Second Life Forums Archive - Payment on file

Monica25 Darcy

Registered User

Join date: 21 Jan 2008

Posts: 3

02-06-2008 21:07

my profile say payment on file but i want to put it back to no payment on file....how can i delete my payment info in sl?

ty

Robot Foxley

Input Collector

Join date: 9 May 2007

Posts: 113

02-06-2008 21:37

I don't think that is possible on your own. Even if you delete the payment info on file, it will still say 'Payment Info Used' in your profile.

You may have to take it up with Linden Labs via telephone or support ticket.

https://secure-web17.secondlife.com/community/support.php

To delete the info Linden Labs has on file, such as your credit card, go to the main SL webpage, log in, click My Account, Update Payment Method, and click Delete and Update Credit Card Info. If you click the last button, your information is supposedly deleted, but your profile will still say 'Payment Info Used.'

Novis Dyrssen

Girl Geek

Join date: 6 May 2007

Posts: 1,452

02-06-2008 22:25

Keep it like that. You can delete your payment info on the website under "my account" and it will not change your inworld "status", but in this case it is actually a good thing because many places (including this forum!) only allow you to visit if you have payment info on file...

_____________________

~~ immortal words of Rob Thomas ~~
Hey-yeah, welcome to the Real World
Nobody told you it was gonna be hard

3Ring Binder

always smile

Join date: 8 Mar 2007

Posts: 15,028

02-06-2008 22:27

if you change your payment info on file so that it is no longer on file, you will no longer have access to these forums..... within about 5 minutes of the button clicking. speaking from experience.

_____________________

it was fun while it lasted.
http://2lf.informe.com/

Monica25 Darcy

Registered User

Join date: 21 Jan 2008

Posts: 3

02-06-2008 22:40

ty all

i did delete it in the web but still say payment on file but ty for the help.

Usagi Musashi

UM ™®

Join date: 24 Oct 2004

Posts: 6,083

02-06-2008 23:20

If people signup in aug 2006 withoutt any payment online they can still acess the forums. Its right after you can`t.

Ava Glasgow

Hippie surfer chick

Join date: 27 Jan 2007

Posts: 2,172

02-06-2008 23:37

From: 3Ring Binder

if you change your payment info on file so that it is no longer on file, you will no longer have access to these forums..... within about 5 minutes of the button clicking. speaking from experience.

This varies for some reason, I think relating to persistence of cookies. When I deleted my payment info, my work computer (Win/Firefox, erases cookies every session) lost the forums right away. But my home computer (Mac/Safari, keeps cookies) had forum access for another 10 days, only losing it when I logged into the web site as one of my alts. When I logged back in as Ava, forum access was gone.

But I'm such a forum addict, I had to put the payment info back!

Morwen Bunin

Everybody needs a hero!

Join date: 8 Dec 2005

Posts: 1,743

02-07-2008 00:37

Could you please tell why you would that line have removed from your profile. I am happy to have it there.

Many people see it as a sign that you are trusteable, because SL has some info on you. Of course that line doesn't make you really more trustable.... but well

Morwen.

Kyrah Abattoir

cruelty delight

Join date: 4 Jun 2004

Posts: 2,786

02-07-2008 00:57

most companies have a policy about keeping data from current and past customers, even if only for safekeeping regarding possible future fraud attempts.

_____________________

tired of XStreetSL? try those!
apez http://tinyurl.com/yfm9d5b
metalife http://tinyurl.com/yzm3yvw
metaverse exchange http://tinyurl.com/yzh7j4a
slapt http://tinyurl.com/yfqah9u

Stephen Wisent

Registered User

Join date: 18 Oct 2007

Posts: 95

02-07-2008 07:17

From: Kyrah Abattoir

most companies have a policy about keeping data from current and past customers, even if only for safekeeping regarding possible future fraud attempts.

I don't know what the law is like in the US, but in the UK I'm pretty sure that the Data Protection Act means that if you press a button to delete personal info, then the company has to delete it and certainly can't access it whenever they want for "fraud prevention".

