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Spanky Jarrico
Registered User
Join date: 2 May 2005
Posts: 4
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05-02-2005 16:10
I have the same problem. But I've never played this game before. Nobody replied to the e-mail I sent yesterday. I'm getting really frustrated.
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Spanky Jarrico
Registered User
Join date: 2 May 2005
Posts: 4
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05-02-2005 17:39
Can someone please help, I'm about to give up on this game and take my money elsewhere. Dissappointing customer service :-/.
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Roberta Dalek
Probably trouble
Join date: 21 Oct 2004
Posts: 1,174
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05-02-2005 18:31
You need to contact the Lindens directly - they will check your account etc. There's a US freephone number, or a support email address.
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Lee Linden
llBuildMonkey();
Join date: 31 Dec 1969
Posts: 743
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05-03-2005 08:52
While I do check on these forums a couple of times a day, like most forums for online games, they're not a good place for support if you consider 90 minutes an unacceptable period of time to wait for a response from a Linden.
If that is the case, I'd suggest telephoning Support:
Customer Support Center
Toll Free: (800) 860-6990
Hours: Monday - Friday - 8am-6pm PT.
Closed weekends and US holidays.
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Spanky Jarrico
Registered User
Join date: 2 May 2005
Posts: 4
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05-03-2005 13:20
I was referring to the 3 days (and still waiting) E-mail response time. Sorry for the misunderstanding. I will try the phone number. Thanks.
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