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HELP / Nvidia & Dell monitor Problems

Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
01-04-2007 16:45
I have an Nvidia GeForce 7600 GS AGP graphics card and a Dell 30" 300WFP monitor.

The Monitor is capable of 2560 x1600 resloution rate. The Nvidia 7600 is supposedly capable of handeling 2048 x 1536, how-ever the Nvidia software only shows the monitor as being able to support 1280 x 800. If I set the screen resolution any higher than 1280 x 800, the desktop ends beyond the physical borders of the monitor.

I've searched high & low for an Nvidia setting where I can enter a higher resolution rate but can't find one.

I purposely bought this monitor for it's size and high resolution capabilities specifically for SL.

How can I adjust the Nvidia software to meet the monitors higher resolution rates? Or is ther some other setting I'm overlooking?
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
01-04-2007 17:12
I hope someone can help you here; it IS a legitimate question.

coco
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-04-2007 17:15
Have you tried to reinstall teh drivers?
Also I believe dell has some tech support on this issue. and or on the GC site as well.

Good Luck.
Steve Mahfouz
Ecstasy Realty
Join date: 1 Oct 2005
Posts: 1,373
01-04-2007 17:46
From: Carolyn Crosley
I have an Nvidia GeForce 7600 GS AGP graphics card and a Dell 30" 300WFP monitor.

The Monitor is capable of 2560 x1600 resloution rate. The Nvidia 7600 is supposedly capable of handeling 2048 x 1536, how-ever the Nvidia software only shows the monitor as being able to support 1280 x 800. If I set the screen resolution any higher than 1280 x 800, the desktop ends beyond the physical borders of the monitor.

I've searched high & low for an Nvidia setting where I can enter a higher resolution rate but can't find one.

I purposely bought this monitor for it's size and high resolution capabilities specifically for SL.

How can I adjust the Nvidia software to meet the monitors higher resolution rates? Or is ther some other setting I'm overlooking?


http://www.nvnews.net/vbulletin/index.php?

try Nvidia's official forums.
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
01-04-2007 18:00
THIS is why I keep putting off buying a new Dell. I'm so afraid that it won't work at all. I'd rather stay at 256 memory on a 4-yrea-old computer than buy a brand new one that doesn't work at all.

However, I was looking at the 7900 video card, I believe it was.

coco
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Steve Mahfouz
Ecstasy Realty
Join date: 1 Oct 2005
Posts: 1,373
01-04-2007 18:11
From: Carolyn Crosley
I have an Nvidia GeForce 7600 GS AGP graphics card and a Dell 30" 300WFP monitor.

The Monitor is capable of 2560 x1600 resloution rate. The Nvidia 7600 is supposedly capable of handeling 2048 x 1536, how-ever the Nvidia software only shows the monitor as being able to support 1280 x 800. If I set the screen resolution any higher than 1280 x 800, the desktop ends beyond the physical borders of the monitor.

I've searched high & low for an Nvidia setting where I can enter a higher resolution rate but can't find one.

I purposely bought this monitor for it's size and high resolution capabilities specifically for SL.

How can I adjust the Nvidia software to meet the monitors higher resolution rates? Or is ther some other setting I'm overlooking?



You might also make sure you have the very latest stable drivers for your monitor:

http://support.dell.com/support/downloads/index.aspx?c=us&cs=&l=en&product_family=Dimension&s=gen

Also, find out exactly who the reseller of the Nvidia card is (XFX, BFG, PNY, etc..) and go to their support website for their latest stable drivers.
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Geeky Wunderle
What a GEEK!
Join date: 1 Dec 2006
Posts: 122
01-04-2007 19:45
That Monitor requires a Dual-Link DVI-D graphics card with 256 MB of RAM in order to be capable of supporting its 2560 x 1600 resolution.

Does your Nvidia card do that?
Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
01-04-2007 20:51
I sent this PM to her - I did not realize this thread was also here:

Hi there - the thread you posted was rudely locked by a ResMod, and I wanted to try to help you with your problem. One quick question I have - is it the 3007WFP? You listed it as the 300WFP, but I could not find that model number. If that is the model, there are a couple things you can try:

1) Make sure the utility that came on CD with the monitor is installed:

http://support.dell.com/support/edocs/systems/3007WFP/EN/setup.htm#Installing%20the%20Utility%20Tool%20(Mic rosoft%20Windows%20Operation%20Systems)

2) Make sure this is installed (it may be the same as the utility, I'm not sure):

http://support.dell.com/support/dow...111809&vercnt=1

3) Under Control Panel-->Display-->Settings-->Advanced, make sure your monitor is correctly identified. Also, look for a button on the Adapter or Monitor tab that says List All Modes - and see if the resolution is listed there.

If none of this helps, I'll see what else I can come up with - please let me know. Sometimes reinstalling the NVidia drivers after installing the monitor driver helps it to find the weird resolutions as well.
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
01-04-2007 20:53
From: Geeky Wunderle
That Monitor requires a Dual-Link DVI-D graphics card with 256 MB of RAM in order to be capable of supporting its 2560 x 1600 resolution.

Does your Nvidia card do that?


