Second Life Forums Archive - Video Card issue

yasmine Koala

Registered User

Join date: 14 May 2005

Posts: 9

10-13-2006 07:45

firstly, please excuse the non-tech element of this post ..... i'm not computer savvy.....

i reloaded XP Home Edition onto my computer after a virus issue and ran SL prior with no problems whatsoever. Now, i get message that my vid card wont support and get message it is "GDI Generic". i have read Linden messages and seen links to nvidia and ATI but neither show support for the vid card i have.

The one i have is "HP Pavillion a1040a" .... i have been to their website but cannot see specific vid card update/DL that i need.

sideline...i also have no audio, but updating audio from HP's site isnt working, tho i can do without the sound for now.

Has anyone experienced same with an HP vid card? my SL ran just fine prior to the reformat and reloading of XP.... is it just me?

(( please help!

Thili Playfair

Registered User

Join date: 18 Aug 2004

Posts: 2,417

10-13-2006 08:30

HP Pavillion a1040a

Intel® Pentium® 4 Processor 515J^ (1MB L2 Cache, 2.93GHz, 533MHz FSB)
Microsoft® Windows® XP Home Edition
With HP vs17 17"LCD monitor
512MB DDR
160.0GB Serial ATA hard drive at 7200RPM
Lightscribe Double Layer (8.5GB)
16X DVD±RW/±R Drive
Integrated Intel® High Definition Audio, 7.1 Surround Sound Ready
ATI Radeon X300 SE PCI-Express Graphics with 128MB video memory

[left]download vid card drivers > Ati Omega
[/left]
uninstall vid drivers with something like www.drivercleaner.net
restart pc
reinstall with the Ati-omega drivers

Should do it hopefully

YadNi Monde

Junkyard Owner

Join date: 30 Mar 2004

Posts: 189

10-13-2006 08:31

I did a search on your PC and found it here http://www.trademe.co.nz/Computers/Desktops/Without-monitor/auction-72784494.htm
and i think you should forget about trying to find a solution at Nvidia but instead try to get the latest ATI drivers as it is ATI you have in this computer.

_____________________

---------------=If It S Not Primmy It S Not A YadNi=----------------
-=In a MMORPG u levelup a Character, in SL u levelup the User.=-
----------------=Your only limit is Your imagination.=--------------

-------------------------------------------

Yours, Friendly, Yadni =)

yasmine Koala

Registered User

Join date: 14 May 2005

Posts: 9

10-13-2006 08:40

yadni, with respect, that link is taking me to an "ebay" kind of place..... there are free DL/updates available, this i know...just cant find them...i'm not paying for something i know i already have

Thili Playfair

Registered User

Join date: 18 Aug 2004

Posts: 2,417

10-13-2006 08:46

Windows Update dont give you the newest audio/vidcard drivers?.

www.soundcard-drivers.com
(not that its easier to find unless you know name -.- easy to find if you poke in bios tho)

yasmine Koala

Registered User

Join date: 14 May 2005

Posts: 9

10-13-2006 08:58

Thili thank you for your help and call me an idiot...coz when it comes to this i am

( i cant find where to even alter my profile here (if possible) so cant send a message privately to you......do you have yahoo?????? dont blame you if scared to give it out in open forum... but i cant find what i need in either of the sites you gave...and both seem very helpful........

can you spell it out to me, like you're talking to a 5 year old??? lol...i'm not, and i'm not stupid (usually) but dammit this is getting too hard

and if there is a Linden wandering around and monintoring......do YOU have input that can help????

Yeats Xi

Registered User

Join date: 7 Oct 2006

Posts: 4

10-13-2006 10:32

yasmine,

https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

Select Windows XP Drivers and Software
(next screen)
Select RADEON
(next screen)
Select Catalyst 6.9 Windows XP - Driver Download

Windows Update does not allow you to download ATI's video driver, only Microsoft's generic one. MS's version does not include OpenGL support, but ATI's does.

