Unsupported Video Card
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-17-2005 21:41
Well, I've tried to deal with this problem myself.....But i just cant get it fixed. It tells me: From: someone Your Video Card appears to be a GDI Generic, Which secondlife doesn't support.
Secondlife requires a video card with 32mb of memory or more, as well as multitexture support. We explicitly support nVidia GeForce 2 or better, and ATI Radeon 8500 and better.
If you own a supported card and continue to recieve this message, try updating to the latest video card drivers. Otherwise look in the secondlife support section or email technical support.
You can try to run Secondlife, but it might crash or run very slowly. I have an ATI Radeon 9700, I just downloaded and installed the latest Catalyst 5.7 Drivers for my card and that didnt seem to help. So, Now im asking everyone if there is a way to fix this? Thank you in advance. |
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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07-18-2005 03:06
Have you updated your motherboard drivers? You might also try an ATI driver cleaner utility that completly removes the old drivers before you upload the new ones. Uninstall SL completely and install the full upload from the downloads website. http://secondlife.com/downloads/index.php
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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07-18-2005 03:12
aha!, i got that with a 6800gt , the cause was drivers from asus enchanted drivers / smartdoctor (both needed for gpu heat temp reading) fault.
So if you installed some drivers that go along with vid card, it might be those, now i run the newest nvidia driver and no temp reading, SL work fine.
(kinda blah since i dont know how warm it is -.-)
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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07-18-2005 03:57
6800? Assume its hot... like frying egg hot and you'll be right. 
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-18-2005 07:06
Uninstall, Then install didnt work :/ Hmm, Im not very techy  And got some instructions? lol |
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Michael Martinez
Don't poke me!
Join date: 28 Jul 2004
Posts: 515
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07-18-2005 07:18
I got this on my old 8500 card, so I just check the box that says do not show me this again, as the game worked fine running the 5.6 catalyst drivers.
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Salen Welesa
Kupo? Dook?
Join date: 13 Jul 2005
Posts: 65
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07-18-2005 07:19
Only thing I could find on this problem was in the SL Wiki files. Check the following link. Hopefully it will help you out. https://secondlife.com/tiki/tiki-index.php?page=Compatible+graphics+card+reporting+as+%27GDI+Generic%27 |
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FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
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07-18-2005 12:32
This message comes up, typically, when you don't have either correct motherboard or video card drivers installed, as mentioned above. You should have a disk that came with your motherboard. One of the driver sets for it should help. Also, consider using Omega drivers ( www.omegadrivers.net) instead of ATI's... I've heard they're better! Good luck. What kind of motherboard do ya have? -FLip
_____________________
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Second Blogger: www.SecondBlogger.com - free, fully integrated Second Life blogging for all avatars!
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-18-2005 20:45
Ive got an Asus P4S800
Lemme check my mobo box for a cd wif drivers O.O
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Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
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07-18-2005 20:53
From: Xantos Steed Ive got an Asus P4S800
Lemme check my mobo box for a cd wif drivers O.O Depending on how long ago you got it, there may be a newer driver. |
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-20-2005 12:54
Im downloading the latest Driver on the Asus site. I maybe have gotten my Computer just a few months before that last driver update  |
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-20-2005 12:56
So that Driver doesnt help.......Anyone got any other ways to fix this?
Because I know i Have played SL on this PC before
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Michael Martinez
Don't poke me!
Join date: 28 Jul 2004
Posts: 515
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07-20-2005 13:05
Is there not a check box in the corner that says, "please do not show this again"? I know I got this on my old 8500 and I checked that and have not seen it since..
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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07-20-2005 13:08
" Your Video Card appears to be a GDI Generic, Which secondlife doesn't support. Secondlife requires a video card with 32mb of memory or more, as well as multitexture support. We explicitly support nVidia GeForce 2 or better, and ATI Radeon 8500 and better " blabla, when i got that i thought it was my psu (550watt), or heating (i hate summers), wasnt either , did a format and reinstall windows, SL worked all the way till i installed Asus smartdoc + Asus enchanted drivers (both used to monitor temp/regulate fan speed, without well 100% fan speed noisy) Then SL worked a few times and boom slapped me with the "GDI generetic" card, no idea is you use the asus enchanted driver or not. I would format windows and reinstall, sometimes thats faster then finding whats wrong  |
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-21-2005 11:03
Hmmm....I dont think I have that option Curently...Dunno whre my xp box is....And my Brother *cough* used *cough* my xp cd key Rwar
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
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07-21-2005 11:05
From: Xantos Steed Hmmm....I dont think I have that option Curently...Dunno whre my xp box is....And my Brother *cough* used *cough* my xp cd key Rwar Theres no check box :/ Just say SL might crash or run slowly....Then asks me Yes/no |