This is also an excellent point - it is important to know exactly what brand and model you have of the 7600 - some are Dual Link DVI-D, but not all. More information is needed to help with this. That monitor is gorgeous - I am jealous :) I thought my 24 inch one was nice.
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Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
Thank you all!!!!
01-05-2007 03:38
My sincere thanks to everyone for coming to my aide so quickly!

I'll first try Cristiano's suggestions. The manuel for the card I have is from EVGA. and it only has one DVI connector and one VGA connector so I guess the dual link option is not available for the monitors full resolution capabilities.

How-ever, when I go to the display settings, I do have the option to go as high as 2048 x1536 and I would be very happy if I could attain that level. As I stated earlier, when I do set that resolution, I have as desk top,,,, over run,, past the physical borders of the monitor.

Due to my PC only having an AGP slot, I was limited to the Nvidia card I could purchase. I'm hoping that some of the suggestions I've received will at least enable me to partially use the monitors higher resolution levels until I can spring for a new PC.

I'll let you all know the results of the suggestions offered this evening.

Thanks again
Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
A related question
01-05-2007 04:24
When I do get a new PC, no doubt it'll have one of the higher end Nvidia cards with the dual DVI ports.

What kind of cable or adapter is needed to feed the two DVI ports on the card into the single DVI input on the Dell Monitor?
Kevyn Hienke
Curmudgeon
Join date: 21 Dec 2006
Posts: 238
01-05-2007 05:50
From: Carolyn Crosley
When I do get a new PC, no doubt it'll have one of the higher end Nvidia cards with the dual DVI ports.

What kind of cable or adapter is needed to feed the two DVI ports on the card into the single DVI input on the Dell Monitor?


A Dual Link DVI-D cable. There are not specifically two connectors at each end, just more pins in the single connector at each end:

http://www.datapro.net/techinfo/dvi_info.html#Page06
Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
01-05-2007 05:58
Thanks for the link Kevyn.

By the picture of the pin configuration. I already have a dual link cable.

This leads me to yet another two questions.

1. Why do some of the Nvidia cards have two DVI ports? For two monitors?

2. Regarding my current 7600 card, is there a setting to ensure that I have the single DVI port configured to it's optimum potential, or is it a static setting?
Kevyn Hienke
Curmudgeon
Join date: 21 Dec 2006
Posts: 238
01-05-2007 06:42
From: Carolyn Crosley
1. Why do some of the Nvidia cards have two DVI ports? For two monitors?


Yes. It comes in handy sometimes. For instance, I do a lot of video editing, and it is nice to have one monitor set up for full-screen video, while the other has the editing interface. I'm sure there are other reasons...

From: someone
2. Regarding my current 7600 card, is there a setting to ensure that I have the single DVI port configured to it's optimum potential, or is it a static setting?


I've always used the ATI All-in-Wonder series (it doubles as a video capture card) so I'm not too much help on Nvidia specifics.
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
01-05-2007 06:51
From: Cristiano Midnight
This is also an excellent point - it is important to know exactly what brand and model you have of the 7600 - some are Dual Link DVI-D, but not all. More information is needed to help with this. That monitor is gorgeous - I am jealous :) I thought my 24 inch one was nice.

Your . . 24 inch one? I'd say that is more than adequate. ;)

coco
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Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
Dell's responce
01-06-2007 03:55
I tries every suggestion all of you offered with no results. Here's the the answer I got from Dell.

After the tech went into all of the same screens and scenarios that I had done, she said that the 1280 x 800 is actually the maximum, "Display Size",,,, that this 30" monitor can reproduce using the Nvidia 7600GS AGP. She said if it was a small monitor, the maximum display would be greater. Granted, it is specified in the monitor specs. If you increase the resolution rate above this setting, it begins to over run the physical borders of the monitor.

She also mentioned that a higher end Nvidia card like the 7900 or new 8800 series should be able to give the the increased resolution levels I want...

Now,,,,,, to me it seems like we're talking apples and oranges. If the 1280 x 800 is the Display size,,,, isn't it also a resolution level? The Tech I had obviously was reading from documentation and not from experience judging by some of her answers. She often spoke in circles and could'nt express herself very well. I felt like I was getting the run around! Luck of the draw in the support pool I guess. I juts migh call Dell back again and see if I can get someone who actually knows what they're talking about.

My next call will be to Nvidia and see what they have to say about this. At least Dell has an 800 number with 24/7 support. Nvidia seems to only have a Calif area code that you have to call.
Bino Arbuckle
Registered User
Join date: 31 Dec 2002
Posts: 369
01-06-2007 11:44
Carolyn --

Based on the thread here, it sounds like your 7600GS does not have a Dual-Link DVI port. This is not the same as having dual (2) DVI ports.

Dual-Link DVI ports use the same connector but utilize more of the pins in order to transmit the larger data needed to display the higher resolutions.

The likely reason you can only do 1280x800 is due to scaling hardware in the monitor so as to not damage your display.

I would not call nVidia, I would find the manufacturer of your video card and call them. nVidia only makes the chips, cardmakers make the cards and determine the features like Dual-Link DVI, dual DVI ports, s-video out, etc.
Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
01-06-2007 13:33
Thanks Bino.. I'll do that.