From: someone
If I can lose weeks of work in the blink of an eye, and no way to back-up or recover, then I won't do 1/2 sim builds any more. At least with small builds you can link them and put them back. But 1/2 sim builds can't be linked, it would take a couple of weeks to put it back.
So I am a VERY VERY VERY unhappy customer right now.
Boy, do I hear you, Buster.
Did you try talking to the concierge about this? It's Lee Linden, call the regular Linden number and ask to be put through with him.
There's some disagreement as to whether players who own large tracts of land "deserve" more help in some special fashion, but that debate aside, try to access this special help. After all, people who buy whole and half sims are helping LL's business and putting content and commerce in the game and that should be appreciated.
I'm actually finding that if you own a lot of land and multiple sims and pay a lot of tier, it isn't actually a guarantee of even a name recognition, or any special care at all, but then, I don't have very high expectations. It's unsettling, to say the least, but I now "get it" -- having lots of land, paying lots of tier, isn't any guarantee of any recognition. Maybe a HUGE volume of hundreds of sims might be, but don't expect say 10 or 50 to get the attention grade you expect. So, then, tiering down, making protests, deleting accounts, selling off land, etc. will simply not register.
I often talk to people who announce they are "tiering down" like this is some grand statement the Lindens have received in their laboratory, and been "hit in the pocket book" and hold "after hours emergency sessions" about. They don't ROFL. They don't even notice.
And should they?
I was told when I called about some of these issues that:
1. FPS numbers have been changed to reduce inflation. Read Lee Linden's extensive post in the Linden forums about FPS. He doesn't really think looking at FPS as a mere number is rational and has a bit of a campaign against players' tendency to do that. In fact, it is rational because it is an indicator and many people absorbed that and it is a real estate value, i.e. "New fresh fast sim" is a standard ad pitch for real estate as you know.
You need to isolate very copiously what it is that constitutes your lag. It is a slow frame-rate? Or a slow upload of textures? Or just a number? Or some other experience on the sim, i.e. slow rezzing?
They are getting rid of the 12,000 type FPS numbers and I guess taking the zeros off to get rid of expectations coming from inflation. I notice all over SL, the numbers are lower. Lag itself, which I define as not only slow frame rate but not being able to type and return an IM, not being able to copy a notecard, etc. does seem worse.
It is common to blame the customers' computer for this. But I come back to my old gold standard, Ccichild. I stand in Cichlid with great FPS and have no problems. I don't lag, I can copy notecards. Ditto for Cub unless the Doye club is in full swing, or the Wixom Wild West thing is filled.
As soon as I go to Furness, I turn into a fly crawling laboriously over the moonscape. I'm on my same computer, flying like butter through the new sims on the New Continent or Cichlid, which just happens to have great FPS. I go elsewhere, and I'm not moving as fast.
2. The other thing to look at is scripted objects, run time blah blah blah. You know all that better than I do. A lot of scripted objects talking to the server or each other or you spell lag. The trick is, how to remove/tame them.
3. I was also told that there were new firewall issues, that portals had to be adjusted. I used to try to do all that, put Linden Labs into safe lists, blah blah blah. Norton/Windows XP/SL just wouldn't work. I finally turned all that off. I put in Kaspersky, my favourite Russian AV program. I turn on SL and it works more or less but does still have periodic crashes for no evident reason.
