Second Life Forums Archive - SecondLife is already running, even though it isn't.

AquaVixen Yaffle

Registered User

Join date: 1 Jan 2005

Posts: 24

01-09-2005 23:01

I just downloaded the new update, and for some odd reason, every time i start the program now, it keeps saying "Second Life is already running, check your task bar for a minimized program, if this presists, reboot" and i've rebooted twice, re-installed the program twice, and it still won't start up. Does anyone else have this problem ?

Gabriel Spinnaker

16052 LSL BYTES FREE

Join date: 21 Jun 2004

Posts: 73

01-09-2005 23:30

From: AquaVixen Yaffle

I just downloaded the new update, and for some odd reason, every time i start the program now, it keeps saying "Second Life is already running, check your task bar for a minimized program, if this presists, reboot" and i've rebooted twice, re-installed the program twice, and it still won't start up. Does anyone else have this problem ?

Assuming you're using Windows, look in C:\Documents and Settings\[your username]\Application Data\SecondLife\logs. If there's a file there called SecondLife.exec_marker, delete it. (If you're on a Mac, it's probably the same file, but I have no idea where it would be located.) That should probably solve your problem. If it doesn't, you should probably email [email]support@secondlife.com[/email].

AquaVixen Yaffle

Registered User

Join date: 1 Jan 2005

Posts: 24

01-09-2005 23:49

C:\Documents and Settings\AquaVixen\Application Data\SecondLife\logs

contains two files:

debug_info.log
SecondLife.log

i tried deleting them both, still won't start

i've used the game on this laptop before without any issues at all, this didn't happen untill i downloaded the new 18mb update...

i don't think i want to be e-mailing support, i've heard from others in-game about how it can take up to a week or more to get a reply.

Dale Zephyr

Registered User

Join date: 23 Sep 2004

Posts: 36

01-10-2005 08:46

I had this same problem - took me a while to figure out and I'm not sure yours is caused by the same thing.

I had a folder called Second Life (not sure if the space was there) for storing stuff for uploads. If this folder was opened (even if minimized in my taskbar) the SL program thought it was already running when I tried to start it. I solved this by making sure that no folders where opened when running the game. I also renamed the folder so that it would not confuse the SL software.

Don't know if that will help. I found it odd that this was the case but that's what caused similar problems on my computer.

AquaVixen Yaffle

Registered User

Join date: 1 Jan 2005

Posts: 24

01-11-2005 08:34

Thanks, but that wasn't the problem. Well, now i got SL to open without saying it's running. But it just sits there and halts at "Verifying protocal version" and then eventually comes up saying it can't connect to secondlife servers. My laptop can login fine, but not this machine. (NO i'm not trying to login two characters at the same time). Any input on THIS error ?

Uncle Linden

Member

Join date: 14 Dec 2004

Posts: 62

firewall?

01-11-2005 08:56

From: AquaVixen Yaffle

Thanks, but that wasn't the problem. Well, now i got SL to open without saying it's running. But it just sits there and halts at "Verifying protocal version" and then eventually comes up saying it can't connect to secondlife servers. My laptop can login fine, but not this machine. (NO i'm not trying to login two characters at the same time). Any input on THIS error ?

/111/82/32339/1.html

From: Uncle Linden

If you have a software firewall running on your machine - it reads like your firewall has blocked newview from accessing the Internet.

Windows XP firewall: control panel -> windows firewall -> exceptions -> add program [Sedond Life].

Norton Security: -> personal firewall -> configure -> program control -> add [brows to C:\Program Files\SecondLife/newview.exe

Those are the only two I know about, others here may know more of them.

_____________________

uncle

SecondLife is already running, even though it isn't.
AquaVixen Yaffle Registered User Join date: 1 Jan 2005 Posts: 24	01-09-2005 23:01 I just downloaded the new update, and for some odd reason, every time i start the program now, it keeps saying "Second Life is already running, check your task bar for a minimized program, if this presists, reboot" and i've rebooted twice, re-installed the program twice, and it still won't start up. Does anyone else have this problem ?
Gabriel Spinnaker 16052 LSL BYTES FREE Join date: 21 Jun 2004 Posts: 73	01-09-2005 23:30 From: AquaVixen Yaffle I just downloaded the new update, and for some odd reason, every time i start the program now, it keeps saying "Second Life is already running, check your task bar for a minimized program, if this presists, reboot" and i've rebooted twice, re-installed the program twice, and it still won't start up. Does anyone else have this problem ? Assuming you're using Windows, look in C:\Documents and Settings\[your username]\Application Data\SecondLife\logs. If there's a file there called SecondLife.exec_marker, delete it. (If you're on a Mac, it's probably the same file, but I have no idea where it would be located.) That should probably solve your problem. If it doesn't, you should probably email [email]support@secondlife.com[/email].
AquaVixen Yaffle Registered User Join date: 1 Jan 2005 Posts: 24	01-09-2005 23:49 C:\Documents and Settings\AquaVixen\Application Data\SecondLife\logs contains two files: debug_info.log SecondLife.log i tried deleting them both, still won't start i've used the game on this laptop before without any issues at all, this didn't happen untill i downloaded the new 18mb update... i don't think i want to be e-mailing support, i've heard from others in-game about how it can take up to a week or more to get a reply.
Dale Zephyr Registered User Join date: 23 Sep 2004 Posts: 36	01-10-2005 08:46 I had this same problem - took me a while to figure out and I'm not sure yours is caused by the same thing. I had a folder called Second Life (not sure if the space was there) for storing stuff for uploads. If this folder was opened (even if minimized in my taskbar) the SL program thought it was already running when I tried to start it. I solved this by making sure that no folders where opened when running the game. I also renamed the folder so that it would not confuse the SL software. Don't know if that will help. I found it odd that this was the case but that's what caused similar problems on my computer.
AquaVixen Yaffle Registered User Join date: 1 Jan 2005 Posts: 24	01-11-2005 08:34 Thanks, but that wasn't the problem. Well, now i got SL to open without saying it's running. But it just sits there and halts at "Verifying protocal version" and then eventually comes up saying it can't connect to secondlife servers. My laptop can login fine, but not this machine. (NO i'm not trying to login two characters at the same time). Any input on THIS error ?
Uncle Linden Member Join date: 14 Dec 2004 Posts: 62	firewall? 01-11-2005 08:56 From: AquaVixen Yaffle Thanks, but that wasn't the problem. Well, now i got SL to open without saying it's running. But it just sits there and halts at "Verifying protocal version" and then eventually comes up saying it can't connect to secondlife servers. My laptop can login fine, but not this machine. (NO i'm not trying to login two characters at the same time). Any input on THIS error ? /111/82/32339/1.html From: Uncle Linden If you have a software firewall running on your machine - it reads like your firewall has blocked newview from accessing the Internet. Windows XP firewall: control panel -> windows firewall -> exceptions -> add program [Sedond Life]. Norton Security: -> personal firewall -> configure -> program control -> add [brows to C:\Program Files\SecondLife/newview.exe Those are the only two I know about, others here may know more of them. _____________________ uncle

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