Second Life Forums Archive - Secondlife cannot be accessed by this computer???????

Sun Engel

Second Life Resident

Join date: 17 Nov 2004

Posts: 4

05-01-2005 03:51

OK it says when I try to log in all day that Sl cannot be accessed by this computer,,, I have read other forums and they say oh it means you were banned ... But there is no way I could have been banned becuase I have done nothing wrong ever with my SL account sooooo I have emailed and called the long distance number and got noone but a 2 minute recording to charge up the cell phone bill ... Someone pls help me lol

blaze Spinnaker

1/2 Serious

Join date: 12 Aug 2004

Posts: 5,898

05-01-2005 03:57

Heh, yikes.

Try ipconfig release/renew

_____________________

Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."

Sun Engel

Second Life Resident

Join date: 17 Nov 2004

Posts: 4

hehe

05-01-2005 04:00

i need a little more info on how to do that lol thanks though

PetGirl Bergman

Fellow Creature:-)

Join date: 16 Feb 2005

Posts: 2,414

05-01-2005 04:14

What comp are you using and what system??

I am on Mac and can some about mac or ask brother to help if so...

Chosen Few

Alpha Channel Slave

Join date: 16 Jan 2004

Posts: 7,496

05-01-2005 06:27

I'm not sure if it means you've been banned or not, but as for the phone call, LL is closed on Sundays. Call again tomorrow and you should get through.

_____________________

.

Land now available for rent in Indigo. Low rates. Quiet, low-lag mainland sim with good neighbors. IM me in-world if you're interested.

Fuzzy Koala

Registered User

Join date: 20 Feb 2005

Posts: 22

05-01-2005 09:13

The ONLY reason you would have gotten this message is if your IP was banned. If you have another person in the household who plays and did something serious, this is the result.

Feem Lomax

Registered User

Join date: 23 Apr 2004

Posts: 6

05-01-2005 14:08

...of course, IPs do have a habit of recycling, so if you happen to be on the same ISP as someone who's done something naughty, that could lead to it, too.

But it is a misleading message, isn't it?

blaze Spinnaker

1/2 Serious

Join date: 12 Aug 2004

Posts: 5,898

05-02-2005 01:08

Well, they could make a registry entry to ban you.

But, maybe it your IP address.

Try windows-r ipconfig /release
windows-r ipconfig /renew

This will only work if you're on a dynamic ip address that gets renewed, of course. ANd you're not using a router.

_____________________

Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."

Sun Engel

Second Life Resident

Join date: 17 Nov 2004

Posts: 4

this sucks

05-02-2005 02:19

Noone else uses Secondlife on this computer at all and noone knows my password I dont think so there is not reason at all this is so odd

Padraig Stygian

The thin mick

Join date: 15 Aug 2004

Posts: 111

05-02-2005 03:03

It's not just you. I'm currently waiting on a reply to an email I sent to support, yesterday. I have a sneaking suspicion there may have been some sort of glitch that resulted in a handful of people getting randomly banned.

_____________________

(You): Aww! My pants won't rez! Does this texture look okay on me?

Incidental Radio :: Because nothing is by design
Now featuring Torley-tastic technomusic!

Lee Linden

llBuildMonkey();

Join date: 31 Dec 1969

Posts: 743

05-02-2005 09:08

I've looked into the data for you two, and I think I've tracked down and removed the blocks responsible. Let me know if you're still having problems.

From the Support Wiki at secondlife.com/help :

From: someone

Question:
Why does Second Life say You cannot log into Second Life from this location?
Answer
This error message generally indicates you have been blocked from the Second Life servers by Linden Lab. These blocks may be automatically placed as the result of documented cases of fraud, use of Second Life by a minor, or exceptionally flagrant abuse activity. Note that these actions may not have occurred on the account you are attempting to log in with!

Question:
So what can I do about this message?
Answer:
You can contact Support for assistance with this issue. To ensure that Support can best determine what block has been placed and why it was added, be sure to include in the email your Second Life account name, as well as any Second Life accounts that log in from that location.

