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Cannot log in from my computer

Mark Newchurch
Registered User
Join date: 4 Jan 2006
Posts: 9
06-27-2006 14:35
Login Failed

Second Life cannot be accessed from this computer. If you feel this is in error, please contact [email]support@secondlife.com[/email]

That is the error I have been getting.


I sent a message to support 6/16/06 and recieved a confirmation. Your request has been assigned an ID of [rt.lindenlab.com #318096].

and sent a message 6/25/06 and recieved confirmation. Your request has been assigned an ID of [rt.lindenlab.com #331316].


Why has there been no other response from support to my trouble? I have been unable to log into Second Life for two weeks now because of this error. I paid for a full years membership does that include any support at all?
Mark Newchurch
Registered User
Join date: 4 Jan 2006
Posts: 9
06-28-2006 16:44
Still no answer to my emails for support after 2 weeks. No response to support in the forum either now too.
Phoenix Psaltery
Ninja Wizard
Join date: 25 Feb 2005
Posts: 2,599
06-28-2006 17:50
You should probably call them. 1-800-961-6851 in the US and Canada. Hours are 9am-6pm PST, Monday through Friday.

See here if you are elsewhere.

P2
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