Since the upgrade I have been having serious freeze up issues and constant disconnects in sl. It is not consistant. I can be simply chatting or I can be building or I can be multi tasking.
Here is what happens: I am typing away and hit enter and no text comes up. At first I figure lag spike so I keep typing. But eventually it dawns on me so I send an IM. IM goes but no one ever get's it. Then I decide to try and move and I cannot. My av is stuck in place and I can only turn in circles. All this time I hear the streaming music, I hear the other back ground land sounds. What happens next varies on my patience. I either click X and relog or I wait and I hear a CLICK sort of noice, the screen goes black n white and I get the message I have been logged out of sl (just like if a sim has gone down) I have attempted to log into different sims so is not a sim issue.
It surely cannot be my computer. I have a GeForce FX 5700 Ultra with drivers up to date. I have a brand new ASUS A7V880 Motherbrd which I have updated all drivers on. I have a 2 megabit adsl connection. I have 1 gb dual channel memory. I have a clean system and yes I do have a fair security and regular scans so no I do not have a virus. I do not have any firewall interference. I have not changed anything with my computer except my new Motherbrd in the past year I have been in sl except to keep it driver and XP updated.
My sl bandwidth is set at 300 that should be well and good for my computer and disk cache size is 1000
My graphics has no bells and whistles clicked in the Performance options
I only run at 800X600
Soooo what can be done is the question. It is annoying to be a land owner pay a good sum and not be able to stay logged in. Sometimes I am kicked out every 3 minutes sometimes I can stay for hours. My adsl is not disconnecting or dropping as I keep other web based application running with no ill effect. I even went over to test running active worlds while running sl and still get dropped from sl but not active worlds. So again I reiterate: what is linden labs suggestion? I want this solved please. Root cause and analyis. post it so others with this problem can see (yes I have seen other posts describing the very same issue). It cannot be that all of us have connection drops especially since it is begun after the last upgrade.
Any suggestions or helpful routes would be most appreciated. I have tried much already.
knd rgds,
Rav
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Rav Torgeson
Rav Torgeson extrodinaire
Join date: 11 Apr 2004
Posts: 5
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08-04-2005 10:36
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Rav Torgeson
Rav Torgeson extrodinaire
Join date: 11 Apr 2004
Posts: 5
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08-04-2005 10:49
update:
Now I completely freeze. a complete system freeze and Ihave to hard boot my computer  |
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Rav Torgeson
Rav Torgeson extrodinaire
Join date: 11 Apr 2004
Posts: 5
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log
08-04-2005 11:26
Here's my log: Hope it may help
