05-15-2005 09:16
My translation from below:

"The next version will tell you when our servers are overloaded and refuse to login with a better error message."

... lets see. 5000 less users in 2 months + more login problems = DOWNSIZING!

I'll take my partial monthly refund now Mr Linden. Haven't been able to log in for a week.

Keman Dingo

____


Hello:

Thanks for your inquiry. Sometimes, when our database reaches a very
high load we do have to restrict logins beyond the queue system and the
logins do fail without an error message. While we are working on a
better messanging as well as fixing the database load issues, the best
advice I can offer is to try back in 15 to 20 minutes when this happens
and it should be resolved.

Regards,

Colin Linden

Your original support request:
------------------------------
You guys keep telling me to keep trying. Well I've been trying for hours
now ... it worked. Once. And promptly crashed-- which it normally never
does on my system. So now I keep trying again... ?

If this keeps up I'd like some form of day(s) refund to my account
because I pay way too much for this crap.

Keman Dingo