Second Life Forums Archive - Help with Photoshop

Sasha DaSilva

SL Addict

Join date: 27 Apr 2005

Posts: 135

03-15-2009 20:17

I have PS cs2 and have had it and used it for some time. Today it starts freezing up when i do anything. I have unistalled and reinstalled it and still continues to freeze up. I Have no clue what to do to fix this..any help is great appreciated. I do run winxp

Heather Rau

Registered User

Join date: 7 Feb 2007

Posts: 100

03-16-2009 04:58

In all likelihood it is a conflict with some other piece of software running on your computer, or even a driver, such as the driver for your graphics card. Did you update some other piece of software or other recently? If so, try rolling that back to the previous version and see if that helps. It would probably be something that runs a process in the background, such as those things that sit in your system tray.

Lizzie Longfall

Registered User

Join date: 19 Feb 2009

Posts: 9

03-16-2009 13:42

Hey there!

pmfji, but I have CS2 as well running in a Vista laptop. I don't have a crashing problem like the OP, but have a problem with the document window disappearing while I'm working on something. Kind of annoying really. Have to close PS and open again.

I tried searching around, but haven't seen anything on this. Any chance anyone else run into this and found a way to fix it?

Jeremey Ryan

Registered User

Join date: 12 Aug 2006

Posts: 52

03-16-2009 14:31

Sasha, try doing a 'restore' from a couple days ago, it possible could be an XP update or some other update that installed that is causing the problem. Also, if you have a spyware program run it, and check your 'windows defender' see if it finds anything.

Sasha DaSilva

SL Addict

Join date: 27 Apr 2005

Posts: 135

03-16-2009 14:32

Yanno i forgot that adobe updated other day and i believe that is when i started having problems. how can i get the update off??

Sasha DaSilva

SL Addict

Join date: 27 Apr 2005

Posts: 135

03-17-2009 22:52

OK I tried everything suggested and even reformatted my computer and still freezes up! so whats the deal? I have had it along time and never had this problem til now
thanks

Abu Nasu

Code Monkey

Join date: 17 Jun 2006

Posts: 476

03-18-2009 02:21

If formatting didn't work, the next thing I would do is test the memory. Especially if anything else is crashing or other funny things happening.

Sasha DaSilva

SL Addict

Join date: 27 Apr 2005

Posts: 135

03-18-2009 17:19

How do i test the memory? I have a gig of memory.

Abu Nasu

Code Monkey

Join date: 17 Jun 2006

Posts: 476

03-21-2009 03:26

There are programs out that can scan and do other things to memory, but I don't completely trust them. The only reliable way that I know for testing memory is to swap out the sticks and see what happens.

But I haven't really done this kind of hardware work in quite some time (few years). Maybe something new or other tricks have are available.

edit:

Wait, before you go popping the case, look around for full diagnostic tools. I used to have one of these on a boot disc and it did a pretty good job of helping ferreting out hardware issues. Can't remember the name of it unfortunately.

Chosen Few

Alpha Channel Slave

Join date: 16 Jan 2004

Posts: 7,496

03-21-2009 05:27

For some good tools along the lines of what Abu was talking about, check out MemTest and Ultimate Boot CD.

http://www.memtest.org/
http://www.ultimatebootcd.com/

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Brionix Sorbet

Registered User

Join date: 6 Jul 2008

Posts: 5

03-21-2009 18:37

if you have plugins u're installing with photoshop could be one of them is corrupted, i've had problems with ps 8 crashing but was cuz of plugins that weren't compatable with my version, if its crashing with a clean install could be your cd drive skipping data...seems unlikely tho, or a bad spot on your harddrive...just throwing out suggestions to think about. since u've reformatted and it still doesn't help did u buy a version for a mac instead of the pc version?

Help with Photoshop
Sasha DaSilva SL Addict Join date: 27 Apr 2005 Posts: 135	03-15-2009 20:17 I have PS cs2 and have had it and used it for some time. Today it starts freezing up when i do anything. I have unistalled and reinstalled it and still continues to freeze up. I Have no clue what to do to fix this..any help is great appreciated. I do run winxp
Heather Rau Registered User Join date: 7 Feb 2007 Posts: 100	03-16-2009 04:58 In all likelihood it is a conflict with some other piece of software running on your computer, or even a driver, such as the driver for your graphics card. Did you update some other piece of software or other recently? If so, try rolling that back to the previous version and see if that helps. It would probably be something that runs a process in the background, such as those things that sit in your system tray.
Lizzie Longfall Registered User Join date: 19 Feb 2009 Posts: 9	03-16-2009 13:42 Hey there! pmfji, but I have CS2 as well running in a Vista laptop. I don't have a crashing problem like the OP, but have a problem with the document window disappearing while I'm working on something. Kind of annoying really. Have to close PS and open again. I tried searching around, but haven't seen anything on this. Any chance anyone else run into this and found a way to fix it?
Jeremey Ryan Registered User Join date: 12 Aug 2006 Posts: 52	03-16-2009 14:31 Sasha, try doing a 'restore' from a couple days ago, it possible could be an XP update or some other update that installed that is causing the problem. Also, if you have a spyware program run it, and check your 'windows defender' see if it finds anything.
Sasha DaSilva SL Addict Join date: 27 Apr 2005 Posts: 135	03-16-2009 14:32 Yanno i forgot that adobe updated other day and i believe that is when i started having problems. how can i get the update off??
Sasha DaSilva SL Addict Join date: 27 Apr 2005 Posts: 135	03-17-2009 22:52 OK I tried everything suggested and even reformatted my computer and still freezes up! so whats the deal? I have had it along time and never had this problem til now thanks
Abu Nasu Code Monkey Join date: 17 Jun 2006 Posts: 476	03-18-2009 02:21 If formatting didn't work, the next thing I would do is test the memory. Especially if anything else is crashing or other funny things happening.
Sasha DaSilva SL Addict Join date: 27 Apr 2005 Posts: 135	03-18-2009 17:19 How do i test the memory? I have a gig of memory.
Abu Nasu Code Monkey Join date: 17 Jun 2006 Posts: 476	03-21-2009 03:26 There are programs out that can scan and do other things to memory, but I don't completely trust them. The only reliable way that I know for testing memory is to swap out the sticks and see what happens. But I haven't really done this kind of hardware work in quite some time (few years). Maybe something new or other tricks have are available. edit: Wait, before you go popping the case, look around for full diagnostic tools. I used to have one of these on a boot disc and it did a pretty good job of helping ferreting out hardware issues. Can't remember the name of it unfortunately.
Chosen Few Alpha Channel Slave Join date: 16 Jan 2004 Posts: 7,496	03-21-2009 05:27 For some good tools along the lines of what Abu was talking about, check out MemTest and Ultimate Boot CD. http://www.memtest.org/ http://www.ultimatebootcd.com/ _____________________ . Land now available for rent in Indigo. Low rates. Quiet, low-lag mainland sim with good neighbors. IM me in-world if you're interested.
Brionix Sorbet Registered User Join date: 6 Jul 2008 Posts: 5	03-21-2009 18:37 if you have plugins u're installing with photoshop could be one of them is corrupted, i've had problems with ps 8 crashing but was cuz of plugins that weren't compatable with my version, if its crashing with a clean install could be your cd drive skipping data...seems unlikely tho, or a bad spot on your harddrive...just throwing out suggestions to think about. since u've reformatted and it still doesn't help did u buy a version for a mac instead of the pc version?

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Help with Photoshop