http://sluniverse.com/pics/Default.aspx?name=Randal%20Kline
Mox Horus Elusive != Antisocial Join date: 8 Jul 2004 Posts: 12	08-31-2007 09:30 The issue HAS been reported several times and fixed on the back end. I will be reporting it through Jira (http://jira.secondlife.com/secure/Dashboard.jspa) later this evening when I'm at home. It really is a shame that basic accounts cannot submit tickets to support. I have to believe that the Lindens understand that nobody is going to upgrade their account if things aren't working correctly. At LEAST fix basic issues like this for basic accounts. I can understand requiring higher paid accounts for in-depth support, but come on. _____________________ It is by will alone I set my mind in motion.