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Striker45 Division
Registered User
Join date: 11 Jan 2006
Posts: 4
01-11-2006 18:49
delete this thread
Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
01-11-2006 18:57
Not sure what you're asking, Stryker....

If you mean that you created a 2nd account, and never got charged....

I'd just go with the flow & consider yourself lucky :D

Not sure what you mean by 'linking' of accounts - there's no way to share inventory between two accounts directly.
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The Shelter

The Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world.
Cory Edo
is on a 7 second delay
Join date: 26 Mar 2005
Posts: 1,851
01-11-2006 18:57
From: Striker45 Division
Noone is helping me, there is no place I've found that gives me a specfic answer or tells me where I should be getting help from. I've had a account for over a month and created this one as a secondary. In NO way is this character connected to my other character which pisses me off, I was told during creation the wonderful system would find my old info and match me up - didn't do that! Infact it just created its own account and is probably violating the TOS. How do I pay 10 dollars for my stupid second basic account. WithOUT creating a completely new account.


QUOTED from SL WIKI "If someone with the same address (real or virtual) already has a Second Life account, we won't let them (and therefore you) automatically create additional free accounts." ---- Didn't stop me!!


OK, I think I follow you - you created a secondary account, but you weren't charged the $10 fee that you're normally charged with additional accounts past the first free one?

Did you use a different credit card number and/or different address when creating this new account?

I'm not sure what you mean by "In NO way is this character connected to my other character which pisses me off" - your alternate accounts aren't ever connected in any way I can think of to each other, except for the fact that you're the owner of them.
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Striker45 Division
Registered User
Join date: 11 Jan 2006
Posts: 4
01-11-2006 19:01
.
Cory Edo
is on a 7 second delay
Join date: 26 Mar 2005
Posts: 1,851
01-11-2006 19:04
From: Striker45 Division
OK, I think I follow you - you created a secondary account, but you weren't charged the $10 fee that you're normally charged with additional accounts past the first free one?

I guess?? I wanted to create a alt account and pay 10 dollars (meaning they would both be mine legally, according to what i read in the TOS doing what im doing atm, creating two accounts as one person w/o paying for an additional basic account is illegal.

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Did you use a different credit card number and/or different address when creating this new account?

I dont remember using a credit card for my first account and the payment method for that account is paypal apparently. My address/email and w/e is all the same.



Hmmm. Sounds like they goobered up on their end then. I would say your responsibility only goes so far as to notify them of the situation and offer to pay the $10 fee, probably via email so you have a record of it. You've done your part by notifying them, and I would imagine that they aren't so petty as to cancel your account due to a billing error on their end. As long as you made a good faith effort to let them know, I think you're covered.

Or, you might want to post in the Linden Answers forum which used to be the Hotline forum, that way you have a good record that you informed them as well, even if you're not directly talking to Billing.
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Aliasi Stonebender
Return of Catbread
Join date: 30 Jan 2005
Posts: 1,858
01-11-2006 19:05
From: Striker45 Division
OK, I think I follow you - you created a secondary account, but you weren't charged the $10 fee that you're normally charged with additional accounts past the first free one?

I guess?? I wanted to create a alt account and pay 10 dollars (meaning they would both be mine legally, according to what i read in the TOS doing what im doing atm, creating two accounts as one person w/o paying for an additional basic account is illegal.


I wouldn't sweat it.

It's happened to several people.
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Striker45 Division
Registered User
Join date: 11 Jan 2006
Posts: 4
01-11-2006 19:08
.
Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
01-11-2006 19:12
From: Striker45 Division
I guess?? I wanted to create a alt account and pay 10 dollars (meaning they would both be mine legally, according to what i read in the TOS doing what im doing atm, creating two accounts as one person w/o paying for an additional basic account is illegal.



If you're really stressed about it - I would either email billing at: [email]billing@secondlife.com[/email], or call the office during buisness hours & sort it out with them there.

The toll-free numbers for the office can be found here:

From: Support
We also have toll-free support lines staffed during our office hours (8am - 6pm PST Monday thru Friday), please call 1-800-860-6990 (in the US and Canada), (00) 800 722 00010 (in the UK), and (0011) 800 722 00010 (in Australia). Please remember if you call us after business hours, just leave a voice mail and we'll get back to you the next business day.
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The Shelter

The Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world.
Elvawin Rainbow
Registered User
Join date: 30 Aug 2005
Posts: 172
01-11-2006 19:30
I am willing to bet if you email billing essentially saying I'm trying to give you the money I iwe you its noy a slow response. Yook them all of 20 minutes to just answer a question about a method I wanted to use to give them money. Not what I wpuld call slow. Unless of course you are one of those people on the comcast commercials - "Excuse me Where's my Latte?"
Striker45 Division
Registered User
Join date: 11 Jan 2006
Posts: 4
01-11-2006 19:44
.
Burke Prefect
Cafe Owner, Superhero
Join date: 29 Oct 2004
Posts: 2,785
01-11-2006 19:52
From: Striker45 Division
OK -- SOOOO confused.... whats the point of an alt account that you pay 10 dollars for if you can create one free of charge?


Dude. Just STFU. Get an alt without a numver in the name, unless it means something, and be happy. Your FIRST account is free. The one after is L$10 and the same for others. you can stash (IIRC) up to seven total per CC. This is to prevent soemone from busting unlimited griefertards on the grid and taking up all the slots for a last name.

If you're lost and confused about this whole deal already, then you might need to look at something that requires a monthly fee.

And 'no help.'? There's plenty of help out there, you just have to ask instead of posting a confused rant in General.
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