Second Life Forums Archive - Patch making things difficult

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-19-2005 08:21

I'm a newbie, so hopefully this isn't due to me misunderstanding something. Ever since that patch yesterday, every time I log in and work on changing my costume it crashes. Every time. Hopefully a new patch undoing yesterdays patch is in the works- whatever was wrong with the game before, at least it was playable.

Thili Playfair

Registered User

Join date: 18 Aug 2004

Posts: 2,417

07-19-2005 08:34

could be of corrupted cache try deleting the content of this folder

-----------deleting SL cache----------
C:\Documents and Settings\Admin\Application Data\SecondLife\cache\*deletethiscontent*

Might need to enable show hidden folders to see this
On windows , open any folder
tools / folder options / view / show hidden files and folders

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-19-2005 13:21

Well, thank you for the swift aid. I did everything you suggested- your directions were great, but it didn't seem to help. Grrrrr!

Etoile Parvenu

She Came from the Stars

Join date: 25 Feb 2005

Posts: 44

07-19-2005 14:16

Sorry you're having this problem! At two times in the past I have also experienced issues with changing clothes immediately after a patch.

When you say it crashes, what exactly do you see? Is the whole program crashing, and do you get an error message? Or is the problem just with your clothes? If it's with your clothes, how would you describe the problem? What I encountered in the past was that the clothes would grab random textures from objects around me.

The first time I had this problem, the just-installed patch had told me to update my video drivers, which I did. When the problem occurred, I rolled back to the previous driver (XP offers this) and the problem was solved.

More recently - a week or two ago - I had the exact same problem again. I was also told to clear my texture cache, but it wasn't effective. Instead I tried updating my video driver (I was nervous because that's what broke it last time) and doing that fixed the problem.

Kathmandu Gilman

Fearful Symmetry Baby!

Join date: 21 May 2004

Posts: 1,418

07-19-2005 15:09

My advice would be to upate your motherboard and video drivers then completely uninstall SL (the wiki has instructions on how to do this) and then reinstall the full version of the SL client from the downloads page. Best to do it in that order.

_____________________

It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-19-2005 15:11

Okay, I updated my Nvidia drivers, rebooted, gave her a shot and it was a no go. To be specific about the problem, I'll open up my inventory and Edit/Appearance, peruse some of the freebie pants trying to find keepers. Sometime during loading the first three pairs, the whole thing just closes on me, and I'm greeted by my desktop and the SecondLife Crash Logger. Boy, they're getting lots of crash data off of me ;b.

On the plus side I know I have the latest drivers?? This is really frustrating, but thanks for trying to help me.

Etoile Parvenu

She Came from the Stars

Join date: 25 Feb 2005

Posts: 44

07-19-2005 17:06

Oh, it's when you're editing your appearance? Hmmm. Have you tried uninstalling yet as Kathmandu suggested? Let us know if that helps!

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-19-2005 17:43

Okay, I was able to clear out the required caches. But I'm stuck with a nasty problem that has persisted over the couple of days that I've had SL installed- I can't open my Control Panel!!! Every time I do I get the classic "Windows Explorer has experienced an error and had to close. Would you like to send an error report?" box. I had a hard time getting the game to work in the first place, and forgot about the problem once I had things up and running. The game won't let me uninstall it!!!!! What do I do? It's really fun when it work, and a pain in the you-know-what the rest of the time.

EDIT: Well, I got the control panel issue solved, and reinstalled. As long as I don't change out my pants or skirts, game works. Otherwise, not so good. I don't get it. My compy is four months old, I run on Windows XP, I use a NVidia card.... it's not like my hardware is unique/bizarre!

Lee Linden

llBuildMonkey();

Join date: 31 Dec 1969

Posts: 743

07-20-2005 09:28

Ouch... it looks like you're using a GeForce 2 MX card. You may actually want to use the old 44.09 drivers instead... I have no idea how well the current drivers support that card, and we've seen nVidia strip features for GF2s in previous driver releases...

Brent Linden

eXtreme Bug Hunter

Join date: 16 Feb 2005

Posts: 212

07-20-2005 09:31

Hello!

I took a look at your crash report and it indicates you are using old nVidia drivers. The current version of OpenGL is 2.0.0. The nVidia drivers we have here at the Lab are ForceWare version 77.72. If you go to http://www.nVidia.com/content/drivers/drivers.asp you can get the newest drivers. Please make sure any 'Download Accelerator' utilities are disabled, virus protection is disabled and you uninstall the old nVidia drivers using Control Panel > Add/Remove Programs. Look for nVidia drivers in there and remove them. If that doesn't help, track me down inworld!

_____________________

The best way to predict the future is to invent it. -Alan Kay

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-24-2005 17:18

Sorry to have disappeared briefly- I'm grateful for the help on this forum. I just scoured both Nvidia's site and Google for those drivers and can't seem to get my paws on them. Sorry to have to have my head shoved right in the solution, but how do I get ahold of them??

Catherine Omega

Geometry Ninja

Join date: 10 Jan 2003

Posts: 2,053

07-24-2005 17:21

From: Chinkashh Vesperia

Sorry to have disappeared briefly- I'm grateful for the help on this forum. I just scoured both Nvidia's site and Google for those drivers and can't seem to get my paws on them. Sorry to have to have my head shoved right in the solution, but how do I get ahold of them??

Try Nvidia's driver archive. You can get all the drivers there.

_____________________

Need scripting help? Visit the LSL Wiki!
Omega Point - Catherine Omega's Blog

Chinkashh Vesperia

Registered User

Join date: 15 Jul 2005

Posts: 6

07-25-2005 17:17

Okay, I totally uninstalled and reinstalled the requested drivers. I still have no stability- but just when it comes to changing the clothes around my legs!!! What gives?!?! This is enough to drive me back to console gaming.

