Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Whats Up With This? (help please)

RavenOfShadow Fool
Registered User
Join date: 13 Aug 2004
Posts: 3
03-02-2006 20:57
Why does this always happen?

Whenever I try to log in it always says this

"Login Failed.
Second Life cannot be accessed from this computer.
If you feel this is an eror, please contact
[email]Support@secondlife.com[/email]"


This has been hapining for quite some time now & my other account Also has this problem as well

What should I do?

Thanks
Ex0dUs Montagne
Registered User
Join date: 28 Sep 2005
Posts: 109
03-03-2006 04:50
Do you have firewall software installed on your machine, and is it configured to allow second life?

Have you ever had any bans/suspensions from sl?
Lena Kennedy
Registered User
Join date: 30 Jan 2005
Posts: 1
Login failed
03-03-2006 21:08
Login Failed.
Second Life cannot be accessed from this computer.
If you feel this is an eror, please contact
[email]Support@secondlife.com[/email]

Well, tonight I received the same message when logging in the game. I was in game just this afternoon and had no problems. If Anyone can help with this matter it would be greatly appreciated. I sent an email to support but with the weekend it could take a bit and I must have my secondlife fix. *smiles*

not banned of suspended
paid up on fees till May
nothing has changed with my firewall
help help help

Well wishes,
lena
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
03-03-2006 21:26
From: RavenOfShadow Fool
Why does this always happen?

Whenever I try to log in it always says this

"Login Failed.
Second Life cannot be accessed from this computer.
If you feel this is an eror, please contact
[email=Support@secondlife.com]Support@secondlife.com[/email]"


This has been hapining for quite some time now & my other account Also has this problem as well

What should I do?

Thanks
Have you contacted [email]support@secondlife.com[/email]? Have you tried the support phone number?
_____________________
-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-
Introvert Petunia
over 2 billion posts
Join date: 11 Sep 2004
Posts: 2,065
03-03-2006 21:44
Well, as it is a Friday night, and Linden Lab doesn't "do" weekends, your best bet is to find your SecondLife.log file and post it here and maybe some kind fellow player might be able to identify what is screwing up.

Please be aware that the log file may contain information that may allow someone to identify the real you, so you may want to inspect it before doing that and remove those bits. If you don't know how to do that you could mail it to introvert.petunia at gmail.com and accept my word that I won't use any personally identifying information in it. I can't promise I can cure what ails your SL, but I will try.

On a Windows Machine, the SecondLife.log file is usually in C:\Documents and Settings\<your Windows loginname>\Application Data\SecondLife\logs. This directory may be "hidden" depending on your Windows explorer settings, but you can still get to it by putting that name into the "Address" box. On a Mac, I have no idea where the log file lives and it seems as if the Technical Support section of secondlife.com is not working right now.

Sorry that's the best I can offer from here. If you send mail to [email]support@secondlife.com[/email] you might hear back from them on Monday. Good luck.

CORRECTION: The Support section now seems to be running, you might find http://secondlife.com/tiki/tiki-index.php?page=TechLoginIssues useful.
Dianne Mechanique
Back from the Dead
Join date: 28 Mar 2005
Posts: 2,648
03-03-2006 21:53
From: SuezanneC Baskerville
Have you contacted [email]support@secondlife.com[/email]? Have you tried the support phone number?
Yeah really. :)

If you get a message to email support, and it's been "happening for a while" why wouldn't you email support? And if you have, what did they say?

Sounds like another greifer post to me. :D
_____________________
.
black
art furniture & classic clothing
===================
Black in Neufreistadt
Black @ ONE
Black @ www.SLBoutique.com


.
Introvert Petunia
over 2 billion posts
Join date: 11 Sep 2004
Posts: 2,065
03-03-2006 21:58
From: someone
Sounds like another greifer post to me.
I presume you are referring to post #1 in this thread. Post #3 looked a little more sincere.