2005-08-04T18:18:58Z INFO Second Life version 1.6.9 2005-08-04T18:18:58Z INFO Local time: 2005-08-04T20:18:58 W. Europe Daylight Time 2005-08-04T18:18:58Z INFO CPU info: 2005-08-04T18:18:58Z // CPU General Information 2005-08-04T18:18:58Z ////////////////////////// 2005-08-04T18:18:58Z Processor name: Original OEM AMD Athlon MP/Mobile Athlon (Palomino core) 2005-08-04T18:18:58Z Frequency: 1150.04 MHz 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z Vendor: AuthenticAMD 2005-08-04T18:18:58Z Family: AMD K7 2005-08-04T18:18:58Z Extended family: 0 2005-08-04T18:18:58Z Model: AMD Athlon MP/Mobile Athlon (Palomino) 2005-08-04T18:18:58Z Extended model: 0 2005-08-04T18:18:58Z Type: Original OEM 2005-08-04T18:18:58Z Brand ID: AMD Athlon(tm) XP 2005-08-04T18:18:58Z Processor Serial: Disabled 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z // CPU Configuration 2005-08-04T18:18:58Z //////////////////// 2005-08-04T18:18:58Z L1 instruction cache: 64 KB cache size, 4 ways associative, 64 bytes line size 2005-08-04T18:18:58Z L1 data cache: 64 KB cache size, 4 ways associative, 64 bytes line size 2005-08-04T18:18:58Z L2 cache: 256 KB cache size, 16 ways associative, 64 bytes line size 2005-08-04T18:18:58Z L3 cache: Not present 2005-08-04T18:18:58Z Trace cache: Not present 2005-08-04T18:18:58Z Instruction TLB: 4 KB / 2 MB / 4MB page size, fully associative, 8 entries 2005-08-04T18:18:58Z Data TLB: 4 KB / 2 MB / 4MB page size, 4 ways associative, 8 entries 2005-08-04T18:18:58Z Max Supported CPUID-Level: 0x00000001 2005-08-04T18:18:58Z Max Supported Ext. CPUID-Level: 0x80000008 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z // CPU Extensions 2005-08-04T18:18:58Z ///////////////// 2005-08-04T18:18:58Z AA64 AMD 64-bit Architecture: No 2005-08-04T18:18:58Z ACPI Thermal Monitor And Clock Control: No 2005-08-04T18:18:58Z APIC Advanced Programmable Interrupt Controller: Yes 2005-08-04T18:18:58Z APIC-ID: 0 2005-08-04T18:18:58Z CLFSH CLFLUSH Instruction Presence: No 2005-08-04T18:18:58Z CLFLUSH Instruction Cache Line Size: 0 2005-08-04T18:18:58Z CMOV Conditional Move And Compare Instructions: Yes 2005-08-04T18:18:58Z CX8 COMPXCHG8B Instruction: Yes 2005-08-04T18:18:58Z DE Debugging Extensions: Yes 2005-08-04T18:18:58Z DS Debug Store: No 2005-08-04T18:18:58Z FGPAT Page Attribute Table: Yes 2005-08-04T18:18:58Z FPU Floating Point Unit: Yes 2005-08-04T18:18:58Z FXSR Fast Streaming SIMD Extensions Save/Restore: Yes 2005-08-04T18:18:58Z HT Hyper Threading: No 2005-08-04T18:18:58Z IA64 Intel 64-Bit Architecture: No 2005-08-04T18:18:58Z MCA Machine Check Architecture: Yes 2005-08-04T18:18:58Z MCE Machine Check Exception: Yes 2005-08-04T18:18:58Z MMX Multimedia Extensions: Yes 2005-08-04T18:18:58Z MMX+ Multimedia Extensions: Yes 2005-08-04T18:18:58Z MSR Model Specific Registers: Yes 2005-08-04T18:18:58Z MTRR Memory Type Range Registers: Yes 2005-08-04T18:18:58Z PAE Physical Address Extension: Yes 2005-08-04T18:18:58Z PGE PTE Global Flag: Yes 2005-08-04T18:18:58Z PN Processor Serial Number: Disabled 2005-08-04T18:18:58Z PSE Page Size Extensions: Yes 2005-08-04T18:18:58Z PSE36 36-bit Page Size Extension: Yes 2005-08-04T18:18:58Z SEP Fast System Call: Yes 2005-08-04T18:18:58Z SS Self Snoop: No 2005-08-04T18:18:58Z SSE Streaming SIMD Extensions: Yes 2005-08-04T18:18:58Z SSE2 Streaming SIMD 2 Extensions: No 2005-08-04T18:18:58Z TM Thermal Monitor: No 2005-08-04T18:18:58Z TSC Time Stamp Counter: Yes 2005-08-04T18:18:58Z