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Age Verify Issue |
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DB Voom
Registered User
Join date: 11 Apr 2007
Posts: 1
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05-15-2009 00:16
hi i wanted to verify my age and had a small problem , i live in canada and ontario should be on the list and postal code should be able to be put in not just zip code zip codes is 5 letters or numbers postal code is 6 letters and numbers and im sorry i dont have a passport i dont have drivers license, and i never give out my social insurance number plz help us out here .........ty
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Novis Dyrssen
Girl Geek
Join date: 6 May 2007
Posts: 1,452
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05-15-2009 01:00
Do yourself a favour and wait until the process is actually working - if you ever need to. Do you have payment info on file? Then you already count as verified.
_____________________
~~ immortal words of Rob Thomas ~~
Hey-yeah, welcome to the Real World Nobody told you it was gonna be hard |
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TundraFire Nightfire
Permafrostbilly
Join date: 5 Apr 2008
Posts: 532
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05-15-2009 01:04
Do you have payment info on file? Then you already count as verified. I have payment info on file and have for over a year. I'm not verified. It's not automatic. _____________________
ARCTIC FIRE
http://slurl.com/secondlife/nordica/90/250/22 "OK, so what's the speed of dark?" |
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
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05-15-2009 01:29
hi i wanted to verify my age and had a small problem , i live in canada and ontario should be on the list and postal code should be able to be put in not just zip code zip codes is 5 letters or numbers postal code is 6 letters and numbers and im sorry i dont have a passport i dont have drivers license, and i never give out my social insurance number plz help us out here .........ty Here is some helpful informaton on getting verified if you need to but as the others have said if you are PIU of PIOF then you are OK for now when the changes happen, that is unless LL further asks everyone to use Aristotle at some point in the future and I do not put anything past them anymore ![]() http://www.slapt.me/wiki/index.php/SL_Verification_(Age_%26_Payment)_-_Issues_and_Information _____________________
Independent Shopping for Second Life residents from established and new merchants.
http://slapt.me ![]() slapt.me - In-World HQ http://slurl.com/secondlife/Bastet/123/118/26 |
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
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05-15-2009 01:42
(Could they have made this any more confusing?)
There will be two forms of "adult verification" for enabling access to Adult content. One is the Aristotle "age verification" stuff that the OP tried. That is problematic for some jurisdictions, and questions have been raised about the trustworthiness of that third-party service. (I'm a little surprised, however, that they're still having problems in Canada.) The other is payment info, either on file or used. There are numerous reports that getting payment info on file according to the account page is not reliably reflected in-world on one's Profile (nor to scripts that check for payment info, nor to parcels that restrict access on that basis). There are two alternatives for fixing this. The sensible one is to just buy a few L$s so the payment info is "used" instead of "on file"--I've not heard of that status failing to register in-world. The second is to call Billing support; they will tell you you have to send them several personal documents to establish proof of age; you try in vain to explain to them LL's own adult verification policy; they play dumb; the next day you discover that somehow your account's in-world status got updated correctly anyway. _____________________
Archived for Your Protection
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
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05-15-2009 02:31
I have payment info on file and have for over a year. I'm not verified. _____________________
Argent Stonecutter - http://globalcausalityviolation.blogspot.com/
"And now I'm going to show you something really cool." Skyhook Station - http://xrl.us/skyhook23 Coonspiracy Store - http://xrl.us/coonstore |
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Imon Nightfire
Registered User
Join date: 29 Feb 2008
Posts: 5
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payment info and age verification
05-22-2009 15:37
Payment info, on file or used, apparently has nothing to do with age verification according to LL support. I'm a concierge member and have been in SL 18 mos and have used my payment info plenty. I got a 'false positive' on the Aristotle (automatic) method, saying I was age verified, but I'm not. I live in the US, am 54 yrs. old and have no extenuating circumstances of why they should not be able to verify my age this way, *if* it worked, which clearly it does not. So now I have to do the manual way, if I want to be age verified, which LL is quick to point out is still voluntary at this point. Support said I can also submit my complaint to the 'debugging team'. I don't have a problem sending a copy of my driver's license, but the fact that they are actually asking for bank statements or pay stubs, as one of the second necessary forms of identity, *really* rubs me the wrong way just on principle. The only people I would give that info to is the IRS, my personal accountant or a loan or mortgage company. They have full credit info on file, with complete real name and address; there should be no need for a second form of identification in that case.
