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Failed account upgrade

Arey Davids
Registered User
Join date: 22 Feb 2007
Posts: 7
04-17-2007 01:52
Hello. Maybe it is not the right place to post this, but since it is the technical issues.....

I have a repeating huge problem about my account. I changed my bank comporation so my credit card type and number changed too. I wanted to upgrade my account, but I keep recrieving this error msg:

From: someone


Your Account: Arey Davids

Update your Billing Information
We do not have credit card information on file for your account. You must add a credit card to your account by updating your payment information below.

Sorry, no access was possible.

One of the following errors might have occurred:

1) An error occurred in the communication between the shop and the payment platform.
2) Your session expired due to the time no interaction has taken place.
3) Your order was not accepted (e.g. due to a double order).
Helaas, er is iets fout gegaan.

Een van de volgende dingen zou gebeurd kunnen zijn:

1) Er is iets fout gegaan in de communicatie tussen de webwinkel en GlobalCollect.
2) U heeft langer dan 15 minuten geen interactie gehad met deze betaalpagina, waardoor de sessie is afgesloten.
3) Uw order is niet geaccepteerd (bijvoorbeeld omdat het orderid al bestaat).


IF YOU SEE AN ERROR MESSAGE ABOVE:

This means there was an error contacting our credit card processor. This is generally a temporary condition, and can usually be corrected by holding the shift key and clicking the reload button in your browser. You may need to do this several times. We apologize for the inconvenience.


In the past few days I tried it at least 60 times without success.

I did open a paypay account and subscribed a billing agrement with LindenLab, but ALSO dont working......

My credit card info keeps showing "pending" on my acoount infopage for days now.

Please help me asap. Either here or by e-mail. E-mail address: [email]arey85@gmail.com[/email]

Regards: ~Arey
Christopher Vestel
Registered User
Join date: 13 Feb 2007
Posts: 37
04-17-2007 02:38
I never see a Linden post here to help with these problems, hell, your lucky to get through on the phones to them. Not saying its not gonna happen, but when I have posted on here with my other account, they never answered.
Arey Davids
Registered User
Join date: 22 Feb 2007
Posts: 7
04-17-2007 03:38
sighs.... damnit it all then... I think i will quit sl then.... I mean, cancel my premium accou nt.... But I cant do that since i have a land.......SIGHS... Any idea what can I do?
Auriga Brissot
Registered User
Join date: 18 Oct 2005
Posts: 8
04-17-2007 07:53
I just had to help a friend with the same problem you are having. We found out she had to verify her paypal account first. I guess LL no longer acccepts unverifired Paypal accounts. Once she did that, the error message disappeared and she was able to upgrade her account. I hope this helps.
Arey Davids
Registered User
Join date: 22 Feb 2007
Posts: 7
04-17-2007 09:11
The problem isDEFFINITELLY that.. I DID verified my paypay account. :(( looks very angry, coursing ll webprogrammers.
Christopher Vestel
Registered User
Join date: 13 Feb 2007
Posts: 37
04-17-2007 13:50
Yeah, you should do what I did, sell all my lindens, and take my money and run, BUT seems I can't cause my money is stuck in processing STILL after an entire week.