Connection Problem With Motorola Canopy Wireless

Hi everyone, I hope I can get some help, I orded a new connection 3mbs down 1mbs up the isp uses Motorola Canopy Wireless Stations and Recieivers. Lucky I kept my Dsl longer because I cant connect to SL on the wireless. On dsl I get a 207.155. ect IP when I connect. But on wireless which is broadcast across town via Canopy I get a 192.168.10 IP.
When I try to login to SL I get to Region Handshake then a Sl box appears with the Error

"Unable to connect. Login packet never recieved by Login server. Please try again in a few minutes or click help for advice and the link to the systems status web page.
There is a OK and help button.

I hope this gives someone some clues to my problem if they ran in to the same and the fix to get me going. I love the wireless its so fast compared to dsl.

Thanks for all your help

Totally sounds like a routing issue with the ISP. You are on a private address network (192.168...) I would talk to the ISP and see what thay say first. I suspect they won't let the the packets through the port SL uses. There might be a way around that in the client (I see there is a port option int he preferences now, but thats beyond my networking savvy).

I wonder if Tech support read the forums, or is there a diff place I should post for Tech Support?

Thanks

Have you asked your ISP?

No, LL does not read the forums, at all. If you read at the top - SL Forums > Resident Forums > Technical Talk > Technical Issues

The only two official forms of support from LL are an in-world 'Help Request' or an email to [email]support@lindenlab.com[/email]