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Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
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05-22-2009 15:53
I can't see how there is anything in SL that would entice one to risk bank account numbers.
At least with a credit card, federal law (in the U.S.) limits consumer liability to $50.00 if the card is lost or stolen. There is no such protection for a bank account. Someone wipes that out, you're screwed unless you can find them and track the money down before it's spent. |
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Imon Nightfire
Registered User
Join date: 29 Feb 2008
Posts: 5
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Age verify issue
05-22-2009 16:05
I can't see how there is anything in SL that would entice one to risk bank account numbers. At least with a credit card, federal law (in the U.S.) limits consumer liability to $50.00 if the card is lost or stolen. There is no such protection for a bank account. Someone wipes that out, you're screwed unless you can find them and track the money down before it's spent. Support does say you can 'black out' account numbers, but by the time you finish 'blacking out' everything you don't want them to have access to, what's the point? lol Supposedly, this is just to 'verify' that you're the same person submitting either a driver's license, passport, or birth certificate (and again those last two are a lot of personal info to be submitting), as proof of your age. To be 'fair' in stating what they are wanting, they do say you can submit a utility bill as a second form of identification. I just think they should be asking for the minimum and least invasive items to get the job done. And wow! wouldn't it be great if their automatic system worked? (I tried it with both last four digits of SS # and driver's license number). |
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-22-2009 16:10
If you are Payment Info Used, you do not need to go through Aristotle to access the adult continent. It is either/or. Also, according to LL, if you have made any transaction on XStreet or SLX you are also verified to access Adult content.
_____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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05-22-2009 16:20
Also, according to LL, if you have made any transaction on XStreet or SLX you are also verified to access Adult content. When you say transaction, do you mean buying lindens on Xstreet, or doing any sort of transaction like purchasing a freebie because the latter would seem like it would defeat the purpose of verifying anything. _____________________
Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499 |
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Pserendipity Daniels
Assume sarcasm as default
Join date: 21 Dec 2006
Posts: 8,839
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05-22-2009 16:21
If you are Payment Info Used, you do not need to go through Aristotle to access the adult continent. It is either/or. Also, according to LL, if you have made any transaction on XStreet or SLX you are also verified to access Adult content. *ANY* transaction? Even "purchasing" freebies? Pep (Surely not such a simple loophole?) ETA GMTA! _____________________
Hypocrite lecteur, — mon semblable, — mon frère!
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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05-22-2009 16:22
As a Canadian, you only have the options of using your social insurance number, passport number or driver's license, so if you're unwillingly to enter in your SIN since you don't have the others, your other options are to have payment info on file/used or you'll have to submit your info for manual processing as per the knowledge base.
Oh and I never had problems entering in a postal code, perhaps make sure that you have the country drop down box set to Canada to allow the entering of six characters and being offered Ontario as an option. _____________________
Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499 |
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-22-2009 16:23
When you say transaction, do you mean buying lindens on Xstreet, or doing any sort of transaction like purchasing a freebie because the latter would seem like it would defeat the purpose of verifying anything. I can't say what LL means by "transaction". You'll have to ask them. I'm GUESSING it would have to be an actual purchase of some sor, but can't say for sure. That is an interesting point, I never thought of that, having never used those services. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-22-2009 16:24
*ANY* transaction? Even "purchasing" freebies? Pep (Surely not such a simple loophole?) ETA GMTA! We're talking about LL here, remember. Simple and Loophole are writen into the TAO. And not necessarily together. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Imon Nightfire
Registered User
Join date: 29 Feb 2008
Posts: 5
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Age verify issue
05-22-2009 16:26
If you are Payment Info Used, you do not need to go through Aristotle to access the adult continent. It is either/or. Also, according to LL, if you have made any transaction on XStreet or SLX you are also verified to access Adult content. Adult regions yes, but not an area requiring age verification. I am still unable to access areas requiring age verification and age verification 'test' spots inworld. And here is what LL Support has to say about payment info and age verification: "Your account still shows as age verification not being successful. ![]() Age verification is voluntary. Having payment info on file does not automatically grant age verified status. They are still separate and independent of each other. Payment info on file will suffice for accessing adult regions, although individual landowners can still restrict parcels or estates to age verified accounts only. If age verification isn't working on the website for any reason or giving a false positive result (as it is in this case), the only option I have that I can offer you is to manually verify your account through the process as described in the previous reply. If you want to report the problem with the website as a bug I encourage you to do so through the Issue Tracker http://wiki.secondlife.com/wiki/Issue_tracker -Chiyo Linden" |
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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05-22-2009 16:28
I can't say what LL means by "transaction". You'll have to ask them. I'm GUESSING it would have to be an actual purchase of some sor, but can't say for sure. That is an interesting point, I never thought of that, having never used those services. I wonder if they probably meant buying lindens on the Xstreet exchange where you'd have to enter in some sort of ID, since it would be easy to have a no payment on file av to camp or earn a few lindens to make a real purchase on Xstreet and thus be considered verified which wouldn't make much sense. _____________________
Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499 |
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Lewis Luminos
Ginger
Join date: 13 Aug 2008
Posts: 218
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05-22-2009 16:32
I have payment info on file and have for over a year. I'm not verified. It's not automatic. Actually it is automatic. It worked for me and I didn't have to do a thing, other than install the RC 1.23 viewer and tick the right boxes in Preferences. If you have payment info on file and used, you're already verified. _____________________
http://luminosity2l.wordpress.com/
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-22-2009 16:33
Adult regions yes, but not an area requiring age verification. I am still unable to access areas requiring age verification and age verification 'test' spots inworld. And here is what LL Support has to say about payment info and age verification: "Your account still shows as age verification not being successful. ![]() Age verification is voluntary. Having payment info on file does not automatically grant age verified status. They are still separate and independent of each other. Payment info on file will suffice for accessing adult regions, although individual landowners can still restrict parcels or estates to age verified accounts only. If age verification isn't working on the website for any reason or giving a false positive result (as it is in this case), the only option I have that I can offer you is to manually verify your account through the process as described in the previous reply. If you want to report the problem with the website as a bug I encourage you to do so through the Issue Tracker http://wiki.secondlife.com/wiki/Issue_tracker -Chiyo Linden" That is true, Estate owners can set their land to "Age Verified" which will superced LL's "Account Verified". _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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05-22-2009 16:36
Adult regions yes, but not an area requiring age verification. I am still unable to access areas requiring age verification and age verification 'test' spots inworld. And here is what LL Support has to say about payment info and age verification: "Your account still shows as age verification not being successful. ![]() Age verification is voluntary. Having payment info on file does not automatically grant age verified status. They are still separate and independent of each other. Payment info on file will suffice for accessing adult regions, although individual landowners can still restrict parcels or estates to age verified accounts only. If age verification isn't working on the website for any reason or giving a false positive result (as it is in this case), the only option I have that I can offer you is to manually verify your account through the process as described in the previous reply. If you want to report the problem with the website as a bug I encourage you to do so through the Issue Tracker http://wiki.secondlife.com/wiki/Issue_tracker -Chiyo Linden" What's weird is .. just today I was flying around and smacked into a parcel that required age verification on the mainland. I have both PIF and age verified a few months ago. Previously if you went to the age verification page on the SL portal when you were already age verified, it would say something along the lines of "you are already age verified" but it didn't seem to stick in my case and I'm presented with filling out all the options again. _____________________
Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499 |
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Imon Nightfire
Registered User
Join date: 29 Feb 2008
Posts: 5
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05-22-2009 16:49
What's weird is .. just today I was flying around and smacked into a parcel that required age verification on the mainland. I have both PIF and age verified a few months ago. Previously if you went to the age verification page on the SL portal when you were already age verified, it would say something along the lines of "you are already age verified" but it didn't seem to stick in my case and I'm presented with filling out all the options again. Please do report that as a bug! http://wiki.secondlife.com/wiki/Issue_tracker Enough complaints about the system not working are the only way it 'may' get fixed! |
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Melita Magic
On my own terms.
