Second Life Forums Archive

GameMaster Greenstein

Registered User

Join date: 23 Apr 2004

Posts: 4

10-10-2006 19:41

I recently updated to the newest version (not the one due out tomorrow). Now, the client crashes at Initializing Quicktime every single time. I have already tried uninstalling and reinstalling both QuickTime and the SL client. It still crashes - at that exact time. How in the world can I get in?

Veda Vale

Registered User

Join date: 10 Oct 2006

Posts: 1

10-11-2006 18:53

i just tried to log on to sl for the very first time yesterday and the exact same thing is happening to me. i've tried a zillion times and it gets to initializing quicktime and crash!! i think i've checked everything and uninstalled and reinstalled everything and have no idea what to do. i'm so excited to start sl and i can't!!

Pavcules Superior

Registered User

Join date: 30 Oct 2006

Posts: 69

12-16-2006 07:14

I've got exactly the same problem, the moment it tries to initialise QuickTime SL crashes. I have tried uninstalling, reinstalling, with no luck.

Looking through the forums, some say to downgrade to v6.5. But this has to be a specific issue with some people's PCs, otherwise their would be a whole load more complaints by now.

If you want to get into SL, uninstall QuickTime, delete the QuickTime folder, and use a different player in Windows to play the QuckTime movies. But, you won't be able to see any movie content in SL.

Anybody else been successful in getting QuickTime v7 to work with SL after they've been experiencing these problems?

AuGuR Hefferman

Registered User

Join date: 20 Dec 2006

Posts: 1

12-20-2006 14:47

Having same issue here. As 1st time user, this doesn't cast a good light on SL. Might have to go back to earlier version of QT in order to get it to work right.

Pavcules Superior

Registered User

Join date: 30 Oct 2006

Posts: 69

01-05-2007 13:06

* UPDATE - SL can work with the latest version of QuickTime v7 *

Ok this is what I done to fix the problem:

- I downloaded and installed Quick Time v6.3, you can get a copy from here:
http://docs.info.apple.com/article.html?artnum=120261

- I launched SL, and Quick Time worked okay.

- Afterwards, I upgraded to the latest version which is 7.1.3, and SL can launch Quick Time without any problems.

So it looks like SL is looking for something specific that was in version 6, but not present anymore in version 7. Upgrading v6 to v7 still keeps something specific from v6, maybe a file or registry entry? Anyway, its resolved for me now.

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Client Crashes

Client Crashes
GameMaster Greenstein Registered User Join date: 23 Apr 2004 Posts: 4	10-10-2006 19:41 I recently updated to the newest version (not the one due out tomorrow). Now, the client crashes at Initializing Quicktime every single time. I have already tried uninstalling and reinstalling both QuickTime and the SL client. It still crashes - at that exact time. How in the world can I get in?
Veda Vale Registered User Join date: 10 Oct 2006 Posts: 1	10-11-2006 18:53 i just tried to log on to sl for the very first time yesterday and the exact same thing is happening to me. i've tried a zillion times and it gets to initializing quicktime and crash!! i think i've checked everything and uninstalled and reinstalled everything and have no idea what to do. i'm so excited to start sl and i can't!!
Pavcules Superior Registered User Join date: 30 Oct 2006 Posts: 69	12-16-2006 07:14 I've got exactly the same problem, the moment it tries to initialise QuickTime SL crashes. I have tried uninstalling, reinstalling, with no luck. Looking through the forums, some say to downgrade to v6.5. But this has to be a specific issue with some people's PCs, otherwise their would be a whole load more complaints by now. If you want to get into SL, uninstall QuickTime, delete the QuickTime folder, and use a different player in Windows to play the QuckTime movies. But, you won't be able to see any movie content in SL. Anybody else been successful in getting QuickTime v7 to work with SL after they've been experiencing these problems?
AuGuR Hefferman Registered User Join date: 20 Dec 2006 Posts: 1	12-20-2006 14:47 Having same issue here. As 1st time user, this doesn't cast a good light on SL. Might have to go back to earlier version of QT in order to get it to work right.
Pavcules Superior Registered User Join date: 30 Oct 2006 Posts: 69	01-05-2007 13:06 * UPDATE - SL can work with the latest version of QuickTime v7 * Ok this is what I done to fix the problem: - I downloaded and installed Quick Time v6.3, you can get a copy from here: http://docs.info.apple.com/article.html?artnum=120261 - I launched SL, and Quick Time worked okay. - Afterwards, I upgraded to the latest version which is 7.1.3, and SL can launch Quick Time without any problems. So it looks like SL is looking for something specific that was in version 6, but not present anymore in version 7. Upgrading v6 to v7 still keeps something specific from v6, maybe a file or registry entry? Anyway, its resolved for me now.