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My Solution: Time for a new product.

Vye Graves
Registered User
Join date: 22 Jun 2007
Posts: 249
11-02-2008 17:56
I will not address the legality of LL's actions on this thread, and I ask people not to as well. I have made my perspective on that plain on the original discussion post, and others can chime in there to address that directly.

My solution is this:

(I) Discontinue the product as it is immediately. Stop selling them. Under no circumstances continue taking setup fees for services you know you cannot sustain.

(II) Leave people with what they purchased, as they purchased it with the powers and use they purchased. This is the ONLY good faith thing to do. Those who purchased openspaces should keep them for a duration that could be considered a reasonable expectation of use, and the price they were offered the service for.

(III) Create a new product that is technically defined, both in the terms of sale and in the configuration in world, as LL deems appropriate for void or openspace sims. Call it something different, make people understand exactly what they can be used for, and impose that use through the technical limitations in the management settings.

The only good faith response to this situation on LL's part is allowing people to have the service they purchased. LL is under no obligation to continue offering any service for future sale. As people leave SL, these older sims will decrease in number, and in the meantime the same "education" tactics can be used.

Switching the service to a higher cost, lower use service after the receipt of non-refundable setup fees should not be entertained as an option by a business that relies on the consumer having faith in a "virtual" product. Anyone who has told non-techy people what they invest in SL has dealt with the "Yeah, but you realize nothing you are buying or selling is really real, right?" argument. What is created should remain, or the key fear, that "virtual" assets can simply evaporate overnight, will be shown to be true.

Please,for the good of your businesses and ours, don't give that argument more legs than it already has. Most of us are selling that which is "virtual", and our reliability hinges on that trust, too. Leave openspaces as is, create a new product you can sustain, and show the world that though what we have is "virtual", we can still expect good faith and reliability in trade.
Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
11-02-2008 18:09
If they leave things as they are, what about the people abusing their OpenSpace (OS)?


I am not going to put forward any suggestions because i feel the issue has too many variables I cannot possibly know about to make any sort of reasonably workable decision. But it would be great if they just policed the abusing OS owners and left the rest of the residents alone. But policing takes lots of resources and people ALWAYS fail to do as they are told or required so in the end i guess it would just be a pain for LL to do.
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Vye Graves
Registered User
Join date: 22 Jun 2007
Posts: 249
11-02-2008 18:19
As I said, the expansion of the abuse will immediately halt with the halt of sale of the service as it is. LL can continue their efforts to educate people on how to make their sims, and the grid as a whole, function more healthily. People who abuse to the point that they disrupt other people's use can be addressed directly.

The current alternative is a blanket price increase that punishes non-profits, educational institutions, and the like to a greater extent than those who create profit through their abuse of the resources. People purchased a service in good faith, knowing the management settings, observing openspaces that LL accepted, even promoted, as they were being used at the time of sale. The damage regarding services that have already been set up is done.

The good faith option now is to discontinue the sale of abused product and educate people how not to abuse the service they have. In time, their perspective will be accepted, openspaces will be released back to LL as their use is no longer needed, and by the very nature of the venue the openspaces themselves will wane in wieght as compared to resources that are constantly being created.
Vittorio Beerbaum
Sexy.Builder Hot.Scripter
Join date: 16 May 2007
Posts: 516
11-03-2008 04:05
From: Briana Dawson
If they leave things as they are, what about the people abusing their OpenSpace (OS)?


NONE is "abusing" of OS, you talking about lies they told ya. Hundrends pages (see other thread) explaining how the performance (so the use/abuse) is NOT an issue, and ppl continues to talk about "abuse". This is ridiculous, sry.