Patch making things difficult
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-19-2005 08:21 I'm a newbie, so hopefully this isn't due to me misunderstanding something. Ever since that patch yesterday, every time I log in and work on changing my costume it crashes. Every time. Hopefully a new patch undoing yesterdays patch is in the works- whatever was wrong with the game before, at least it was playable.
Thili Playfair Registered User Join date: 18 Aug 2004 Posts: 2,417	07-19-2005 08:34 could be of corrupted cache try deleting the content of this folder -----------deleting SL cache---------- C:\Documents and Settings\Admin\Application Data\SecondLife\cache\deletethiscontent Might need to enable show hidden folders to see this On windows , open any folder tools / folder options / view / show hidden files and folders
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-19-2005 13:21 Well, thank you for the swift aid. I did everything you suggested- your directions were great, but it didn't seem to help. Grrrrr!
Etoile Parvenu She Came from the Stars Join date: 25 Feb 2005 Posts: 44	07-19-2005 14:16 Sorry you're having this problem! At two times in the past I have also experienced issues with changing clothes immediately after a patch. When you say it crashes, what exactly do you see? Is the whole program crashing, and do you get an error message? Or is the problem just with your clothes? If it's with your clothes, how would you describe the problem? What I encountered in the past was that the clothes would grab random textures from objects around me. The first time I had this problem, the just-installed patch had told me to update my video drivers, which I did. When the problem occurred, I rolled back to the previous driver (XP offers this) and the problem was solved. More recently - a week or two ago - I had the exact same problem again. I was also told to clear my texture cache, but it wasn't effective. Instead I tried updating my video driver (I was nervous because that's what broke it last time) and doing that fixed the problem.
Kathmandu Gilman Fearful Symmetry Baby! Join date: 21 May 2004 Posts: 1,418	07-19-2005 15:09 My advice would be to upate your motherboard and video drivers then completely uninstall SL (the wiki has instructions on how to do this) and then reinstall the full version of the SL client from the downloads page. Best to do it in that order. _____________________ It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-19-2005 15:11 Okay, I updated my Nvidia drivers, rebooted, gave her a shot and it was a no go. To be specific about the problem, I'll open up my inventory and Edit/Appearance, peruse some of the freebie pants trying to find keepers. Sometime during loading the first three pairs, the whole thing just closes on me, and I'm greeted by my desktop and the SecondLife Crash Logger. Boy, they're getting lots of crash data off of me ;b. On the plus side I know I have the latest drivers?? This is really frustrating, but thanks for trying to help me.
Etoile Parvenu She Came from the Stars Join date: 25 Feb 2005 Posts: 44	07-19-2005 17:06 Oh, it's when you're editing your appearance? Hmmm. Have you tried uninstalling yet as Kathmandu suggested? Let us know if that helps!
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-19-2005 17:43 Okay, I was able to clear out the required caches. But I'm stuck with a nasty problem that has persisted over the couple of days that I've had SL installed- I can't open my Control Panel!!! Every time I do I get the classic "Windows Explorer has experienced an error and had to close. Would you like to send an error report?" box. I had a hard time getting the game to work in the first place, and forgot about the problem once I had things up and running. The game won't let me uninstall it!!!!! What do I do? It's really fun when it work, and a pain in the you-know-what the rest of the time. EDIT: Well, I got the control panel issue solved, and reinstalled. As long as I don't change out my pants or skirts, game works. Otherwise, not so good. I don't get it. My compy is four months old, I run on Windows XP, I use a NVidia card.... it's not like my hardware is unique/bizarre!
Lee Linden llBuildMonkey(); Join date: 31 Dec 1969 Posts: 743	07-20-2005 09:28 Ouch... it looks like you're using a GeForce 2 MX card. You may actually want to use the old 44.09 drivers instead... I have no idea how well the current drivers support that card, and we've seen nVidia strip features for GF2s in previous driver releases...
Brent Linden eXtreme Bug Hunter Join date: 16 Feb 2005 Posts: 212	07-20-2005 09:31 Hello! I took a look at your crash report and it indicates you are using old nVidia drivers. The current version of OpenGL is 2.0.0. The nVidia drivers we have here at the Lab are ForceWare version 77.72. If you go to http://www.nVidia.com/content/drivers/drivers.asp you can get the newest drivers. Please make sure any 'Download Accelerator' utilities are disabled, virus protection is disabled and you uninstall the old nVidia drivers using Control Panel > Add/Remove Programs. Look for nVidia drivers in there and remove them. If that doesn't help, track me down inworld! _____________________ The best way to predict the future is to invent it. -Alan Kay
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-24-2005 17:18 Sorry to have disappeared briefly- I'm grateful for the help on this forum. I just scoured both Nvidia's site and Google for those drivers and can't seem to get my paws on them. Sorry to have to have my head shoved right in the solution, but how do I get ahold of them??
Catherine Omega Geometry Ninja Join date: 10 Jan 2003 Posts: 2,053	07-24-2005 17:21 From: Chinkashh Vesperia Sorry to have disappeared briefly- I'm grateful for the help on this forum. I just scoured both Nvidia's site and Google for those drivers and can't seem to get my paws on them. Sorry to have to have my head shoved right in the solution, but how do I get ahold of them?? Try Nvidia's driver archive. You can get all the drivers there. _____________________ Need scripting help? Visit the LSL Wiki! Omega Point - Catherine Omega's Blog
Chinkashh Vesperia Registered User Join date: 15 Jul 2005 Posts: 6	07-25-2005 17:17 Okay, I totally uninstalled and reinstalled the requested drivers. I still have no stability- but just when it comes to changing the clothes around my legs!!! What gives?!?! This is enough to drive me back to console gaming.

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Patch making things difficult