Going Link-Dead Upon Login

Hi. I just recently got my net hooked up at my house and I've tried (as far as I know) everything to be able to get into SL. It will log me in, get to the main part where I can see my AV, start downloading the area for about 2 seconds, and the link to SL dies. It just stops working, can't move, can't chat, or anything, and it doesnt try to self-fix.

Things I have tried;
DNS Flush
IP Release/Renew
Port Forwarding
Port Triggering
Clear Cache
Uninstall/Reinstall
Logging in with WindLight
Changing the port that connects to SL
Resetting my modem/router (it's both one and the same)


I can't think of anything more to do...please help? I don't feel like submitting a ticket and waiting 6 months for an answer (it's happened to me before...)

Oh, forgot specs.

Windows Vista Home Premium
Intel Core 2 Duo T7200 (2x2.0GHz)
2GB DDR2-667 RAM
ATi Radeon X1600 256MB GDDR3 (On latest 7.12 Drivers)
Realtek HD Audio onboard sound
Intel Pro 10/100/1000 Ethernet
1x20GB HD (SL is on this one)
1x100GB HD
1x160GB HD (WindLight is on this one)
8Mb Cable Internet through a Netgear Wireless Gateway Modem (Laptop is Wired, game systems on WiFi)

Log into a different sim?

Not working. Still coming up Link-Dead.

Just tried running in Compatibility Mode and run as Admin but it still does not work.

When this happens, everything else on your PC is fine? You can access the internet, etc?

Did you check your firewall? SL needs these ports open:

TCP-443
TCP-80
TCP/UDP-12035
TCP/UDP-12036
TCP/UDP-13000-13050
TCP-12043

There are others for voice as well, but these should get you logged in.

Im having the same exact problem, and i think its my internet becuase everything was working fine until i switched my ISP to Comcast, and now i cant log in

Ive had this also. I managed to get inworld on the latest windlight viewer only after uninstalling the 2 viewers I had (main and newest windlight), making sure I ticked yes to remove stored files at the end of the uninstalls. I rebooted my system and installed windlight viewer only ..... fingers crossed its seems to work now, though I do have to right click the desktop icon and run as admin.

Best of luck.

I tried your method Caroline, and no dice. I still come up link-dead. I have already tried forwarding the ports and triggering them *not at the same time*, and that didnt help at all.

It started around 730pm my time I'm getting very pissed off because I can log all my alts in and I can log in under Dastina on my husbands PC I have a trouble ticket in and I haven't heard from them sence 930pm SL yesterday

If I read what you said early on in your thread correctly I think you are using a PC that is wireless to your router and your laptop is hard wired.......if so, try switching those connections and see what happens. Also, are you using Norton by any chance for your security? Norton and McAfee don't have a good reputation of working very well with SL. And have you looked for a firmware upgrade for your router?

Just a few things to try.

I don't use Norton since the Gateway acts as a hardware firewall. I use AVG Free edition, and SpyBot S&D. I only have my laptop. No PC. The only wireless things are my PS3 and my DS. I can connect to SL on my friend's connection next door and they have the same setup as me.

As far as firmware upgrades go, there are no upgrades. The site (netgear) doesn't have them for the model (CG814WG). It says downloads would be available from the distributor (Road Runner) but they have nothing.

What the **** is going on with SL these days blaaaah.

I use a Linksys router too. Did you get that handy network setup CD? I had network problems when I got that router a few months ago and ran the software to fix the problems.......it worked. Try that maybe.

And since then I've replaced my computer with a brand new Lenovo and did not have any issues when I turned it all on............so I don't have that software on this system. But, if ever get network issues I'll install it again.

You can connect next door? Using your laptop? If so, yes, gotta be the network.

Have you tried power cycling your modem, leaving it off for, say, 15 minutes? Maybe theres a web cache somewhere defeating you.

Personally, I would try, very briefly, turning your firewall off in the gateway (if you can) and logging in. I still suspect its configuration. But that's just me.