My best computer (a dual core Intel) just now has been hardware banned. I havent done anything except explore and build stuff in SL, my account is able to access from an underpowered XP box without problems.
Who do I have to talk to, to get my computer unhardware banned? This is obviously an error! I was just in SL without any problems at all, I've gotten absolutely no note as to why in my email.
I have no children who could have access to my computer, and my boyfriend is utterly disinterested in playing SL, so this is a total mystery to me.
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Hardware banned ?! |
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-24-2007 19:37
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... perhaps simplicity is complicated to grasp.
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Jeza May
Owner of Jade Innovations
Join date: 16 Oct 2006
Posts: 317
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08-24-2007 21:52
I've never heard of such a thing.. not sure what that means..
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-24-2007 22:00
http://www.flickr.com/photos/hypatiacallisto/1227608583/
that is what it looks like, if I try to log in via my dual core. My main computer is banned from SL. My account is not, in fact none of the accounts in my house are banned from SL. I can access SL just fine from my XP box (its slow though) For some reason my main computer has been banned from SL, and I have no note as to why. Something is wrong with how the hardware banning is done, or someone made a really bad error, or someone has spoofed my mac address. I want to know... sigh. _____________________
... perhaps simplicity is complicated to grasp.
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Day Oh
Registered User
Join date: 3 Feb 2007
Posts: 1,257
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08-24-2007 23:25
I can't help wondering if this is happening because of griefers using the client that avoids hardware bans. Assumably it does so by using made-up hardware profiles... so is that a possibility?
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-24-2007 23:32
Day Oh: that thought has occurred to me
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... perhaps simplicity is complicated to grasp.
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Randal Kline
huh?
Join date: 1 Jul 2007
Posts: 192
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08-24-2007 23:57
i get that message once in a while too. but an (or few) exit and relog will do the trick.
- are you on wireless? if you are, can try connecting to your router or modem directly. or - try another network card? switch with one from your other systems to test. or - reinstall sl or - play around with the preferences settings _____________________
* Snapshots *
http://sluniverse.com/pics/Default.aspx?name=Randal%20Kline |
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Farallon Greyskin
Cranky Seal
Join date: 22 Jan 2006
Posts: 491
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08-25-2007 00:12
You may laso have to call LL or fill out a support ticket. THey seem to accidetnally ban people CONSTANTLY Besides the people I've heard about in these forums, I've had TWO fo the 100 or so friends I have on SL hardware banned by mistake. That's a shamefully high percentage...
In both cases it required support to fix it. |
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-25-2007 00:28
i get that message once in a while too. but an (or few) exit and relog will do the trick. - are you on wireless? if you are, can try connecting to your router or modem directly. or - try another network card? switch with one from your other systems to test. or - reinstall sl or - play around with the preferences settings I reinstalled, no dice. trying another network card is circumventing a hardware ban, so not really the same. I am on wireless, and I cant connect directly. computer is in a totally different spot of the house, and several computers have to use the same connection. My XP box works fine over the same network, so its not the network. Its a mistaken hardware ban, and so far no support at all from LL... and the live chat doesnt work for me at all. A friend of mine tried to get a message to them via the live chat, and nobody answered him. sigh. _____________________
... perhaps simplicity is complicated to grasp.
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-25-2007 00:29
You may laso have to call LL or fill out a support ticket. THey seem to accidetnally ban people CONSTANTLY Besides the people I've heard about in these forums, I've had TWO fo the 100 or so friends I have on SL hardware banned by mistake. That's a shamefully high percentage... In both cases it required support to fix it. did that... I hope it doesnt take a month to fix it :/ _____________________
... perhaps simplicity is complicated to grasp.
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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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08-25-2007 01:03
woo it was able to log in.
I didnt change anything though... maybe someone read one of the various pleas for help from various folks, I dunno. I had reinstalled and it was still giving me the error (that's when i took the screenshot actually - after the reinstall) but now it got in. crossing my fingers that it stays like that. _____________________
... perhaps simplicity is complicated to grasp.
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Chaos Bikcin
Registered User
Join date: 10 Jun 2007
Posts: 296
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08-27-2007 01:46
there is a way around it, but it completely killed my graphics card, u can do a "force start" but involves a little bit of tinkering with code etc, IM me for details
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