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Detecting

Kojange Bauer
Registered User
Join date: 25 Apr 2004
Posts: 3
11-21-2004 21:50
A while back SL just went gray and stopped working for reasons i dont know. Now anyways about 15 days lateri try to redownload SL. Now whenever I open it it says "Detecting Hardware" and never opens.

Hoping someone can shed some light on the subject

-Kojange
Loki Pico
Registered User
Join date: 20 Jun 2003
Posts: 1,938
11-21-2004 22:35
Sorry your having troubles. I dont know how to help you with this one, maybe someone else can lend some advice.

In the meantime, be sure to contact support so they can trouble shoot your specific issue. Maybe try to get them on the phone. Best of luck, hope your able to get back in world soon.
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Chosen Few
Alpha Channel Slave
Join date: 16 Jan 2004
Posts: 7,496
11-22-2004 00:00
Sorry to hear you are having trouble. If I were to guess, I'd say there is maybe an issue with your video card or at least its driver. I've experienced the gray death of SL once or twice myself when my video card overheated (gotta love Dell's rediculously low-circulation case designs). Since installing a nice fan directly underneath the video card, I've had no problems at all. (If you have an extra unused PCI slot, these are great http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=39598&CatId=804 )

For whatever reason, it sounds like SL stopped liking you GPU a couple weeks ago and it hasn't changed its mind. Hopefully this is not due to any physical damage. Assuming the problem is software related and not hardware related, I would recommend you download the latest driver from your video card manufacturer, completely remove your current one, and then install the new one in its place. Once that is done, uninstall and reinstall SL as well. Also, it wouldn't hurt to make sure you have the latest version of Direct-X. (All this is assuming you're running Windows.)

If that doesn't work, then see what support has to say. Good luck.
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