Join date: 5 Jun 2008
Posts: 2,253
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05-22-2009 17:58
I'm premium now and I had to quit roleplay at a sim on a private island because the owner set it (and I totally support any landowner's right to choose how they set their land permissions!) to age verify only.
I'm not going to give my info to Aristotle, and Linden Labs stated that payment info in use or registering on SL exchange would be sufficient. But the truth is, it isn't sufficient in all cases. Some parcels will be set to age verified only. In that case it doesn't matter if you are a freebie account or a premium member. Nerts. |
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-22-2009 18:05
I'm premium now and I had to quit roleplay at a sim on a private island because the owner set it (and I totally support any landowner's right to choose how they set their land permissions!) to age verify only. I'm not going to give my info to Aristotle, and Linden Labs stated that payment info in use or registering on SL exchange would be sufficient. But the truth is, it isn't sufficient in all cases. Some parcels will be set to age verified only. In that case it doesn't matter if you are a freebie account or a premium member. Nerts. In fairness LL always did say that parcel owners could go further and use the Age Verification condition. I'm PIU, and won't Aristotle either, which is fine. Whatever that staus allows me to do in SL will be sufficient for my entertainment. if not, I'll find something else to do. _____________________
Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com |
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Melita Magic
On my own terms.
Join date: 5 Jun 2008
Posts: 2,253
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05-22-2009 18:10
Yes I guess I glossed over that part. And/or I assumed (likely, hoped) most landowners would set wider permissions.
I can understand why some would want the strictest setting; legal concerns, and also, not everyone has the same dislike/distrust of Aristotle. It's too bad, though. On the plus side, because of losing my place on that island I took the plunge and became a "landowner." Whee. And it's even on PG land. I'm fairly adaptable. Oh, and Sims 3 comes out in June. ![]() |
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DanielRavenNest Noe
Registered User
Join date: 26 Oct 2006
Posts: 1,076
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Use alternate ID:
05-23-2009 03:13
I'm not going to give my info to Aristotle, and Linden Labs stated that payment info in use or registering on SL exchange would be sufficient. But the truth is, it isn't sufficient in all cases. Some parcels will be set to age verified only. In that case it doesn't matter if you are a freebie account or a premium member. Nerts. Use one of the dead people listed here: http://www.slapt.me/wiki/index.php/SL_Verification_(Age_%26_Payment)_-_Issues_and_Information If you read the age verify page closely, it says: "The information that I am providing is true and correct, and I consent to its verification against public records or government-issued identification." It does *not* ask if it is *your* information. Elvis Presley does in fact live at Graceland (in a coffin), so that is his true and correct address, and the date of birth and driver's Lic seem to match their database, since I age verified an alt with it .To people who are having problems with the verification system: Linden Lab's account database is messed up. I have a canceled account, which after a year re-appeared. It was never premium, but receives stipend. I call it a zombie, cause it's walking dead. So between the Aristotle system accepting dead people to verify, and Linden Labs bringing dead accounts back to life, this is a horror movie. When the new adult rules take effect lots of people will discover they need to verify to visit their favorite places. The horror movie will then be at the linden support offices, as the teeming masses attack trying to fix problems like those notes in this thread. |