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So far I've lost L$1,600...

Tomba Yellowknife
Registered User
Join date: 3 Aug 2004
Posts: 20
04-08-2007 02:44
I tried to buy an L$800 today and got this message:

"[2:32] The system is currently unable to process your request. The request timed out."

I didn't lose any money at the time, but when I relogged I was missing the 800...

I tried Live help and they told me I'd have to message the owner of the vendor if I wanted to get my money back, which, of course, I can't do because SL is being a piece of ass and won't let me message him (so helpful!)

After a while Teeple Linden sent out a message saying it was fixed, I wait a copule hours to make sure and tried again, and the exact same thing happened again.



I want my L$1,600, Linden Labs...
Lauralynne Cuddihy
Registered User
Join date: 28 Nov 2006
Posts: 163
04-08-2007 05:33
Ditto - 2K gone with nothing to show.

But you got one step further then I did... Live help is down now too.

<sigh>
Laura
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-08-2007 06:09
oh brother! they say its fixed but its not........

I sorry to hear this...........file a bug report and see what happenes. Never trust lindens these days. Because the too don`t know if its REALLY working of not.....They have nothing to lose like we do.
Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
04-08-2007 08:28
Try clearing your cache, sometimes this works for lost items in inventory. Can't hurt.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
Lex Neva
wears dorky glasses
Join date: 27 Nov 2004
Posts: 1,361
04-08-2007 08:53
Please visit http://jira.secondlife.com/ and log in with your SL username and password, then visit this issue:

https://jira.secondlife.com/browse/SVC-74

Please vote it up (click the Vote link on the lower left) and any of the linked issues that bother you. I know it's not directly the problem you're seeing here, but it's closely related: the fact that purchases and other actions in SL are not "transactional" in nature means that an error somewhere in the process results in lost money, content, or both. Your votes on this issue will send a message to LL. We've already had some pretty quick action taken on hot issues due to the amount of votes the issues received in Jira.
Ricky Yates
(searching...)
Join date: 28 Jan 2007
Posts: 809
04-08-2007 09:04
*voted*

Happened to me, too. Luckily, it was only a L$30 gimmick.
Tomba Yellowknife
Registered User
Join date: 3 Aug 2004
Posts: 20
04-08-2007 13:17
Can I even get my money back? Or am I going to be ignored?
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-08-2007 16:50
Get inworld with another account ( this works from what i heard ) explain your problems and they tell you what to do in the next step.
Tomba Yellowknife
Registered User
Join date: 3 Aug 2004
Posts: 20
04-08-2007 17:35
^What?
RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
04-08-2007 19:03
Why will SL not let you message the vendor? I haven't been experiencing any problems sending people an IM...
_____________________
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-08-2007 19:23
Does this sort of thing increase with large numbers online? Or large numbers in the Sim where you purchase items?

Im begining to wonder if the loss of picked up items, vendors not giving purchased items, etc are all related to the other asset server problems that are common when were near population peaks.

Basically If you cant ever rez your jeans unfuzzy, why would you expect the vendor to be working right?

Just something that seems to be whats happening to my freinds and Im wondering if others notice the same problem.
Molly MacKay
Registered User
Join date: 30 Jun 2006
Posts: 65
04-09-2007 00:01
From: RobbyRacoon Olmstead
Why will SL not let you message the vendor? I haven't been experiencing any problems sending people an IM...
I have a failed land transaction of L$40000 (money taken and no parcel) with same message than Tomba AND the owner IM tab was disabled right after,as well as of many other random residents. I've already contacted LL technical support about this issue...<sigh> :(