YadNi Monde

Junkyard Owner

Join date: 30 Mar 2004

Posts: 189

10-13-2006 15:12

Oh yes Yasmine, sorry my link was just a link describing the hardware you have, where i ve seen that you have ATI and not Nvidia, but Yeats Xi in the previous reply gives you the way to get to what you need:

https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27
Select Windows XP Drivers and Software
(next screen)
Select RADEON
(next screen)
Catalyst 6.9 Windows XP - Driver Download

and on that page, scroll down up to

Low Speed
(Dial-up) Display Driver Only Download 1 of 3 12.3 09/20/06

and click on DOWNLOAD 1 OF 3, this is the thing you probably need (just the driver, dont bother for anything more)

_____________________

---------------=If It S Not Primmy It S Not A YadNi=----------------
-=In a MMORPG u levelup a Character, in SL u levelup the User.=-
----------------=Your only limit is Your imagination.=--------------

-------------------------------------------

Yours, Friendly, Yadni =)

Lydiah Lorentz

Registered User

Join date: 1 Dec 2003

Posts: 5

Generic Card Error RADEON 9550

10-14-2006 08:01

My Nvidia 5600 died, so I looked at the supported drivers on the sl site and I ended up buying a Radeon 9550 and now im getting a generic card error and i log into sl for about 10 secs and then I crash. I've been to the ATI site and dl the drivers, still no luck. I've uninstalled and reinstalled sl, that didnt make a difference either. Not too sure what else I can do. Any suggestions would be greatly appreciated.

Yeats Xi

Registered User

Join date: 7 Oct 2006

Posts: 4

10-14-2006 08:06

From: Lydiah Lorentz

My Nvidia 5600 died, so I looked at the supported drivers on the sl site and I ended up buying a Radeon 9550 and now im getting a generic card error and i log into sl for about 10 secs and then I crash. I've been to the ATI site and dl the drivers, still no luck. I've uninstalled and reinstalled sl, that didnt make a difference either. Not too sure what else I can do. Any suggestions would be greatly appreciated.

Did you uninstall the nvidia drivers before installing the ATI ones?

Welcome to the Second Life Forums Archive

Video Card issue - PLEASE HELP!