VME Virtual 8086 Mode Enhancements: Yes 2005-08-04T18:18:58Z 3DNow! Instructions: Yes 2005-08-04T18:18:58Z Enhanced 3DNow! Instructions: Yes 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z INFO Memory info: 2005-08-04T18:18:58Z Percent Memory use: 41% 2005-08-04T18:18:58Z Total Physical Kb: 1047344 2005-08-04T18:18:58Z Avail Physical Kb: 607904 2005-08-04T18:18:58Z Total page Kb: 2519984 2005-08-04T18:18:58Z Avail page Kb: 2175768 2005-08-04T18:18:58Z Total Virtual Kb: 2097024 2005-08-04T18:18:58Z Avail Virtual Kb: 2034736 2005-08-04T18:18:58Z 2005-08-04T18:18:58Z INFO OS info: Microsoft Windows XP Service Pack 2 (Build 2600) 2005-08-04T18:18:59Z INFO AddERExcludedApplication() success for SecondLife.exe 2005-08-04T18:18:59Z INFO Using configuration file C:\Documents and Settings\(my name)\Application Data\SecondLife\user_settings\settings.ini 2005-08-04T18:18:59Z INFO Loading art table from viewerart.ini 2005-08-04T18:18:59Z INFO Loading base colors from colors_base.ini 2005-08-04T18:18:59Z INFO Loading user colors from colors.ini 2005-08-04T18:18:59Z INFO Attempting to poll DirectX for hardware info 2005-08-04T18:18:59Z INFO CoCreateInstance IID_IDxDiagProvider 2005-08-04T18:18:59Z INFO dx_diag_providerp->Initialize 2005-08-04T18:18:59Z INFO dx_diag_providerp->GetRootContainer 2005-08-04T18:18:59Z INFO dx_diag_rootp->GetChildContainer 2005-08-04T18:19:00Z INFO devices_containerp->GetChildContainer 2005-08-04T18:19:00Z INFO Done polling DirectX for hardware info 2005-08-04T18:19:00Z WARNING Our exception handler (006AD970) replaced with 4F6E6ADA! 2005-08-04T18:19:00Z WARNING Someone took over my exception handler (post hardware probe)! 2005-08-04T18:19:00Z INFO Detected VRAM: 128 2005-08-04T18:19:00Z INFO Renaming C:\Documents and Settings\my namel\Application Data\SecondLife\cache\data.db2.x.6167 to C:\Documents and Settingsmy namel\Application Data\SecondLife\cache\data.db2.x.11264 2005-08-04T18:19:00Z INFO Renaming C:\Documents and Settings\Mynamel\Application Data\SecondLife\cache\index.db2.x.6167 to C:\Documents and Settings\Myname\Application Data\SecondLife\cache\index.db2.x.11264 2005-08-04T18:19:00Z INFO VFS: Using index file C:\Documents and Settings\Mynamel\Application Data\SecondLife\cache\index.db2.x.11264 and data file C:\Documents and Settings\Myname\Application Data\SecondLife\cache\data.db2.x.11264 2005-08-04T18:19:00Z INFO VFS: Using index file F:\Program Files\SecondLife\app_settings\static_index.db2 and data file F:\Program Files\SecondLife\app_settings\static_data.db2 2005-08-04T18:19:00Z INFO Initializing window... 2005-08-04T18:19:01Z WARNING No ARB WGL render texture extensions 2005-08-04T18:19:01Z INFO No 32 bit z-buffer, trying 24 bits instead 2005-08-04T18:19:01Z INFO Choosing pixel formats: 20 pixel formats returned 2005-08-04T18:19:01Z INFO Swap Method: Exchange 2005-08-04T18:19:01Z INFO GL buffer: Color Bits 32 Alpha Bits 8 Depth Bits 24 2005-08-04T18:19:01Z INFO Disabling vertical sync 2005-08-04T18:19:01Z INFO Previous gamma: 1 2005-08-04T18:19:01Z WARNING Unknown feature mask NVIDIA 2005-08-04T18:19:01Z INFO Creating LLAGPMemPoolNV 2005-08-04T18:19:01Z INFO Allocated 33554432 bytes of AGP memory 2005-08-04T18:19:02Z WARNING Couldn't load font ArialUni.ttf 2005-08-04T18:19:02Z WARNING Couldn't