What's up with LL's email?
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Inigo Chamerberlin
Registered User
Join date: 13 May 2006
Posts: 448
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07-17-2006 05:30
Anyone else not getting autoreplies from LL lately?
Only I noticed last week that eMails to support, bug reports and ARs are not producing even auto-responder replies now, not for me anyway.
And today I just ARed a couple of griefers and again - no response.
I mean I know nothing seems to get done in response to this stuff, but not even an auto-respond?
My email is fine too, I checked, IMs are coming in ok.
Not being funny, but if LL aren't even going to bother with the minimal courtesy of an auto response, never mind taking action, might it not be more honest to drop the entire pretense and simply remove the bug and abuse report facilities entirely and set [email]support@lindenlab.com[/email] to bounce incoming emails with an appropriate message?
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Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
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07-17-2006 05:42
jeebus. so even their autoresponders can't be bothered to reply now?  |
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Burke Prefect
Cafe Owner, Superhero
Join date: 29 Oct 2004
Posts: 2,785
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07-17-2006 05:49
I apparently have an entire group im session in my offline mail from last night, one I don't recall being in,
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Persephone Milk
Very Persenickety!
Join date: 7 Oct 2004
Posts: 870
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07-17-2006 06:26
Last night I sent an email to [email]billing@secondlife.com[/email] and received an auto-response. I was happily surprised to get a real response within a couple of hours.
_____________________
~ Persephone Milk ~
Please visit my stores on Persenickety Isle
Musical Alchemy - Pianos, harps and other musical intruments.
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Phoenix Psaltery
Ninja Wizard
Join date: 25 Feb 2005
Posts: 2,599
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07-17-2006 07:16
From: Burke Prefect I apparently have an entire group im session in my offline mail from last night, one I don't recall being in, You need to stop drinking. P2 |
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MadamG Zagato
means business
Join date: 17 Sep 2005
Posts: 1,402
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07-17-2006 07:18
I get like 3 autoreplies, 4 forum subscription notificaations, and 2 IM notofications still :<
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Inigo Chamerberlin
Registered User
Join date: 13 May 2006
Posts: 448
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07-17-2006 08:23
Meh, they must have me on ignore!
I know, I'll change my name by deed poll to Inigo Linden.
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Burke Prefect
Cafe Owner, Superhero
Join date: 29 Oct 2004
Posts: 2,785
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07-17-2006 09:35
From: Phoenix Psaltery You need to stop drinking.
P2 Think is, I wasn't.... that I remember... |
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Inigo Chamerberlin
Registered User
Join date: 13 May 2006
Posts: 448
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07-17-2006 09:47
From: Burke Prefect Think is, I wasn't.... that I remember... Ooooh! That's BAD... |
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Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
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07-17-2006 10:03
From: Inigo Chamerberlin Anyone else not getting autoreplies from LL lately?
Only I noticed last week that eMails to support, bug reports and ARs are not producing even auto-responder replies now, not for me anyway.
And today I just ARed a couple of griefers and again - no response.
I mean I know nothing seems to get done in response to this stuff, but not even an auto-respond?
My email is fine too, I checked, IMs are coming in ok.
Not being funny, but if LL aren't even going to bother with the minimal courtesy of an auto response, never mind taking action, might it not be more honest to drop the entire pretense and simply remove the bug and abuse report facilities entirely and set [email=support@lindenlab.com]support@lindenlab.com[/email] to bounce incoming emails with an appropriate message? You should send in a bug report to [email=support@lindenlab.com]support@lindenlab.com[/email] |
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Seraph Nephilim
and the angels will weep
Join date: 28 Jan 2006
Posts: 255
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07-17-2006 11:56
From: Burke Prefect I apparently have an entire group im session in my offline mail from last night, one I don't recall being in, I had that happen to me the other night, when I hadn't been online for a while. Has only happened once, so far. |
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Inigo Chamerberlin
Registered User
Join date: 13 May 2006
Posts: 448
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07-17-2006 11:58
From: Schwanson Schlegel You should send in a bug report to [email=support@lindenlab.com]support@lindenlab.com[/email] I did - that was one of the ones that didn't get a reply. |
