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Please help, Lindens won't.

Seifer Kennedy
Registered User
Join date: 27 Jan 2005
Posts: 20
10-10-2006 22:59
Hey guys I'm having some serious problems with SL.
Most of it has to do with lag and such.

I was told by a Linden to check my pings and contact my ISP provider,
and thats all I got out of him.

My pings stay between 2k-11k
And for anyone who knows thats pretty high.

So I e-mail my ISP provider they tell me to download "Ping Ploter"
I was told to trace the connection between me and SL
to find out where the lag is occuring.

Problem is the Lindens wont tell me what I should trace to.
I need the games IP or something.

Can anyone help? This problem is making SL un-playable.
The pings causing me to only get like 2-5fps
And we all know thats not cool.
Don Misfit
Registered User
Join date: 1 Jun 2006
Posts: 60
10-10-2006 23:08
While in the game, go to Help->About Second Life... The resulting dialog box tells you which server you are connected to, including IP address.
Phr0zen Katsu
Registered User
Join date: 24 Jun 2006
Posts: 39
Most Lindens are paid and trained with low level support.
10-10-2006 23:26
Don't expect too much from them, even when they are part of a big corporate company.

Or better, simply check for the designated server address to you located in the C:/Documents and Settings/<your account/Application Data/SecondLife/Logs/SecondLife.log
Open the file with any text editor, and search for

Attempting login as:

Below should show you the details of your login. Which also includes the server you're directed to.