New user can't connect to server

Just installed second life and it won't connect. I can surf the web and all (ie I am definitely connected to the Internet and can access the Second life website).

I'm running SL 1.5.5 on a Mac Powerbook G4 OS 10.3.6 with a broadband Internet connection.

I created a trial user account via the web and then started SL, put in my SL name and password and clicked Connect. After a bit I got the dialog box that says:

Unable to connect to Second Life. The system may be down. Please try again in a few minutes.

Is this me or is there a server problem? Are there firewall issues? I'm behind a NAT or two.

I sent a message to support but have not heard back from them.

I've tried it a few times now over the last few hours...

Are you on a wireless network? If so, does plugging in directly fix it?

I am on a wireless network in my home and my broadband connection is wireless too. Not sure why this would effect things. But unfortunately, my home network has a NAT/Firewall and the broadband connection is behind a NAT. Neither NAT should be blocking any ports but would be translating them. i turnned off the Firewall on my Macintosh.

I will try connecting my laptop without wireless just to check. but it will take a while...

Thanks!

Here's the output of the secondlife.log:

2004-11-09T01:39:02Z INFO Attempting login as: Zar Zadoq
2004-11-09T01:39:02Z INFO Current Directories:
2004-11-09T01:39:02Z INFO CurPath: /Applications/Local Apps/Second Life.app/Contents/Resources
2004-11-09T01:39:02Z INFO AppName:
2004-11-09T01:39:02Z INFO ExecutableFilename: Second Life.app
2004-11-09T01:39:02Z INFO ExecutableDir: /Applications/Local Apps
2004-11-09T01:39:02Z INFO ExecutablePathAndName: /Applications/Local Apps/Second Life.app
2004-11-09T01:39:02Z INFO AppRODataDir: /Applications/Local Apps/Second Life.app/Contents/Resources
2004-11-09T01:39:02Z INFO OSUserDir: /Users/foo/Library/Application Support/SecondLife
2004-11-09T01:39:02Z INFO OSUserAppDir: /Users/foo/Library/Application Support/SecondLife
2004-11-09T01:39:02Z INFO LindenUserDir: /Users/fpp/Library/Application Support/SecondLife/Zar_Zadoq
2004-11-09T01:39:02Z INFO TempDir: /private/tmp/501/TemporaryItems/SecondLife
2004-11-09T01:39:02Z INFO CAFile: /Applications/Local Apps/Second Life.app/Contents/Resources/app_settings/CA.pem
2004-11-09T01:39:02Z INFO LLControlGroup::loadFromFile unable to open.
2004-11-09T01:39:02Z INFO Loading startup bitmap...
2004-11-09T01:39:02Z WARNING Unable to open file for reading
2004-11-09T01:39:02Z INFO Bitmap load failed
2004-11-09T01:39:02Z INFO Resolving Agni userserver domain name userserver.agni.lindenlab.com
2004-11-09T01:39:02Z INFO ...Userserver resolved to 69.25.104.148:12036
2004-11-09T01:39:02Z INFO Verifying message template...
2004-11-09T01:39:02Z INFO random token: a5decbd8-e251-50cb-df93-bcf122a40c3b
2004-11-09T01:39:07Z INFO Resending on timeout
2004-11-09T01:39:07Z INFO Verifying message template...
2004-11-09T01:39:07Z INFO random token: a5decbd8-e251-50cb-df93-bcf122a40c3b
2004-11-09T01:39:12Z INFO Resending on timeout
2004-11-09T01:39:12Z INFO Verifying message template...
2004-11-09T01:39:12Z INFO random token: a5decbd8-e251-50cb-df93-bcf122a40c3b
2004-11-09T01:39:18Z INFO Resending on timeout
2004-11-09T01:39:18Z INFO Verifying message template...
2004-11-09T01:39:18Z INFO random token: a5decbd8-e251-50cb-df93-bcf122a40c3b
2004-11-09T01:39:23Z INFO Resending on timeout
2004-11-09T01:39:23Z INFO Verifying message template...
2004-11-09T01:39:23Z INFO random token: a5decbd8-e251-50cb-df93-bcf122a40c3b

I had the same problem when I first started. There were a series of ports I had to enable... I forget the exact ranges. I think they were in the 12000s or the 20000's.

Shouldn't this be in a FAQ or somethiing? I couldn't find any such info so far...

I think the log in server is down right now

Looks like so, I can not connect either.
It has been standing at "Connecting to Region" for over 5 minutes.