Hello,
I went ahead & posted this in the Hotline to Linden, however, I'm sure it's a 1 person Linden Crew during the off hours.
/invalid_link.html
After installing the latest update, I'm getting a message that say's, "Finding Server Domain Name...." then after about 30 seconds it brings me back to the login screen to tell me, "Unable to find the server domain name. This could be the result of a lost network connection or a server problems etc."
I've tried uninstalling, reinstalling SL. I also went into the Norton Internet Security to remove it from the safe list & tried reinstalling again so I was prompted to place it back onto the safe list. Still I get the same results.
Any help would be much appreciated as I'm stuck trying to figure this out. I haven't had a problem in the past & surprised this arised now.
Specks:
Norton
Microsfot Windows XP
Pentium 4 CPU 3.40 GHz
3.39 GHz, 3.00 GB Ram
228 GB HD
Thanks
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Unable to find the server domain name |
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Brock Zander
Registered User
Join date: 23 May 2004
Posts: 31
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08-16-2005 22:00
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Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
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08-16-2005 23:33
Try this.
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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08-17-2005 00:16
Turn off Norton's and see if it will connect. SL and Norton's anything don't play nice.
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It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Brock Zander
Registered User
Join date: 23 May 2004
Posts: 31
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Thank You
08-17-2005 09:53
 A double thanks for your tips & help Kathmandu & Catherine. I turned off the Firewall feature in Norton & after a few mintues I was able to log in. After I was logged in, I turned the firewall back on & things are good to go.I have heard of Norton not playing nice with SL before. I think this should be added in their disclaimer as it seems to be a known problem with a lot of users & LL's answer has always been to troubleshoot 1st with the "This problem sounds like a firewall or Norton software" slogan. Thanks again & much appreciated for your help!!! |
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Sargus Kraken
Registered User
Join date: 27 Feb 2005
Posts: 109
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08-18-2005 10:02
A double thanks for your tips & help Kathmandu & Catherine. I turned off the Firewall feature in Norton & after a few mintues I was able to log in. After I was logged in, I turned the firewall back on & things are good to go.I have heard of Norton not playing nice with SL before. I think this should be added in their disclaimer as it seems to be a known problem with a lot of users & LL's answer has always been to troubleshoot 1st with the "This problem sounds like a firewall or Norton software" slogan. Thanks again & much appreciated for your help!!!I'm confused as to why it continued to work after you turned your firewall back on. Also, once you disabled the firewall, assuming it was at fault, it should not have taken a few minutes to connect. It sounds more like coincidence that the server was not available for the few moments where you were playing with your setup. But in either case, glad you got reconnected!!  |