So I think that, yes they may be able to keep summary/statistical info, but retaining name, address and cc info is pretty much a no no.

Payment on file
Monica25 Darcy Registered User Join date: 21 Jan 2008 Posts: 3	02-06-2008 21:07 my profile say payment on file but i want to put it back to no payment on file....how can i delete my payment info in sl? ty
Robot Foxley Input Collector Join date: 9 May 2007 Posts: 113	02-06-2008 21:37 I don't think that is possible on your own. Even if you delete the payment info on file, it will still say 'Payment Info Used' in your profile. You may have to take it up with Linden Labs via telephone or support ticket. https://secure-web17.secondlife.com/community/support.php To delete the info Linden Labs has on file, such as your credit card, go to the main SL webpage, log in, click My Account, Update Payment Method, and click Delete and Update Credit Card Info. If you click the last button, your information is supposedly deleted, but your profile will still say 'Payment Info Used.'
Novis Dyrssen Girl Geek Join date: 6 May 2007 Posts: 1,452	02-06-2008 22:25 Keep it like that. You can delete your payment info on the website under "my account" and it will not change your inworld "status", but in this case it is actually a good thing because many places (including this forum!) only allow you to visit if you have payment info on file... _____________________ ~~ immortal words of Rob Thomas ~~ Hey-yeah, welcome to the Real World Nobody told you it was gonna be hard
3Ring Binder always smile Join date: 8 Mar 2007 Posts: 15,028	02-06-2008 22:27 if you change your payment info on file so that it is no longer on file, you will no longer have access to these forums..... within about 5 minutes of the button clicking. speaking from experience. _____________________ it was fun while it lasted. http://2lf.informe.com/
Monica25 Darcy Registered User Join date: 21 Jan 2008 Posts: 3	02-06-2008 22:40 ty all i did delete it in the web but still say payment on file but ty for the help.
Usagi Musashi UM ™® Join date: 24 Oct 2004 Posts: 6,083	02-06-2008 23:20 If people signup in aug 2006 withoutt any payment online they can still acess the forums. Its right after you can`t.
Ava Glasgow Hippie surfer chick Join date: 27 Jan 2007 Posts: 2,172	02-06-2008 23:37 From: 3Ring Binder if you change your payment info on file so that it is no longer on file, you will no longer have access to these forums..... within about 5 minutes of the button clicking. speaking from experience. This varies for some reason, I think relating to persistence of cookies. When I deleted my payment info, my work computer (Win/Firefox, erases cookies every session) lost the forums right away. But my home computer (Mac/Safari, keeps cookies) had forum access for another 10 days, only losing it when I logged into the web site as one of my alts. When I logged back in as Ava, forum access was gone. But I'm such a forum addict, I had to put the payment info back!
Morwen Bunin Everybody needs a hero! Join date: 8 Dec 2005 Posts: 1,743	02-07-2008 00:37 Could you please tell why you would that line have removed from your profile. I am happy to have it there. Many people see it as a sign that you are trusteable, because SL has some info on you. Of course that line doesn't make you really more trustable.... but well Morwen.
Kyrah Abattoir cruelty delight Join date: 4 Jun 2004 Posts: 2,786	02-07-2008 00:57 most companies have a policy about keeping data from current and past customers, even if only for safekeeping regarding possible future fraud attempts. _____________________ tired of XStreetSL? try those! apez http://tinyurl.com/yfm9d5b metalife http://tinyurl.com/yzm3yvw metaverse exchange http://tinyurl.com/yzh7j4a slapt http://tinyurl.com/yfqah9u
Stephen Wisent Registered User Join date: 18 Oct 2007 Posts: 95	02-07-2008 07:17 From: Kyrah Abattoir most companies have a policy about keeping data from current and past customers, even if only for safekeeping regarding possible future fraud attempts. I don't know what the law is like in the US, but in the UK I'm pretty sure that the Data Protection Act means that if you press a button to delete personal info, then the company has to delete it and certainly can't access it whenever they want for "fraud prevention". So I think that, yes they may be able to keep summary/statistical info, but retaining name, address and cc info is pretty much a no no.

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Payment on file