Second Life Crash Logger???

Heya, I'm brand new to Second life and each time i've tried to log in it closes the Window and another window that says "Second-Life Crash Logger" pops up and then goes away after a few seconds. The farthest i've gotten is right after you log in with your first and last name...can somebuddy plz help me?



It seems to keep staying on the precaching while the status shoots to the finish, then it crashes. I have an sis 650 intergrated chipset . I is supposed to be a 32 mb card, but maybe it is not good enough. I have already reinstalled and updated to no avail.

This keeps happening to me too! Although I have been on SL for a few months, but tonight I keep getting kicked out and the "crash logger" pops up. What's going on here?


EDIT: Ok, a little more information here. I was right in the middle of organizing my inventory (some of you may know how much work that is and understand why this is frustrating) and when I try to delete something the "crash logger" pops up. But I had been moving and deleting stuff for over an hour before that happened and now every time I log in and try to delete, it boots me out.

This is especially sad because now I am left floating above a deserted island compleatly naked!!! I feel very bad for me now.

Well, just a guess but the asset server may be getting overloaded. Philip has expressly asked residents NOT to go through and start deleting or searching through inventory anymore than absolutily necessary due to problems with it.


My recomendation off the top of my head would be to completely uninstall Second Life and reinstall it, this has cured a similar problem I've had a couple of times recently.

If you still can't get on, you likely have either old, out of date drivers or some incompatability. Verify you meet the minumum requirements to play and that you have the latest drivers for everything, video, motherboard, sound, etc. Check the support wiki, it has extensive information on how to troubleshoot login probems. Also keep an eye on the forums and see if suddenly a lot of people start reporting the same problem as sometimes SL gets hosed...

Unfortunately, you need an actual 3D card to run SL. So that means a Nvidia GeForce 2 MX or ATI Radeon 8500 minimum. Is this computer a laptop? If not, you should be able to find a decent card for around $40 US. If you tell me a little more about your computer -- make, model, etc... or make and model of motherboard, CPU, etc, if it's built from parts -- then I could make some suggestions.

Other than that, I can't really help you... you're not going to get it working with that video chip, because it just doesn't do what SL needs.

There's been a couple people complaining of similar problems with their clients crashing when they try to delete. It sounds like you might have some kind of cache corruption. To fix it, I'd do what Kathmandu suggests and uninstall and reinstall SL completely. Don't worry, you won't lose any data -- it's all server-side.

thanks for the info...yeah this chip is not good. I have been given a nvidia gf4 mx440se agp card, but have had trouble installing it with the built in already there. Some one told me to restart with the display preference set to agp, but it is already set to that.

I have a 2ghz celeron with windows xp and 512 mb ram.

That card should be just fine. Have you installed the Nvidia drivers? Is your monitor cable plugged into the new card? You may need to disable the onboard card in your computer's BIOS. Do you know what kind of motherboard you have?

If that doesn't work and the video is an onboard type, refer to the motherboards maker (not the seller's, specially if it's an Emachine) and see what they suggest. Some Emachine motherboards do not like Radeons for example and even disabling the onboard in Bios doesn't work.

yes i downloaded the drivers from the website again. I think I am stuck with trying to disable the onboard in bios. Disabling the built in from the device manager doesnt seem to work. When I reboot I can hear everything but cant see anything. I have a gigabyte board. Looked on thier site but didnt find much help. How would I go about disabling the onboard in bios. The only real option I seemed to find was switching the display preference from agp to pci. It defaults as agp, but still works on pci.

I'm glad this old chipset works for world of warcraft, but i knew it was going to give me more grief sooner or later...

thanks for the help by the way.

Try plugging the cable back into the onboard video port, then pushing the delete key in BIOS. You should be able to disable it in there, at which time you can save and quit, and plug the cable back into the new video card.

hmmmm, maybe its the cable that keeps getting me when i try to hook up this agp card. My monitor does not have a USB cable or anything that will fit into the back of my video card, and I guess the cable that goes into the back of my tower is wired to the onboard adaptor.

I cant find where in bios to disable the onboard video. I know there is something in device manager, but when I disable the onboard and have the new card in there i cant see anything after reboot. The card must work because the fan starts going when I put it in, and i found some drivers for it. Im thinking that I had it set right before but never was able to connect the monitor straight to my new video card. Maybe I can find some kind of connecting adapter.

Er, no... you have to unplug the monitor cable from the onboard card and plug it into the new video card. The whole point is to stop using the onboard video and only use the new one.

The plugs should look something like this, right? (http://images.tigerdirect.com/itemdetails/P262-2004COUT.jpg) You might only have the blue one on your card. Is that what your monitor has? Is this a flat panel monitor?

its not letting me see the link, but on the new card there is a blue connection that has fifteen holes and two screw holes on the side to hold the plug in place. On my monitor--a run of the mill 15" flat screen hansol--the cable has the same kind of connection, but is somewhat larger and wont fit into the connection plug on my agp card. I normally plug into the back of the tower, and I guess that is where it is wired somehow to the onboard video im not sure. In my tower I cant really make out any kind of built in card just in one corner away from the slots there is the black sis video chip.

I was just thinking that if I need to plug the monitor into the new card for it to work then that is a problem because it doesnt fit. I can put the card into the agp slot fine and the fan starts going, but when I disable the sis adaptor in device manager and restart I cant see anything. I can only hear the computer going through its routine. And when the new card is in it doesnt show up anywhere in the DM.

Do you know the model number of your monitor?

If you unplug the monitor cable, can you count the pins on it?

yea it looks like this but theres only the blue plugin

And if you unplug the cable going out of your monitor and count the pins on it, how many are there?

Well. When I was looking at the monitor I noticed fifteen holes in the tower hookup and fifteen pins on the cable, but the cable really only had a row of five a row of four and a row of five. Looks like one fell out I can see the spot where it was, but it works. Lo and behold I tried to fit it to the blue plug on the card and it seems to fit. Always thought I tried to do that before...guess i didnt.

So to try this I guess I need to make sure the bios is set to agp as the display choice, then put the card in--already have downloaded drivers--then ?? disable the sis adaptor in device manager and restart. Not sure about this.

Yes, that should work. You may not actually have to disable the onboard video; it might be automatic when inserting a video card. I was under the impression that you'd already installed the card. If you just install it, and then plug in the monitor, you may find that it's already good to go.

heres what happened.

I put the card in the agp slot. In the bios under peri. the initial display is set to agp(default setting). In device manager under the adaptor tab I disabled the sis adaptor(the new card does not show up here) It tells me to restart to initiate the change and I do. During restart the screen goes black and I plug the cord into the new card. Starting up again, I get a no signal message on my monitor. Maybe the no signal came up as soon as I unplugged.

The card is out again so I can talk here. Am I not installing right. I wonder if I should restart after putting the card in. Do I need a disk for the card to install, or is that just for drivers? Because I dont have one. Also if I had to disable the onboard video in bios Im not sure where that is. I go in bios with the delete key, but I dont really see any options for that.

UH, you're turning your computer off before you're trying to insert the card, right?

No i didnt, but i tried that before.

The good news is that it is working now. I put the card in and the screen went kind of wonky right away so I plugged in the monitor to the new card and restarted, and it worked!!!

Had to download a driver and the game is working now.


Thanks a million for all the help

Whew, glad to hear it. You ALWAYS need to turn off your computer when poking around in there. You could have had a pretty costly accident.