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Changing Contact Info

3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
06-19-2009 06:34
i have been trying to change my email address related to this account.

the message i get from the website is that my current password is not correct, therefore the change will not be allowed. my password IS correct, or i wouldn't be able to post here, or even access my account settings there in the first place. i changed my password, and it still won't allow me to change my email address.

can someone please tell me the secret behind getting this to work?
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it was fun while it lasted.
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Pserendipity Daniels
Assume sarcasm as default
Join date: 21 Dec 2006
Posts: 8,839
06-19-2009 06:37
From: 3Ring Binder
i have been trying to change my email address related to this account.

the message i get from the website is that my current password is not correct, therefore the change will not be allowed. my password IS correct, or i wouldn't be able to post here, or even access my account settings there in the first place. i changed my password, and it still won't allow me to change my email address.

can someone please tell me the secret behind getting this to work?

I have seen something about passwords for some sl functions being too long for validation in other functions. Try changing your password to the shortest possible length then try accessing your account settings again.

Pep (No guarantees)
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Hypocrite lecteur, — mon semblable, — mon frère!
3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
06-19-2009 06:50
that didn't work. thank you for trying to help.
_____________________
it was fun while it lasted.
http://2lf.informe.com/
Seven Okelli
last days of pompeii
Join date: 4 Dec 2008
Posts: 2,300
06-19-2009 07:05
Do you have caps lock on?

.
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: I learned most of what I know of Second Life through these forums.
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Riseon Kosten
*Rizzy*
Join date: 27 Apr 2008
Posts: 305
06-19-2009 07:08
From: 3Ring Binder
that didn't work. thank you for trying to help.



Clear your browser cache?
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From: Sweet Primrose
I enjoy the infinitely precious gift of meeting someone's mind, as represented by their avatar.
3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
06-19-2009 07:18
caps not on.

cleared browser cache AND cookies.

no joy (and now i have to go through all the cookie remembering again). :(
_____________________
it was fun while it lasted.
http://2lf.informe.com/
LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
06-19-2009 07:21
I am sure it is just some undocumented FEATURE at work.
:rolleyes:
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♥♥♥
-Lil

Why do you sit there looking like an envelope without any address on it?
~Mark Twain~

Optimism is denial, so face the facts and move on.
♥♥♥
Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22
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Seven Okelli
last days of pompeii
Join date: 4 Dec 2008
Posts: 2,300
06-19-2009 07:40
Try going to http://www.secondlife.com/account/contact.php and change it there.

When you come to the forums the first time it picks up your email address from there. So maybe you need to change it there.

.
_____________________
:
: I met most of the people I know in Second Life through these forums.
: I learned most of what I know of Second Life through these forums.
: When I couldn't get inworld, these forums were the next best thing.
: And sometimes these forums WERE the best thing.
: