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Login packet never received
Algenight Cline
Shadow Walker
Join date: 30 Jun 2005
Posts: 14
05-04-2007 08:47
Ok, first I've been waiting for over 2 weeks to have one issue resolved (/111/1d/178042/1.html)


And now, to add to it, I can't even log in to the regions that WERE working for me. When I try to log in to various regions, I get the message "waiting for region handshake," after which I eventually get an error: "login packet never received."


So basically, now I can't play SL at all. I am seriously starting to lose my faith in Linden Lab's abilities.

To think that I'm actually PAYING for a premium account... *sigh*
chocoletkiss Milk
Registered User
Join date: 27 Aug 2004
Posts: 13
same problem
05-04-2007 08:58
Hi i am having the same issue here cant log in and handshake dont connect
Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
05-04-2007 09:06
Do you use xs4all? If so, see SVC-124.
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Liffento Eldritch
Registered User
Join date: 27 Jan 2005
Posts: 14
05-04-2007 09:45
I get that same error now. I am using embarq as my dsl service and I was able to connect yesterday.
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Tester Dibou
Registered User
Join date: 21 Jan 2007
Posts: 38
Day 19 and counting
05-04-2007 09:49
Okee, now Linden really fixed the problem. No more 'get stuck'. wooooh.. great job.... thank you sooooo much that yo fixed the problem after 2 1/2 weeks. Now I cant log in at all.
Rowen Musgrave
Registered User
Join date: 23 Mar 2007
Posts: 34
05-04-2007 11:12
Check to see if your firewall is blocking SL - turn it off and then try to login.

After the most recent update, my Earthlink firewall was automatically blocking the SL client but not informing me...
Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
05-04-2007 11:29
From: Rowen Musgrave
Check to see if your firewall is blocking SL - turn it off and then try to login.

After the most recent update, my Earthlink firewall was automatically blocking the SL client but not informing me...


Yesterday I was in SL... all was great. No update since then... and now I cannot even log in. I don't think it is a firewall matter.

Morwen.
Tester Dibou
Registered User
Join date: 21 Jan 2007
Posts: 38
Lol
05-04-2007 11:32
@Rowen
You have to go to work for Linden. They like to give anwers like that. The prob is always at your side...
Rowen Musgrave
Registered User
Join date: 23 Mar 2007
Posts: 34
05-04-2007 14:13
Dude, I've done tech support. Occam's Razor. First, you eliminate what's known to be a problem and easy to check.

No point freaking out and tearing a whole system apart for sound trouble...when the speakers are unplugged, hm?

"Login packet never recieved" means the system's not even talking to the SL servers.

Most often that's either something like a firewall coming into conflict with the client, or other software on the user end having an issue. It could be a bug in the actual client interacting badly with the system, but I don't have any chance at troubleshooting THAT.

Second most likely, ISP issues.

Third most likely (Because a lot of other people seem to be getting on reasonably successfully) is a issue on the LL end.

I wish we could fall back to the older client versions, because every new client seems to break something. :p