10s Ping Sim/50% Loss since 2 days ago

It has always been fine until a few days ago and my SL are now constantly at 50% Packet Loss and 10 SECONDS Ping Sim.

I am on broadband and not Wireless. And it is not my ISP because everything else beside SL is running fine with no lag. Also is not just me since my friends also has this problem, so you can't say is my computer problem.

So what I want to say is... when will this problem stopped? Does it only effect Non-US SL residents or what?

With that kind of lag, even a move take 10 seconds to comply. I can't even begin to do any more productive work until this is sorted out.


Thank you.

Tried different sims? How about a tracert?

All the same. and this is my traceroute. My net speed is 1MB and Max Bandwidth in SL option is 950.


traceroute to sim2600.agni.lindenlab.com (216.82.18.97), 30 hops max, 40 byte packets
1 58-97-5-25.static.asianet.co.th (58.97.5.25) 0.323 ms 0.345 ms 0.440 ms
2 61-91-99-237.static.asianet.co.th (61.91.99.237) 0.311 ms 0.366 ms 0.419 ms
3 203-144-144-10.static.asianet.co.th (203.144.144.10) 1.160 ms 1.227 ms 1.292 ms
4 TIG-Net28-49.trueinternetgateway.com (122.144.28.49) 66.007 ms 66.014 ms 66.002 ms
5 TH-ICR-TT1-26-129.trueinternetgateway.com (122.144.26.129) 213.205 ms 213.199 ms 213.193 ms
6 sg-icr-anc1-26-210.trueinternetgateway.com (122.144.26.210) 213.159 ms 212.447 ms 212.044 ms
7 us-icr-dc1-26-222.trueinternetgateway.com (122.144.26.222) 213.053 ms 213.032 ms 213.002 ms
8 gigabitethernet3-0.ig3.pao1.alter.net (157.130.211.77) 212.113 ms 212.086 ms 212.077 ms
9 0.so-1-2-0.XL1.PAO1.ALTER.NET (152.63.51.54) 213.331 ms 214.396 ms 214.339 ms
10 0.so-5-2-0.XT1.SCL2.ALTER.NET (152.63.54.134) 209.852 ms 208.796 ms 209.654 ms
11 0.so-6-0-0.BR1.SCL2.ALTER.NET (152.63.57.49) 209.072 ms 209.074 ms 209.054 ms
12 sl-bb20-sj-6-1.sprintlink.net (144.232.9.1) 293.893 ms * *
13 sl-bb23-sj-12-0.sprintlink.net (144.232.3.194) 295.845 ms 295.804 ms *
14 sl-crs2-ana-0-4-0-2.sprintlink.net (144.232.18.56) 316.762 ms 316.753 ms 316.742 ms
15 sl-crs2-fw-0-2-0-1.sprintlink.net (144.232.18.53) 318.804 ms 318.785 ms 318.762 ms
16 sl-st21-dal-12-0-0.sprintlink.net (144.232.9.194) 317.723 ms 317.086 ms 317.056 ms
17 sl-lodst-128297-0.sprintlink.net (144.228.250.94) 286.805 ms 286.637 ms 286.586 ms
18 63.164.96.databank.com (63.164.96.62) 286.313 ms 286.395 ms 286.292 ms

You're in Thailand? If not, that's your problem as your network route to LL is going through there..

The big bottleneck is between 2 TrueInternetGateway.com nodes..

4 TIG-Net28-49.trueinternetgateway.com (122.144.28.49) 66.007 ms 66.014 ms 66.002 ms
5 TH-ICR-TT1-26-129.trueinternetgateway.com (122.144.26.129) 213.205 ms 213.199 ms 213.193 ms

It takes you 66ms to get to the first one and +200ms to get to the second one. This is well outside of LLs control, though I think they have in the past worked with internet compainies that have bad connectivity to their data centers.

edit: strangly enough, my tracert to hop #4 above goes from here in the eastern US, over to the UK, back to centeral US, over to the western US and then to Thailand.

edit2: the tracert also shows you taking just under 300ms to get to LL, under a third of a second. Not sure where you're seeing the 10-seconds number from - is this from ping sim in the stats bar? That will show 10,000 whenever you're dropping packets. The problem may not be the speed of the link but the stability of it. Maybe try doing a "ping -t" to the sim IP address and watch it for a bit for dropped packets?

Yes i'm in thailand. And even a 0.5 or 1s lag I wouldn't mind that much. But with this 10s ping and 50% loss... Though if you say the packet loss is the cause of high ping...

I do ping -t, and the average response is still 300ms, with no dropping.

I've got no idea what's wrong

While you're in-world?

How many different sims have you tried?

Well, the problem seem to be gone since yesterday server patch. I hope it persistent though.