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Login problems with new viewer

Rik Zwiers
Registered User
Join date: 29 Dec 2006
Posts: 23
05-15-2008 12:05
Since the last main viewer update I have been unable to login - as I get this message when the login process reaches the 'waiting for region handshake' stage:

We're having trouble connecting. There may be a problem with your
internet connection or the Second Life servers.
You can either check your internet connection and try again in a few
minutes, click Help to connect to our support site, or click Teleport to
attempt to teleport home.

I used to still be able to login using the Firstlook viewer - but can't now with that either since it was updated.

The only viewer I can still use to login is OnRez, but wonder how long it will be before that fails to work if they update it.

Any ideas please? - my system is pretty good and connection seems OK
I can't find anything useful in the support site or knowledgebase, but may be having a dumb blonde moment (or several) - apologies beforehand for wasting Forum space if I'm doing something really stupid.
Rik Zwiers
Registered User
Join date: 29 Dec 2006
Posts: 23
05-15-2008 12:28
One other thing .. it's not being caused by security software as i've tried disabling that
Alexia Schwamm
Registered User
Join date: 31 May 2008
Posts: 1
waiting for region handshake
05-31-2008 08:25
I am having exactely the same problem and I am 100% sure that it has nothing to do with firewalls or network connection. Can anybody help?
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
05-31-2008 09:32
Try rebooting your router and/or modem.