load font ArialUni.ttf 2005-08-04T18:19:02Z WARNING Couldn't load font ArialUni.ttf 2005-08-04T18:19:02Z WARNING Couldn't load font ArialUni.ttf 2005-08-04T18:19:02Z WARNING Couldn't load font ArialUni.ttf 2005-08-04T18:19:02Z INFO GL_VENDOR NVIDIA Corporation 2005-08-04T18:19:02Z GL_RENDERER GeForce FX 5700 Ultra/AGP/SSE/3DNOW! 2005-08-04T18:19:02Z GL_VERSION 2.0.0 2005-08-04T18:19:02Z GL_EXTENSIONS: 2005-08-04T18:19:02Z GL_ARB_depth_texture 2005-08-04T18:19:02Z GL_ARB_fragment_program 2005-08-04T18:19:02Z GL_ARB_fragment_program_shadow 2005-08-04T18:19:02Z GL_ARB_fragment_shader 2005-08-04T18:19:02Z GL_ARB_half_float_pixel 2005-08-04T18:19:02Z GL_ARB_imaging 2005-08-04T18:19:02Z GL_ARB_multisample 2005-08-04T18:19:02Z GL_ARB_multitexture 2005-08-04T18:19:02Z GL_ARB_occlusion_query 2005-08-04T18:19:02Z GL_ARB_point_parameters 2005-08-04T18:19:02Z GL_ARB_point_sprite 2005-08-04T18:19:02Z GL_ARB_shadow 2005-08-04T18:19:02Z GL_ARB_shader_objects 2005-08-04T18:19:02Z GL_ARB_shading_language_100 2005-08-04T18:19:02Z GL_ARB_texture_border_clamp 2005-08-04T18:19:02Z GL_ARB_texture_compression 2005-08-04T18:19:02Z GL_ARB_texture_cube_map 2005-08-04T18:19:02Z GL_ARB_texture_env_add 2005-08-04T18:19:02Z GL_ARB_texture_env_combine 2005-08-04T18:19:02Z GL_ARB_texture_env_dot3 2005-08-04T18:19:02Z GL_ARB_texture_mirrored_repeat 2005-08-04T18:19:02Z GL_ARB_texture_rectangle 2005-08-04T18:19:02Z GL_ARB_transpose_matrix 2005-08-04T18:19:02Z GL_ARB_vertex_buffer_object 2005-08-04T18:19:02Z GL_ARB_vertex_program 2005-08-04T18:19:02Z GL_ARB_vertex_shader 2005-08-04T18:19:02Z GL_ARB_window_pos 2005-08-04T18:19:02Z GL_S3_s3tc 2005-08-04T18:19:02Z GL_EXT_texture_env_add 2005-08-04T18:19:02Z GL_EXT_abgr 2005-08-04T18:19:02Z GL_EXT_bgra 2005-08-04T18:19:02Z GL_EXT_blend_color 2005-08-04T18:19:02Z GL_EXT_blend_func_separate 2005-08-04T18:19:02Z GL_EXT_blend_minmax 2005-08-04T18:19:02Z GL_EXT_blend_subtract 2005-08-04T18:19:02Z GL_EXT_compiled_vertex_array 2005-08-04T18:19:02Z GL_EXT_Cg_shader 2005-08-04T18:19:02Z GL_EXT_depth_bounds_test 2005-08-04T18:19:02Z GL_EXT_draw_range_elements 2005-08-04T18:19:02Z GL_EXT_fog_coord 2005-08-04T18:19:02Z GL_EXT_framebuffer_object 2005-08-04T18:19:02Z GL_EXT_multi_draw_arrays 2005-08-04T18:19:02Z GL_EXT_packed_pixels 2005-08-04T18:19:02Z GL_EXT_paletted_texture 2005-08-04T18:19:02Z GL_EXT_pixel_buffer_object 2005-08-04T18:19:02Z GL_EXT_point_parameters 2005-08-04T18:19:02Z GL_EXT_rescale_normal 2005-08-04T18:19:02Z GL_EXT_secondary_color 2005-08-04T18:19:02Z GL_EXT_separate_specular_color 2005-08-04T18:19:02Z GL_EXT_shadow_funcs 2005-08-04T18:19:02Z GL_EXT_shared_texture_palette 2005-08-04T18:19:02Z GL_EXT_stencil_two_side 2005-08-04T18:19:02Z GL_EXT_stencil_wrap 2005-08-04T18:19:02Z GL_EXT_texture3D 2005-08-04T18:19:02Z GL_EXT_texture_compression_s3tc 2005-08-04T18:19:02Z GL_EXT_texture_cube_map 2005-08-04T18:19:02Z GL_EXT_texture_edge_clamp 2005-08-04T18:19:02Z GL_EXT_texture_env_combine 2005-08-04T18:19:02Z GL_EXT_texture_env_dot3 2005-08-04T18:19:02Z GL_EXT_texture_filter_anisotropic 2005-08-04T18:19:02Z GL_EXT_texture_lod 2005-08-04T18:19:02Z GL_EXT_texture_lod_bias 2005-08-04T18:19:02Z GL_EXT_texture_object 2005-08-04T18:19:02Z GL_EXT_vertex_array 2005-08-04T18:19:02Z GL_HP_occlusion_test 2005-08-04T18:19:02Z