Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Error Downloading SL Client

WannaPiEcE Crabgrass
Clearwater Beach, Florida
Join date: 13 Aug 2006
Posts: 93
10-08-2006 10:53
Hi I get this message after I just re-installed windows on my PC there are no viruses on my computer at all.

However I can download the Beta Test Grid Preview with no errors at all and the Mac version downloads just fine....



I would like to get SL back on my computer anything I can do? Any other sites to dl SL?
_____________________
Millie Thompson
Resident Moderator
Join date: 18 Dec 2002
Posts: 364
10-08-2006 11:26
Thats funky, looks like it may be ZoneAlarm that is popping up with that error.

Try this solution:

Step 1:) Unplug your network connection(s) from your PC. (Ethernet or USB depending on your setup)
Step 2:) Shutdown ZoneAlarm. (ONLY do this IF your network connection(s) is/are unplugged!)
Step 3:) Attempt installation of Second Life. If successful shut down your PC. Do not connect your network connection(s) yet.
Step 4:) Ensure ZoneAlarm is running, if it is running reconnect your network connection(s).

If you still get the error message, or any other error message then the download may have been corrupted in transit, to test download another application, such as Spybot Search and Destroy and attempt to install that. If installation fails then there is something such as Cool Web Search preventing applications from installing.
_____________________
Millie Thompson
I am a Resident Moderator. I am a volunteer moderator on this forum, NOT a Linden. If you have any issues or concerns with your Second Life experience please go to Second Life Support
WannaPiEcE Crabgrass
Clearwater Beach, Florida
Join date: 13 Aug 2006
Posts: 93
10-08-2006 11:36
hhhhmmm Now I know its Sl's side

A friend sent me to my server the Installation file for SL and now the windows version is installing just fine.


==========================================================


I did try that and nothing worked.

I did a save target as for the windows download link and it still says that error instantly.

I can download plenty of other things, I am currently download coolbits for my Nvidia drivers. I did a full scan of Zonealarm and Ad-Aware and absolutely nothing came up.

I did just today re-format my hardrive to try to improve performace a little bit and this is the only problem I have had all day.

I can download the Beta test grid just fine and I was actually on it earlier I can also download the Mac version and the linux version just fine its just something is wrong with the download for this file and I am starting to believe it is on SL's side.

Thx for your reply though, maybe you can test that download link yourself and see what it does.
_____________________
Millie Thompson
Resident Moderator
Join date: 18 Dec 2002
Posts: 364
10-08-2006 11:42
Right now there seems to be an issue with the grid itself, and perhaps the download server may be affected as well.

Would be best to wait and see what is cooking when the Lindens get a chance to update residents of the situation.

In the meantime you can shoot an e-mail to support and see what a support technician can suggest as well.
_____________________
Millie Thompson
I am a Resident Moderator. I am a volunteer moderator on this forum, NOT a Linden. If you have any issues or concerns with your Second Life experience please go to Second Life Support