Question:
How can I make sure I don't get blocked?
Answer:
The most important step is to NEVER give your account information (including password) to anyone else! Always keep your credit card secure. If there are children in the household, or anyone with access to the computer who you do not trust with your billing information, ensure that the Second Life "Remember Password" option is not checked, be sure to always enter your Second Life password manually. Make sure that your web browser does not remember your Second Life password, as well. Be careful when allowing other people to log onto Second Life from your location. Finally, do not provide billing information for accounts that will be used by someone else.

Padraig Stygian

The thin mick

Join date: 15 Aug 2004

Posts: 111

05-02-2005 14:55

Thanks a bunch, Lee. It's fixed now. Was this just a random occurrence, or were we actually blocked for a reason? (Not asking for specifics, I just want to know if it was a bug, or a user-caused thing.)

_____________________

(You): Aww! My pants won't rez! Does this texture look okay on me?

Incidental Radio :: Because nothing is by design
Now featuring Torley-tastic technomusic!

Lee Linden

llBuildMonkey();

Join date: 31 Dec 1969

Posts: 743

05-02-2005 15:29

I've got an idea as to the cause, but I couldn't track it down completely for you two. If someone else runs into this, let me know.

Spanky Jarrico

Registered User

Join date: 2 May 2005

Posts: 4

Same problem

05-02-2005 15:42

I have the same problem. But I've never played this game before. Nobody replied to the e-mail I sent yesterday. I'm getting really frustrated.

Lee Linden

llBuildMonkey();

Join date: 31 Dec 1969

Posts: 743

05-03-2005 08:49

We're seeing more of these due to a recent change to our security systems that places a block on a location if someone who is ineligible for Second Life attempts to register. These new measures are related to the upcoming Teen version of Second Life.

Chris Pussycat

Registered User

Join date: 27 May 2005

Posts: 0

05-27-2005 13:47

I have just registered for Second Life. (Never have played before) I am getting the message that it cannot be accesed from this computer. Help me out here? I have not had the chance to log in with my account. I thought it may have had something to do with my activation so I went ahead and activated it but still the same error. So now I've paid $10 for nothing. Please Reply.