GL_IBM_rasterpos_clip 2005-08-04T18:19:02Z GL_IBM_texture_mirrored_repeat 2005-08-04T18:19:02Z GL_KTX_buffer_region 2005-08-04T18:19:02Z GL_NV_blend_square 2005-08-04T18:19:02Z GL_NV_copy_depth_to_color 2005-08-04T18:19:02Z GL_NV_depth_clamp 2005-08-04T18:19:02Z GL_NV_fence 2005-08-04T18:19:02Z GL_NV_float_buffer 2005-08-04T18:19:02Z GL_NV_fog_distance 2005-08-04T18:19:02Z GL_NV_fragment_program 2005-08-04T18:19:02Z GL_NV_fragment_program_option 2005-08-04T18:19:02Z GL_NV_half_float 2005-08-04T18:19:02Z GL_NV_light_max_exponent 2005-08-04T18:19:02Z GL_NV_multisample_filter_hint 2005-08-04T18:19:02Z GL_NV_occlusion_query 2005-08-04T18:19:02Z GL_NV_packed_depth_stencil 2005-08-04T18:19:02Z GL_NV_pixel_data_range 2005-08-04T18:19:02Z GL_NV_point_sprite 2005-08-04T18:19:02Z GL_NV_primitive_restart 2005-08-04T18:19:02Z GL_NV_register_combiners 2005-08-04T18:19:02Z GL_NV_register_combiners2 2005-08-04T18:19:02Z GL_NV_texgen_reflection 2005-08-04T18:19:02Z GL_NV_texture_compression_vtc 2005-08-04T18:19:02Z GL_NV_texture_env_combine4 2005-08-04T18:19:02Z GL_NV_texture_expand_normal 2005-08-04T18:19:02Z GL_NV_texture_rectangle 2005-08-04T18:19:02Z GL_NV_texture_shader 2005-08-04T18:19:02Z GL_NV_texture_shader2 2005-08-04T18:19:02Z GL_NV_texture_shader3 2005-08-04T18:19:02Z GL_NV_vertex_array_range 2005-08-04T18:19:02Z GL_NV_vertex_array_range2 2005-08-04T18:19:02Z GL_NV_vertex_program 2005-08-04T18:19:02Z GL_NV_vertex_program1_1 2005-08-04T18:19:02Z GL_NV_vertex_program2 2005-08-04T18:19:02Z GL_NV_vertex_program2_option 2005-08-04T18:19:02Z GL_SGIS_generate_mipmap 2005-08-04T18:19:02Z GL_SGIS_texture_lod 2005-08-04T18:19:02Z GL_SGIX_depth_texture 2005-08-04T18:19:02Z GL_SGIX_shadow 2005-08-04T18:19:02Z GL_SUN_slice_accum 2005-08-04T18:19:02Z GL_WIN_swap_hint 2005-08-04T18:19:02Z WGL_EXT_swap_control 2005-08-04T18:19:02Z 2005-08-04T18:19:02Z WGL_ARB_buffer_region 2005-08-04T18:19:02Z WGL_ARB_extensions_string 2005-08-04T18:19:02Z WGL_ARB_make_current_read 2005-08-04T18:19:02Z WGL_ARB_multisample 2005-08-04T18:19:02Z WGL_ARB_pbuffer 2005-08-04T18:19:02Z WGL_ARB_pixel_format 2005-08-04T18:19:02Z WGL_ARB_render_texture 2005-08-04T18:19:02Z WGL_EXT_extensions_string 2005-08-04T18:19:02Z WGL_EXT_swap_control 2005-08-04T18:19:02Z WGL_NV_float_buffer 2005-08-04T18:19:02Z WGL_NV_render_depth_texture 2005-08-04T18:19:02Z WGL_NV_render_texture_rectangle 2005-08-04T18:19:02Z 2005-08-04T18:19:02Z 2005-08-04T18:19:02Z 2005-08-04T18:19:02Z INFO Viewer Digest: c80fa197-7d45-778b-801a-136b4560eed5 2005-08-04T18:19:02Z INFO Couldn't open pilot.txt, aborting agentpilot load! 2005-08-04T18:19:02Z INFO Resend: 30000 2005-08-04T18:19:02Z INFO Land: 40000 2005-08-04T18:19:02Z INFO Wind: 9000 2005-08-04T18:19:02Z INFO Cloud: 9000 2005-08-04T18:19:02Z INFO Task: 86000 2005-08-04T18:19:02Z INFO Texture: 66000 2005-08-04T18:19:02Z INFO Asset: 60000 2005-08-04T18:19:02Z INFO Total: 300000 2005-08-04T18:19:02Z INFO Initializing messaging system... 