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locking up and Crashing Problems

Steve Steed
Premium account
Join date: 2 Sep 2004
Posts: 420
08-14-2005 20:07
Hi
this is my computer
Amd AthlonXP 3200 2.2Ghz (Barton)
1GB ram PC 3200 (512x2)
K7 triton Ga-7N400-L
200GB HD
80 GB HD
80 GB HD
BenQ DVD RW DL
And a CDRW
TB Santa Cruz
ATi 9600XT All in Wonder (Useing omege 2.6.42)
Antec Truepower trueblue 480
Gateway FPD 1810 LCD
Windows XP SP2
If I play SL on this it locks up with in 5 to 30mins and the monitor go's in to stanby mode I have to reset to get it out of it.

This is my brothers computer

Amd AthlonXP 3200 2.2Ghz (Barton)
1GB ram PC 3200 (512x2)
K7 triton Ga-7N400-L
200GB HD
A DVD RW
And a CDRW
TB Santa Cruz
ATi 9600 All in Wonder (Useing omege 2.6.42)
Antec Truepower 480
Windows 2000 pro sp4

If I play on his computer All is ok no lockups at all. the computers are like 90% the same we are on the same home network and the SL setting are the same. and the VC seting is the same to. fast write is off too. if I play other games on my computer there is no lockups just in SL. Yes I have removed SL and put it back on. my computer is not at all geting to hot and is geting the power it needs I have tested the ram and more.


Help :confused:

I love to get back in to SL it has been so long. :(


Steve
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Aryn Gregoire
Registered User
Join date: 27 Jul 2005
Posts: 4
08-14-2005 20:40
I've been having a lot of freezing problems and crashes lately too, mainly within the last 3 days or so. I was running fine before the last update.. this all has happened since then, even though things were running very well right after it. Just today I went through and made sure I had updated drivers and everything... with no luck. I'm lucky if I can make it 10 minutes in the game.

My computer...
CPU: AMD Athlon(tm) XP 2500+ Barton (1838 Mhz)
Memory: 512 MB (pc2100 DDR.. upgrading soon *crosses fingers* to 1gb pc3200)
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
OpenGL Vendor: NVIDIA Corporation
OpenGL Renderer: GeForce4 Ti 4200/AGP/SSE/3DNOW!
OpenGL Version: 1.5.4

Chaintech 7nif2 mb
160gb hd, more than half free
300w power supply (upgrading soon)
Sylvania F77 CRT monitor

... thats all I can think of off the top of my head. If anyone has any ideas, pls share them. :) I'm sure there are more of us out there that are having similar problems.
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-14-2005 21:46
Microsoft just issued a bunch of security updates that may very well be messing with SL. I might suggest using system restore to a point where it was working if it started recently.
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It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Weedy Herbst
Too many parameters
Join date: 5 Aug 2004
Posts: 2,255
08-14-2005 23:44
Im having same issues on a machine thats a year old and never crashed. Only changed part in one year was video. Old card was geForce2 MX400. It ran fine.

I cannot search or open the texture window. Crash to desktop. First re-log hangs. Second login succeeds.

Dumped my cache, set it to 1 gig.

AMD2500 at 1.2 GHz, 1GIG PC2700 RAM 2x256 + 512, 333MHz FSB, ATI RADEON 9600XT with one monitor. Latest OMEGA drivers and directX 9.0c.

HDD maybe? No bad sectors. Are search and texture windows dependant on that?
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-15-2005 00:16
ATI cards tend to have a history on having problems with SL. Might search through the forums.. there are countless posts on ATI cards.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
08-15-2005 05:22
The people running the omega drivers have you tried the latest 5.7 catelyst's direct from ati, if you like omega i believe they were updated to 2.6.53, and the people running nvidia, they are now on driver 77.77 released a few days ago.
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Weedy Herbst
Too many parameters
Join date: 5 Aug 2004
Posts: 2,255
08-15-2005 06:06
My Omega drivers are up to date.

Seems, I can't browse, search or edit my way into the texture folder.

