Second Life Forums Archive

wwum Kukulcan

Registered User

Join date: 13 Feb 2006

Posts: 1

05-28-2006 11:28

i tried the updater and when it completed downloading i got an error that says the installer may be corrupt or incomplete. i tried downloading the installer from the sl website and i got the same message, can someone please help me?

Wizzy Zagato

Registered User

Join date: 27 Aug 2005

Posts: 14

05-28-2006 12:10

That sounds like a bad section of your hard drive. The download will write to your drive (bad or not) but when the program tries to execute the data is corrupted..try running scandisk as a simple test and redownload after.

Thili Playfair

Registered User

Join date: 18 Aug 2004

Posts: 2,417

05-28-2006 12:20

updater can easy be corrupted various reasons, firewall, virusprog, among some, easiest is to go to download webpage and get it from there, http://secondlife.com/community/downloads.php

grumble Loudon

A Little bit a lion

Join date: 30 Nov 2005

Posts: 612

05-28-2006 23:08

I can't get the updater to work on my XP system.
It won't downlaod at all with norton firewall enabled.

Then when I disable it the latest update got a "something file in use" with a "Abort, Retry, cancel" . I cancled and reran SL only to see that it applyed part of the update so it no longer wants to install it.

So once again I have to uninstall SL and reinstall it.

Looking more closely it apears that somehow the firewall software is not geting the corect file name since it says a bunch of letters and numbers as the aplication requesting internet access.

Then after reinstalling I have to reduce the Video card Ram setting in order to get a decient frame rate.

Then there is all the "you can click x to do this" messages.

Edit: This started with the 1.10 release

Lee Linden

llBuildMonkey();

Join date: 31 Dec 1969

Posts: 743

05-30-2006 09:56

Every case we've seen of this over the years is the result of something on the resident's computer. The most common causes are:

1) You've already tried to download the file, and it was corrupted. Future attempts fail because your PC thinks the file is already completed and doesn't even try to download it again.
2) Norton, McAfee, Zonealarm, or other antivirus or internet security software blocks the updater.
3) Bad temporary files on your computer prevent the installer from unpackaging itself.

If you have any antivirus or internet security software install, reconfigure it FIRST:
http://secondlife.com/tiki/tiki-index.php?page=TechConfigFirewall

Then, follow these steps to clear any temporary or installer files and reinstall SL:
http://secondlife.com/tiki/tiki-index.php?page=TechFullReinstall

Hope this helps!

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Corrupt SL v10

Corrupt SL v10
wwum Kukulcan Registered User Join date: 13 Feb 2006 Posts: 1	05-28-2006 11:28 i tried the updater and when it completed downloading i got an error that says the installer may be corrupt or incomplete. i tried downloading the installer from the sl website and i got the same message, can someone please help me?
Wizzy Zagato Registered User Join date: 27 Aug 2005 Posts: 14	05-28-2006 12:10 That sounds like a bad section of your hard drive. The download will write to your drive (bad or not) but when the program tries to execute the data is corrupted..try running scandisk as a simple test and redownload after.
Thili Playfair Registered User Join date: 18 Aug 2004 Posts: 2,417	05-28-2006 12:20 updater can easy be corrupted various reasons, firewall, virusprog, among some, easiest is to go to download webpage and get it from there, http://secondlife.com/community/downloads.php
grumble Loudon A Little bit a lion Join date: 30 Nov 2005 Posts: 612	05-28-2006 23:08 I can't get the updater to work on my XP system. It won't downlaod at all with norton firewall enabled. Then when I disable it the latest update got a "something file in use" with a "Abort, Retry, cancel" . I cancled and reran SL only to see that it applyed part of the update so it no longer wants to install it. So once again I have to uninstall SL and reinstall it. Looking more closely it apears that somehow the firewall software is not geting the corect file name since it says a bunch of letters and numbers as the aplication requesting internet access. Then after reinstalling I have to reduce the Video card Ram setting in order to get a decient frame rate. Then there is all the "you can click x to do this" messages. Edit: This started with the 1.10 release
Lee Linden llBuildMonkey(); Join date: 31 Dec 1969 Posts: 743	05-30-2006 09:56 Every case we've seen of this over the years is the result of something on the resident's computer. The most common causes are: 1) You've already tried to download the file, and it was corrupted. Future attempts fail because your PC thinks the file is already completed and doesn't even try to download it again. 2) Norton, McAfee, Zonealarm, or other antivirus or internet security software blocks the updater. 3) Bad temporary files on your computer prevent the installer from unpackaging itself. If you have any antivirus or internet security software install, reconfigure it FIRST: http://secondlife.com/tiki/tiki-index.php?page=TechConfigFirewall Then, follow these steps to clear any temporary or installer files and reinstall SL: http://secondlife.com/tiki/tiki-index.php?page=TechFullReinstall Hope this helps!