Say you have a customer who has purchased from you on more than one occassion and you have some serious problems with them.
Is it acceptable to script your vendors/boxes to prevent selling more items to them?
What do you think?
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Ethical Business question |
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Juro Kothari
Like a dog on a bone
Join date: 4 Sep 2003
Posts: 4,418
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03-28-2006 15:53
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Mulch Ennui
15 Minutes are Over
Join date: 22 May 2005
Posts: 2,607
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03-28-2006 15:58
Say you have a customer who has purchased from you on more than one occassion and you have some serious problems with them. Is it acceptable to script your vendors/boxes to prevent selling more items to them? What do you think? "We have the right to refuse service to anyone or any reason" post that sign near your vender and you are covered legally in RL as to ethics, some people are not worth the money they pay to deal with make them someone elses problem. trust me, ain't the 1st time they had probs with people _____________________
I have of late--but wherefore I know not--lost all my mirth, that this goodly frame, the earth, seems to me a sterile promontory, this most excellent canopy, the air, look you, this brave o'erhanging firmament, this majestical roof fretted with golden fire, why, it appears no other thing to me than a foul and pestilent congregation of vapours.
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Sam Portocarrero
Jesus Of Suburbia
Join date: 23 May 2004
Posts: 316
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03-28-2006 15:59
Yes, but you run the risk of a very loud thread in the forums over it.
I have had customers like that, easiest thing to do would be to ban them from any stores you can, and if they keep giving you trouble, just to ignore them. - Sam _____________________
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Juro Kothari
Like a dog on a bone
Join date: 4 Sep 2003
Posts: 4,418
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03-28-2006 16:03
Good idea, Mulch - I will post that in my stores.
To give a little more insight - say the customer was buying your products, reverse engineering them, then selling them as thier own creations? I wouldn't consider this action for a customer who was simply unhappy with the product. _____________________
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nimrod Yaffle
Cavemen are people too...
Join date: 15 Nov 2004
Posts: 3,146
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03-28-2006 16:05
Good idea, Mulch - I will post that in my stores. To give a little more insight - say the customer was buying your products, reverse engineering them, then selling them as thier own creations? I wouldn't consider this action for a customer who was simply unhappy with the product. Hmm, if that's the case, I'd AR them and I don't see why you *wouldn't* ban them. Yes, you are getting the price you are asking for by selling them, so it's entirely up to you. _____________________
"People can cry much easier than they can change."
-James Baldwin |
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Sam Portocarrero
Jesus Of Suburbia
Join date: 23 May 2004
Posts: 316
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03-28-2006 16:09
AR seems like the only way to go, for real action anyway. You may want to consider a sign in your shop to that effect. If they are using a 3rd party sales site, just leave a comment for them there. Sadly there isn’t much beyond an AR and anti-advertising you can do. If it would help I'll also post a sign in my shop warning of the "counterfeit" products.
- Sam _____________________
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Siggy Romulus
DILLIGAF
Join date: 22 Sep 2003
Posts: 5,711
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03-28-2006 17:41
Say you have a customer who has purchased from you on more than one occassion and you have some serious problems with them. Is it acceptable to script your vendors/boxes to prevent selling more items to them? What do you think? I've done it in the past 'Your money isn't good here - piss off' - full refund and a free tp home. I don't have to let anyone on my land I don't want - I don't have to sell shit to them if I don't want - if folks don't like it, fuck em. _____________________
The Second Life forums are living proof as to why it's illegal for people to have sex with farm animals.
I, for one, am highly un-helped by this thread |
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Siggy Romulus
DILLIGAF
Join date: 22 Sep 2003
Posts: 5,711
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03-28-2006 17:44
Yes, but you run the risk of a very loud thread in the forums over it. I have had customers like that, easiest thing to do would be to ban them from any stores you can, and if they keep giving you trouble, just to ignore them. - Sam Let em wail - I've had some very loud threads , and blogs, about what a collossal asshole I can be... and yet... I'm still here - doing better than ever. In the case of Juro - someone could post a 50 page thread on how he buggers hampsters and it wouldn't change the fact that he has more talent in his little pinky than most will ever have in a lifetime. If someone posted a loud thread on him being a dick I think a lot of the people on the forum would immediatly think 'man they must have been a total prick to him!' rather than 'Oh my Juro is an asshole'. _____________________
The Second Life forums are living proof as to why it's illegal for people to have sex with farm animals.