I can apply textures things by dragging to each side from another folder. Any other way of accessing the texture folder causes a crashed too desltop.

I tried it on another machine, it crashed too. Alts.....no problem, I can access the folder by any means.

My Av is bugged :/
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Sargus Kraken
Registered User
Join date: 27 Feb 2005
Posts: 109
08-15-2005 09:52
From: Weedy Herbst
My Omega drivers are up to date.

Seems, I can't browse, search or edit my way into the texture folder.

I can apply textures things by dragging to each side from another folder. Any other way of accessing the texture folder causes a crashed too desltop.

I tried it on another machine, it crashed too. Alts.....no problem, I can access the folder by any means.

My Av is bugged :/


If I read that correctly, you are saying your alternate AVs are okay, but not your primary AV? You might try deleting anything you don't need from inventory. The asset manager we all know is not the most reliable piece of code, so the less you make it work the better it will work. If that still doesn't help then perhaps your inventory got corrupted. One more thing you might try is to delete your cache and create a larger one. It may not do anything, but it's worth a shot.
Weedy Herbst
Too many parameters
Join date: 5 Aug 2004
Posts: 2,255
08-15-2005 13:43
From: Sargus Kraken
If I read that correctly, you are saying your alternate AVs are okay, but not your primary AV? You might try deleting anything you don't need from inventory. The asset manager we all know is not the most reliable piece of code, so the less you make it work the better it will work. If that still doesn't help then perhaps your inventory got corrupted. One more thing you might try is to delete your cache and create a larger one. It may not do anything, but it's worth a shot.


Deleted cache etc, and yes, my alternates are alright. My AV is bugged, because the problem replicates on different machines.

Anything texture, I crash.
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MadJack Bukowski
Certifiable
Join date: 1 Jun 2004
Posts: 19
08-16-2005 06:59
This is the fix and you wont like it one bit. Go into your "smart gart" tab of your catalyst control panel and turn your fast write off. Next turn your AGP speed off. Then reboot and run Second Life. It will run but your performance wont be the same. ATI has some serious conflicts with second life and certain motherboards. The problem you are more than likely having is a VPU error. Instructions bounce back and forth betweent he CPU and the VPU causing a loop. It tends to lock up the machine, generate VPU recovery error messages (sometimes), and crash Second Life. It can even cause your machine to rebot itself, or hang in what seems like suspend mode.
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
08-16-2005 07:07
Im not sure if this is also a fix, but when i installed the omega drivers, it was standard to have fast writes off, but i also heard fromt he forums that turning vpu recovery off was also the thing to do.
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Sargus Kraken
Registered User
Join date: 27 Feb 2005
Posts: 109
08-16-2005 11:58
From: MadJack Bukowski
This is the fix and you wont like it one bit. Go into your "smart gart" tab of your catalyst control panel and turn your fast write off. Next turn your AGP speed off. Then reboot and run Second Life. It will run but your performance wont be the same. ATI has some serious conflicts with second life and certain motherboards. The problem you are more than likely having is a VPU error. Instructions bounce back and forth betweent he CPU and the VPU causing a loop. It tends to lock up the machine, generate VPU recovery error messages (sometimes), and crash Second Life. It can even cause your machine to rebot itself, or hang in what seems like suspend mode.


I believe Weedy said that only one AV was not working on the machine, but his alternate AVs were working, and that the same problem can be reproduced on other machines. So, how does this translate into a video option problem that only affects one AV but not others and with the same behavior mirrored on other computers??

It stands to reason the problem is related to the AV, not the video, doesn't it?
Weedy Herbst
Too many parameters
Join date: 5 Aug 2004
Posts: 2,255
08-16-2005 13:03
From: Sargus Kraken
It stands to reason the problem is related to the AV, not the video, doesn't it?


Yes. Everything works with my alternates. I can log them on, browse, search and edit using textures.