Video Card issue - PLEASE HELP!
yasmine Koala Registered User Join date: 14 May 2005 Posts: 9	10-13-2006 07:45 firstly, please excuse the non-tech element of this post ..... i'm not computer savvy..... i reloaded XP Home Edition onto my computer after a virus issue and ran SL prior with no problems whatsoever. Now, i get message that my vid card wont support and get message it is "GDI Generic". i have read Linden messages and seen links to nvidia and ATI but neither show support for the vid card i have. The one i have is "HP Pavillion a1040a" .... i have been to their website but cannot see specific vid card update/DL that i need. sideline...i also have no audio, but updating audio from HP's site isnt working, tho i can do without the sound for now. Has anyone experienced same with an HP vid card? my SL ran just fine prior to the reformat and reloading of XP.... is it just me? (( please help!
Thili Playfair Registered User Join date: 18 Aug 2004 Posts: 2,417	10-13-2006 08:30 HP Pavillion a1040a Intel® Pentium® 4 Processor 515J^ (1MB L2 Cache, 2.93GHz, 533MHz FSB) Microsoft® Windows® XP Home Edition With HP vs17 17"LCD monitor 512MB DDR 160.0GB Serial ATA hard drive at 7200RPM Lightscribe Double Layer (8.5GB) 16X DVD±RW/±R Drive Integrated Intel® High Definition Audio, 7.1 Surround Sound Ready ATI Radeon X300 SE PCI-Express Graphics with 128MB video memory [left]download vid card drivers > Ati Omega [/left] uninstall vid drivers with something like www.drivercleaner.net restart pc reinstall with the Ati-omega drivers Should do it hopefully
YadNi Monde Junkyard Owner Join date: 30 Mar 2004 Posts: 189	10-13-2006 08:31 I did a search on your PC and found it here http://www.trademe.co.nz/Computers/Desktops/Without-monitor/auction-72784494.htm and i think you should forget about trying to find a solution at Nvidia but instead try to get the latest ATI drivers as it is ATI you have in this computer. _____________________ ---------------=If It S Not Primmy It S Not A YadNi=---------------- -=In a MMORPG u levelup a Character, in SL u levelup the User.=- ----------------=Your only limit is Your imagination.=-------------- ------------------------------------------- Yours, Friendly, Yadni =)
yasmine Koala Registered User Join date: 14 May 2005 Posts: 9	10-13-2006 08:40 yadni, with respect, that link is taking me to an "ebay" kind of place..... there are free DL/updates available, this i know...just cant find them...i'm not paying for something i know i already have
Thili Playfair Registered User Join date: 18 Aug 2004 Posts: 2,417	10-13-2006 08:46 Windows Update dont give you the newest audio/vidcard drivers?. www.soundcard-drivers.com (not that its easier to find unless you know name -.- easy to find if you poke in bios tho)
yasmine Koala Registered User Join date: 14 May 2005 Posts: 9	10-13-2006 08:58 Thili thank you for your help and call me an idiot...coz when it comes to this i am ( i cant find where to even alter my profile here (if possible) so cant send a message privately to you......do you have yahoo?????? dont blame you if scared to give it out in open forum... but i cant find what i need in either of the sites you gave...and both seem very helpful........ can you spell it out to me, like you're talking to a 5 year old??? lol...i'm not, and i'm not stupid (usually) but dammit this is getting too hard and if there is a Linden wandering around and monintoring......do YOU have input that can help????
Yeats Xi Registered User Join date: 7 Oct 2006 Posts: 4	10-13-2006 10:32 yasmine, https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27 Select Windows XP Drivers and Software (next screen) Select RADEON (next screen) Select Catalyst 6.9 Windows XP - Driver Download Windows Update does not allow you to download ATI's video driver, only Microsoft's generic one. MS's version does not include OpenGL support, but ATI's does.
YadNi Monde Junkyard Owner Join date: 30 Mar 2004 Posts: 189	10-13-2006 15:12 Oh yes Yasmine, sorry my link was just a link describing the hardware you have, where i ve seen that you have ATI and not Nvidia, but Yeats Xi in the previous reply gives you the way to get to what you need: https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27 Select Windows XP Drivers and Software (next screen) Select RADEON (next screen) Catalyst 6.9 Windows XP - Driver Download and on that page, scroll down up to Low Speed (Dial-up) Display Driver Only Download 1 of 3 12.3 09/20/06 and click on DOWNLOAD 1 OF 3, this is the thing you probably need (just the driver, dont bother for anything more) _____________________ ---------------=If It S Not Primmy It S Not A YadNi=---------------- -=In a MMORPG u levelup a Character, in SL u levelup the User.=- ----------------=Your only limit is Your imagination.=-------------- ------------------------------------------- Yours, Friendly, Yadni =)
Lydiah Lorentz Registered User Join date: 1 Dec 2003 Posts: 5	Generic Card Error RADEON 9550 10-14-2006 08:01 My Nvidia 5600 died, so I looked at the supported drivers on the sl site and I ended up buying a Radeon 9550 and now im getting a generic card error and i log into sl for about 10 secs and then I crash. I've been to the ATI site and dl the drivers, still no luck. I've uninstalled and reinstalled sl, that didnt make a difference either. Not too sure what else I can do. Any suggestions would be greatly appreciated.
Yeats Xi Registered User Join date: 7 Oct 2006 Posts: 4	10-14-2006 08:06 From: Lydiah Lorentz My Nvidia 5600 died, so I looked at the supported drivers on the sl site and I ended up buying a Radeon 9550 and now im getting a generic card error and i log into sl for about 10 secs and then I crash. I've been to the ATI site and dl the drivers, still no luck. I've uninstalled and reinstalled sl, that didnt make a difference either. Not too sure what else I can do. Any suggestions would be greatly appreciated. Did you uninstall the nvidia drivers before installing the ATI ones?