Message: need to upgrade graphics driver!

i have a message saying i need to upgrade my graphics driver to catalyst 3.8 but i have upgraded my driver from the ati website to 6.3 which is the latest up to date driver from ati.

can someone please tell me what to do , should i just ignore the message and click dnt show again.

i have a radeon 8500 and it works fine with the latest driver.

i have manged to find the catalyst 3.8 driver but the date of it is 10/02/03

2003! why is second life asking me to update to an old driver when i have the latest one.

www.omegadrivers.net

For SL , recommend those drivers.

i have tried the omega drivers the latest one and it gives me the same message!

Try adding -noprobe at the end of secondlife.exe in your shortcut and post your results please.

Id suggest going into Preferences from the SL splash screen. In the General Tab check the box to Auto-Detect GraphicsHardware on Next Start up. Then restart SL. This may work for you.

Also while in the preferences go to the Network Tab and click Clear Cache before the restart.

I had this one happen to me a month or two ago after a driver upgrade. I talked to Support about it, and their suggestion was to use Driver Cleaner Pro (www.drivercleaner.net) to COMPLETELY remove all video drivers, and then reinstall them. That solved the problem; SL worked again afterwards.

i have tried the program driver cleaner pro and it doesnt do anything the message still appears after i reinstall the omega driver.

why is it asking me to update to catalyst 3.8 , that driver is old and not the latest ?



how do i contact support directly?

Mine does this everytime I log on. I have cleaned old drivers and updated them and reinstall SL and it still says it. I just ignore it and move on.

nice to see im not alone with this , i have contacted support and am waiting for a reply, i will ignore it and move on but im worried that it will affect my game in some way.

i find it very strange that it is asking for catalyst 3.8 which is an old driver from 2003

if it is asking for an old driver and detecting if i have that maybe it doesnt detect i have the latest because its not told to look for 6.3 which i have from ati.

It kept happening to me too... whether I used Omega or stock. I think it has something to do with the fact that after a certain point, the version on ATI drivers report as '0#.#' instead of just '#.#'

Seems like it'd be a REALLY easy bug to fix, but, eh.

from what I heard ATI stopped supporting some older cards with their drivers. Try rolling back to a 5.x based Omega Driver and see if that works.

if i roll back i will have an older driver and some of my other games wnt work, im just wondering why second life would ask me to update a driver thats from 2003.

My guess is the story goes something like... 'The current driver for ATI in 2003 (when SL went public?) was 3.8, and as they added shininess, features, and bugs, they never bothered removing the part about searching for a driver at least 3.8. Then ATI changed the way they send out their info, and *boom* everyone with new drivers get old drivers reported, and since that part of the SL client hasn't gotten upgraded since its creation, that's what it's telling you to 'upgrade' to. But SL staff doesn't care enough to do anything about it.'

could anyone from the staff comfirm this so we know to ignore the message?