With Weedy, I can otherwise function normally, except CANNOT browse into my textures folder or its desktop time. This is a reproduceable issue, no matter what machine I try it on.
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Lance Kent
Registered User
Join date: 28 Jan 2005
Posts: 18
08-16-2005 16:27
I'm also getting rapid crashes, 3 different accounts I've tried, each does the same, however I've noticed it only seems to happen the most often during peak hours, early morning/late night, I get far less... I've done a total reformat, and nothing. AMD 64 3800+, 1 gig of ram, Radeon 9800SE, latest OMEGA drivers, directX 9c, I have shine effects on, avatar vertex, graphic sliders up, base numerical values for the settings. AGP is set to fastwrite off, 4x AGP, 4x antialis in card setup program.
Weedy Herbst
Too many parameters
Join date: 5 Aug 2004
Posts: 2,255
08-16-2005 16:34
From: Lance Kent
I'm also getting rapid crashes, 3 different accounts I've tried, each does the same, however I've noticed it only seems to happen the most often during peak hours, early morning/late night, I get far less... I've done a total reformat, and nothing. AMD 64 3800+, 1 gig of ram, Radeon 9800SE, latest OMEGA drivers, directX 9c, I have shine effects on, avatar vertex, graphic sliders up, base numerical values for the settings. AGP is set to fastwrite off, 4x AGP.


Lighting turned off? It's recommended everyone do that.
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Lance Kent
Registered User
Join date: 28 Jan 2005
Posts: 18
08-16-2005 17:23
If I didn't list it, it's not on ^^ Local lighting, shadows, far distance, all that stuff is off
Manilow Metropolitan
DJwithSoul
Join date: 1 Jul 2005
Posts: 10
Crashing!
08-19-2005 20:02
what is my reason for crashing all the time? I can't beleive it. SL ran better on my old notebook!

Enermax 460W PEG465P-VE ATX 12V Switching Power Supply
Creative Labs SoundBlaster Audigy2 ZS (7.1)
2 x 74GB Western Digital Raptor 10000rpm Serial ATA-150 8MB Cache
* Promotional Discount for Students
Linksys Wireless 802.11g PCI Adapter
MS Windows XP Home Edition CD & Manual SP2 Pre-Installed & Configured
AMD Athlon™ 64 FX-55 Processor w/ HyperTransport™ Tech. - PRICE REDUCED!!!
1 Year Platinum Warranty with 24/7 Toll-Free Tech Support and ONSITE Service
(Use Integrated Ethernet Controller)
BenQ LightScribe 16X DVD±RW Dual Layer Drive
MSI RS480M2-IL XPRESS 200 PCI-Express Motherboard
PHANTOM Micro-ATX Case (Black with Silver Accents)
PHANTOM FX: AMD Athlon 64-Based Small Form Factor PC
4 x 512MB Mushkin Extreme XP-4400 DDR550 (2.5-4-4-8)
* NY State Sales Tax Promotional Credit
XFX GeForce 7800 GTX PCI-E 256MB (Overclocked 490MHz Core & 1.3GHz Memory)
Susie Boffin
Certified Nutcase
Join date: 15 Sep 2004
Posts: 2,151
08-19-2005 20:23
This reply may not help anyone but I had a top of the line ATI card in my new Dell PC and SL kept crashing and doing all sorts of weird things so I contacted Dell and they said they would take my PC back! Hard to believe but they do work with you.

In exchange I got another Dell with a Nvidia PCI Express card and have not have one bit of trouble and SL runs just fine. Instead of battling with my ATI card I just got a different PC with a Nvidia card and I couldn't be happier.
Galena Gascoigne
Photographer
Join date: 21 Nov 2004
Posts: 30
Overheating
08-19-2005 20:30
My game used to lock up all the time and I couldn't figure out why because I have a notebook that is top of the line. Well, when I called LL Tech Support they told me that my notebook was overheating - and they were right. So, to solve this problem I went to Comp USA (BestBuy has them too) and bought a cooling fan that sits underneath my notebook and it keeps it cool and my game hasn't locked up since. (It was only about 40 or 50 dollars and is made by Antec)

I hope that helps!

-Lena
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-19-2005 20:51
From: Manilow Metropolitan
what is my reason for crashing all the time? I can't beleive it. SL ran better on my old notebook!