Secondlife cannot be accessed by this computer???????
Sun Engel Second Life Resident Join date: 17 Nov 2004 Posts: 4	05-01-2005 03:51 OK it says when I try to log in all day that Sl cannot be accessed by this computer,,, I have read other forums and they say oh it means you were banned ... But there is no way I could have been banned becuase I have done nothing wrong ever with my SL account sooooo I have emailed and called the long distance number and got noone but a 2 minute recording to charge up the cell phone bill ... Someone pls help me lol
blaze Spinnaker 1/2 Serious Join date: 12 Aug 2004 Posts: 5,898	05-01-2005 03:57 Heh, yikes. Try ipconfig release/renew _____________________ Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds : "User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Sun Engel Second Life Resident Join date: 17 Nov 2004 Posts: 4	hehe 05-01-2005 04:00 i need a little more info on how to do that lol thanks though
PetGirl Bergman Fellow Creature:-) Join date: 16 Feb 2005 Posts: 2,414	05-01-2005 04:14 What comp are you using and what system?? I am on Mac and can some about mac or ask brother to help if so...
Chosen Few Alpha Channel Slave Join date: 16 Jan 2004 Posts: 7,496	05-01-2005 06:27 I'm not sure if it means you've been banned or not, but as for the phone call, LL is closed on Sundays. Call again tomorrow and you should get through. _____________________ . Land now available for rent in Indigo. Low rates. Quiet, low-lag mainland sim with good neighbors. IM me in-world if you're interested.
Fuzzy Koala Registered User Join date: 20 Feb 2005 Posts: 22	05-01-2005 09:13 The ONLY reason you would have gotten this message is if your IP was banned. If you have another person in the household who plays and did something serious, this is the result.
Feem Lomax Registered User Join date: 23 Apr 2004 Posts: 6	05-01-2005 14:08 ...of course, IPs do have a habit of recycling, so if you happen to be on the same ISP as someone who's done something naughty, that could lead to it, too. But it is a misleading message, isn't it?
blaze Spinnaker 1/2 Serious Join date: 12 Aug 2004 Posts: 5,898	05-02-2005 01:08 Well, they could make a registry entry to ban you. But, maybe it your IP address. Try windows-r ipconfig /release windows-r ipconfig /renew This will only work if you're on a dynamic ip address that gets renewed, of course. ANd you're not using a router. _____________________ Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds : "User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Sun Engel Second Life Resident Join date: 17 Nov 2004 Posts: 4	this sucks 05-02-2005 02:19 Noone else uses Secondlife on this computer at all and noone knows my password I dont think so there is not reason at all this is so odd
Padraig Stygian The thin mick Join date: 15 Aug 2004 Posts: 111	05-02-2005 03:03 It's not just you. I'm currently waiting on a reply to an email I sent to support, yesterday. I have a sneaking suspicion there may have been some sort of glitch that resulted in a handful of people getting randomly banned. _____________________ (You): Aww! My pants won't rez! Does this texture look okay on me? Incidental Radio :: Because nothing is by design Now featuring Torley-tastic technomusic!
Lee Linden llBuildMonkey(); Join date: 31 Dec 1969 Posts: 743	05-02-2005 09:08 I've looked into the data for you two, and I think I've tracked down and removed the blocks responsible. Let me know if you're still having problems. From the Support Wiki at secondlife.com/help : From: someone Question: Why does Second Life say You cannot log into Second Life from this location? Answer This error message generally indicates you have been blocked from the Second Life servers by Linden Lab. These blocks may be automatically placed as the result of documented cases of fraud, use of Second Life by a minor, or exceptionally flagrant abuse activity. Note that these actions may not have occurred on the account you are attempting to log in with! Question: So what can I do about this message? Answer: You can contact Support for assistance with this issue. To ensure that Support can best determine what block has been placed and why it was added, be sure to include in the email your Second Life account name, as well as any Second Life accounts that log in from that location. Question: How can I make sure I don't get blocked? Answer: The most important step is to NEVER give your account information (including password) to anyone else! Always keep your credit card secure. If there are children in the household, or anyone with access to the computer who you do not trust with your billing information, ensure that the Second Life "Remember Password" option is not checked, be sure to always enter your Second Life password manually. Make sure that your web browser does not remember your Second Life password, as well. Be careful when allowing other people to log onto Second Life from your location. Finally, do not provide billing information for accounts that will be used by someone else.
Padraig Stygian The thin mick Join date: 15 Aug 2004 Posts: 111	05-02-2005 14:55 Thanks a bunch, Lee. It's fixed now. Was this just a random occurrence, or were we actually blocked for a reason? (Not asking for specifics, I just want to know if it was a bug, or a user-caused thing.) _____________________ (You): Aww! My pants won't rez! Does this texture look okay on me? Incidental Radio :: Because nothing is by design Now featuring Torley-tastic technomusic!
Lee Linden llBuildMonkey(); Join date: 31 Dec 1969 Posts: 743	05-02-2005 15:29 I've got an idea as to the cause, but I couldn't track it down completely for you two. If someone else runs into this, let me know.
Spanky Jarrico Registered User Join date: 2 May 2005 Posts: 4	Same problem 05-02-2005 15:42 I have the same problem. But I've never played this game before. Nobody replied to the e-mail I sent yesterday. I'm getting really frustrated.
Lee Linden llBuildMonkey(); Join date: 31 Dec 1969 Posts: 743	05-03-2005 08:49 We're seeing more of these due to a recent change to our security systems that places a block on a location if someone who is ineligible for Second Life attempts to register. These new measures are related to the upcoming Teen version of Second Life.
Chris Pussycat Registered User Join date: 27 May 2005 Posts: 0	05-27-2005 13:47 I have just registered for Second Life. (Never have played before) I am getting the message that it cannot be accesed from this computer. Help me out here? I have not had the chance to log in with my account. I thought it may have had something to do with my activation so I went ahead and activated it but still the same error. So now I've paid $10 for nothing. Please Reply.

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Secondlife cannot be accessed by this computer???????