I, for one, am highly un-helped by this thread |
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Jauani Wu
pancake rabbit
Join date: 7 Apr 2003
Posts: 3,835
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03-28-2006 18:38
best solution is to put a kill script in all your scripted items too. this script would check with an off world database for a list of blacklisted avatars and kill the object if the person is on that list.
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read my blog Mecha Jauani Wu hero of justice __________________________________________________ "Oh Jauani, you're terrible." - khamon fate |
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Gabe Lippmann
"Phone's ringing, Dude."
Join date: 14 Jun 2004
Posts: 4,219
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03-28-2006 18:58
It's perfectly acceptable but a little hypocritical coming from a hamster buggerer
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Taco Rubio
also quite creepy
Join date: 15 Feb 2004
Posts: 3,349
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03-28-2006 19:04
No Shoes
No Shirt No Douchebags _____________________
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Martin Magpie
Catherine Cotton
Join date: 13 Nov 2004
Posts: 1,826
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03-28-2006 19:06
Say you have a customer who has purchased from you on more than one occassion and you have some serious problems with them. Is it acceptable to script your vendors/boxes to prevent selling more items to them? What do you think? I think you can run your business any way you see fit. To include protecting your work or denying service to anyone for any reason. Cat _____________________
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Michael Seraph
Second Life Resident
Join date: 9 Nov 2004
Posts: 849
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03-28-2006 20:24
Post the name of the offending customer in your store too. No rules against that. This whole BS about not posting names in the Forums just lets people get away with their bad behavior. It's pretty stupid that LL tells us they won't get involved with in-world disputes, but will delete posts containing avatar names.
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Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
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03-28-2006 20:34
Juro, go for it.
Heh, I'd have to refuse service to (honestly!) a large percentage that drop by West Trade, maybe 3 - 5%. I've seen and taken screenshots of people duplicating my stuff - even when I went out to set up a house once, I saw a really BAD plywood copy of something I'd made next to a purchased original. And some folks don't even do that, I've caught them busily working away IN my shop. That's when autoreturn got turned on. _____________________
 Steampunk Victorian, Well-Mannered Caledon! |
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prak Curie
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Join date: 4 Jun 2004
Posts: 346
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03-28-2006 20:52
Hmm, if that's the case, I'd AR them and I don't see why you *wouldn't* ban them. Yes, you are getting the price you are asking for by selling them, so it's entirely up to you. Reverse engineering is not against the TOS, nor preventing them from buying your products. _____________________
-prak
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Sam Portocarrero
Jesus Of Suburbia
Join date: 23 May 2004
Posts: 316
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03-28-2006 21:28
Reverse engineering is not against the TOS, nor preventing them from buying your products. Reverse Engineering isnt against the TOS, but there are copyright violations involved when you resell items that you "stole" from other designers. For the record, I do rememeber finding a fairly crappy copy of my Appalachian home on my own land that someone had built. You know.. if you're going to rip off someone, at least do it in a sandbox or your home, and not mooching off their prim too ROFL. - Sam _____________________
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Osgeld Barmy
Registered User
Join date: 22 Mar 2005
Posts: 3,336
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03-28-2006 22:45
maby its just me, but i dont have a problem with anyone that gives me money over and over again
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Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
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03-28-2006 23:32
Say you have a customer who has purchased from you on more than one occassion and you have some serious problems with them. Is it acceptable to script your vendors/boxes to prevent selling more items to them? What do you think? Abso-bloody-lutely. You don't have to sell to anyone you dont wanna. In fact, when they were on the grid, my own vendors had exactly such a blacklist, and if an avatar on it attempted to pay it, it would tell them that their custom was not welcome. The main reason was simple; I have no wish to ever converse with these people on any subject - including having to offer support. And at least one person that knew for a fact I disliked them and refused to unmute them made a point of buying from me just so they could then badmouth me when I refused to give them customer support (like I really give a shit - it just gave me a reason to slag them off when people questioned me on it )._____________________
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Earnest Candour
Optimistic Realist
Join date: 3 Sep 2005
Posts: 47
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03-29-2006 00:07
To give a little more insight - say the customer was buying your products, reverse engineering them, then selling them as thier own creations? I wouldn't consider this action for a customer who was simply unhappy with the product. Then their behaviour is totally unethical, you gotta stop yourself from getting ripped off. I don't see any ethical problem by refusing to sell to them. At all _____________________
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