Enermax 460W PEG465P-VE ATX 12V Switching Power Supply
Creative Labs SoundBlaster Audigy2 ZS (7.1)
2 x 74GB Western Digital Raptor 10000rpm Serial ATA-150 8MB Cache
* Promotional Discount for Students
Linksys Wireless 802.11g PCI Adapter
MS Windows XP Home Edition CD & Manual SP2 Pre-Installed & Configured
AMD Athlon™ 64 FX-55 Processor w/ HyperTransport™ Tech. - PRICE REDUCED!!!
1 Year Platinum Warranty with 24/7 Toll-Free Tech Support and ONSITE Service
(Use Integrated Ethernet Controller)
BenQ LightScribe 16X DVD±RW Dual Layer Drive
MSI RS480M2-IL XPRESS 200 PCI-Express Motherboard
PHANTOM Micro-ATX Case (Black with Silver Accents)
PHANTOM FX: AMD Athlon 64-Based Small Form Factor PC
4 x 512MB Mushkin Extreme XP-4400 DDR550 (2.5-4-4-8)
* NY State Sales Tax Promotional Credit
XFX GeForce 7800 GTX PCI-E 256MB (Overclocked 490MHz Core & 1.3GHz Memory)



Well, the first thing that comes to mind looking at your spec. is the fact you have a small formfactor case with all high performance parts inside... my gut feeling is you have a blast furnace inside a lunchbox. You need to look at your temperatures and verify you aren't having heat issues. Other thing, are you running wireless? If you are try it straight wired, SL and wireless don't get along sometimes. Make sure all your drivers are up to date as well.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Manilow Metropolitan
DJwithSoul
Join date: 1 Jul 2005
Posts: 10
Crashes - Temperatures
08-19-2005 20:56
Thanks for the reply.
My cpu runs at 36c
My hd runs at 31c
My GPU runs anywhere from 50 to 70c

all way below thresholds... I don't get it
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-19-2005 23:15
Ok, assuming you have the latest drivers for your motherboard, video card and what not and assuming other programs run normally, do you have a firewall or Norton's anything running? If you do turn them off. Uninstall SL completely and reinstall from the download page.

It would help if you can describe exactly what happens and when as there are many types of crashes and they have different causes.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-19-2005 23:28
Ok, after doing a little research on your motherboard I find it has integated ATI video. You need to go into your bios and make sure your integrated video is turned off as Nvidia and ATI usually don't play nice together. Also, take off the case and point a room fan at the innards if you can as one review noted the Northbridge chip got very hot and it's temperature isn't normally monitored by the system.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Manilow Metropolitan
DJwithSoul
Join date: 1 Jul 2005
Posts: 10
crashing
08-20-2005 06:06
how do i go into bios and turn integrated video off?
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
08-20-2005 12:41
The manual that comes with the motherboard gives you step by step instructions on how to do this. If you don't have the manual, the general steps required are like this .

1. restart your computer

2. At the screen where your hard drives and CD drives are detected, the most common method of entering the bios is hitting the "Delete" key. There is usually instructions at the bottom that say something like "Hit Delete key to enter setup" F1, F8 or whatever.

3. You should see a page with a list of different headings like "Cmos","Integrated Periferials" etc. Since I don't know exactly what bios you have and they can vary a lot, you want to look for "Integrated Periferals" or "Onboard Devices" but then it may be elsewere. What you are looking for is "Onboard Video" "Integrated video" or somthing similar.

4. If it is enabled, disable it. Remember where it is and don't change anything else. Save your changes and exit.

5. If you get a blank screen then you may have the monitor plugged into the wrong port. There are two on your machine most likely, one that is part of the motherboard and its plug is near the printer port, sound ports, USB, etc. Then there is one that is in the card slot areas. that is the one you want to use.

6. If there is a problem and windows fails to boot, go back into the bios and change it back

Big fat WARNING: Messing around in your bios is a really good way to screw up your machine. You really need to find specific instructions for your machine, better yet, call up your tech support and tell them your are having problems with a game and you want to verify your bios settings and make sure your onboard video is turned off and for them to step you through it.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.