2005-08-04T18:19:03Z INFO Message template checksum = f6adde6e 2005-08-04T18:19:03Z INFO attempting to connect on port 12034 2005-08-04T18:19:03Z INFO connected on port 12034 2005-08-04T18:19:03Z INFO startNet - receive buffer size : 400000 2005-08-04T18:19:03Z INFO startNet - send buffer size : 400000 2005-08-04T18:19:03Z INFO Message template version matches prehash version number 2005-08-04T18:19:03Z INFO LLXferManager ack throttle min rate: 2.66667e+006 2005-08-04T18:19:03Z INFO LLXferManager ack throttle actual rate: 2.93333e+006 2005-08-04T18:19:03Z INFO LLXferManager ack throttle min rate: 8000 2005-08-04T18:19:03Z INFO LLXferManager ack throttle actual rate: 150000 2005-08-04T18:19:03Z INFO AssetStorage: Setting upstream provider to 0.0.0.0:12036 2005-08-04T18:19:03Z INFO LLAudioEngine_FMOD::init() initializing FMOD 2005-08-04T18:19:03Z INFO LLAudioEngine_FMOD::init() FMOD initialized correctly 2005-08-04T18:19:03Z INFO Initializing QuickTime.... 2005-08-04T18:19:07Z INFO .. initialised successfully. 2005-08-04T18:19:07Z WARNING Our exception handler (006AD970) replaced with 66FA9745! 2005-08-04T18:19:07Z WARNING Someone took over my exception handler (post messagehandling)! |
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Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
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08-04-2005 11:34
Rav,
I'm offering this up just as a starting point for troubleshooting... From the description of your symptoms, it sounds to me like its a Network-type issue, and you're getting disconnected. To troubleshoot further - press CTRL-SHIFT-1 to open up the statistics window. Keep an eye on the following parameters: -Your Current Bandwidth (If its 0, you're disconnected) -Your Packet Loss (Should be 0.0%) -Ping User/Ping Sim (Lower the better) Most importantly, when you 'crash' like you've been describing - take a look at that stats bar. My hunch is, your bandwidth is dropping to 0, and you're getting disconnected. Why this is happening, will likely take some more troubleshooting. For a period of time, I had some issues with my DSL connection, that was causing me to drop randomly. I expereinced the same exact symptoms you did, and could literally watch my bandwidth drop to 0 every time it happened. It turned out that my house is a bit far from the Telecom Central Office, and my ISP had my DSL connection turned up higher than the line could handle. They dropped it down a notch, and its been smooth ever since. Hope this helps!  Edit: Just looked at your logfile again, and noticed that you appear to be running SL on a Laptop. Are you using a Wireless connection, by chance? If so, it could be that your wireless connection is dropping intermittently? That would also cause this behavior. _____________________
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The Shelter The Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world. |
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Rav Torgeson
Rav Torgeson extrodinaire
Join date: 11 Apr 2004
Posts: 5
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08-04-2005 11:45
nope not a lap top it's a pc. I'll see if I can watch but the last two attemptts ot log in I have crashed and been logged out imediately.
Rav |
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a lost user
Join date: ?
Posts: ?
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Me too!
08-04-2005 14:59
Me too, me too! i have a fairly new laptop with a good video card and lots of ram and i crash frequently, it's been a lot worse since the last two updates.
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