Does anyone have any experience with Iron Games or a person named Iron Perth?

I wanted to throw a bowling themed party for the amusement value of it all.. so I went shopping for bowling alleys. They aren't cheap, but hey, I figured I could rez the thing and have it out for fun value, like I do with my En Garde System.

The best seeming value in SL Bowling alleys was from a company called IRON GAMES, run by a gentleman called IRON PERTH. His Ten Pin Bowling system: http://ironperth.com/phpBB2/product.php?page=bowling

Seems very nice, customizable, with many features. To have more than one strip with other vendors, I'd have to pay 3K more. So I bought it.

Upon rezzing the lane, I discovered that the system defaults to a money making operation, charging 35 Lindens to play and running a prize pot of money for people to win.

I don't want any of that. I wanted to turn all that off. I read the notecard, which gives you some simple vocal commands to set fees and payouts to zero. I followed the instructions to the letter. Nothing happens. I've derezzed and rerezzed, and still nothing happens. I've even tried standing on the listener and shouting the voice commands, and nothing happens.

Shrugging, I contacted the name listed as the creator, who turned out to be a lady who had helped him with texture work and he hadn't removed her name from the ten pin set yet. She seemed pretty frazzled and apparently gets IMs searching for the REAL Creator, Mr. Iron Perth. She did not have a lot of nice things to say about his customer service ethic.

Concerned, I've IM'd Mr. Perth every day for the last week, and tried to drop him notecards (in case his IMs have 'capped'.. heard that one before).. The notecards remain unanswered, the IMs are Iming a brick wall.

I HAVE found his new website, illustrating his products: http://ironperth.com. I thought the Forum, at least, might be a suitable place to ask technical questions. I was astounded to find out that the Forum was installed in early June, and already it has thousands and thousands of porn spam posts and not a single customer question raised or answered, a clear indication that Mr. Perth isn't really paying attention to his forum.

One good outcome of finding Ironperth.com was finding Mr. Perth's email, [email]iron.perth@gmail.com[/email]. I have emailed him once, no answer.

If I sound a tad methodical, well, I am. I'm giving Mr. Perth the benefit of the doubt and am trying to contact him for support for his bowling alley product. So far, no response to IMs, no accepting of note cards, no response to emails, no presence in his own company webforum.

As the item costs about what I pay a month in tier fees, I don't consider this a negligible purchase, nor do I consider my frustration ill-founded. The outcome I want is to have a bowling alley where people can play for free-- a refund if I can't have that. I'll be cheerful either way.

What I'm wondering is if anyone out there at all has had ANY experience with this fellow, and is it similar to mine? Since his items are fairly pricey, I imagine feelings would run pretty high.

Thanks for your time.

HOTSPUR

About 18 months ago I bought a roulette table from this seller,now sadly sitting useless in my inventory last time I looked.I initially had a small problem that was sorted out although even then it took an age.I don't think this seller comes online often.I also purchased a craps table with no problems.I must add that both items were great quality and worked fine for me .

there's no way to alter the amount someone has to pay to L$0 ?

i've bought a few things from him.. darts, basketball,
air hockey... the only one i had problems with was air
hockey, and he was very prompt and quick to come to my house
and try to help fix it. However he couldn't fix it and said
he'd go to script level to repair, and send me the fixed one
but i never heard from him again...this was almost a year ago.

Heya Hotspur,

Yeah I remember the guy. He's not evil or anything, but I think he just hasn't been inworld.

Wish I had a better contact for you - ironically the last time I talked to him he was asking me if I thought a merchant was okay... laughs

That was easily over a year ago, probably two.

He was hard to get ahold of when I got my air hockey table a year ago, and I've heard of others having trouble reaching him since then. It sounds pretty bad if he won't even answer his emails, but we've got no way of knowing what may be going on with him in RL. If you still want a bowling system with a creator that is still active, check out the one by Dominus Skye. There may be more, but Dominus and Iron were the 2 that had bowling available a year ago when I was looking for games.

He appears to update his SLEX sales pages regularly, I'd say it's ok to say that bad service is evil.

I purchased a duck shoot and the bumper cars of his and they are useless as they give me errors and he replied once when I had the issue, sent me copies which were also fubared, never heard from him since

checked his website he had listed, and the forums were spammed badly with sex ads last time I looked

I just chalked it up to bad seller/bad product and will not purchase there again (I purchased from him before with no problems, the dart board and the pool table)

needless to say I am not happy with the lack of help with my last 2 purchases and yes his games are not cheap, but his customer support sure is

people have asked about him on this forum in the past.
i believe negative comments on slx do get his attention.

I remember one time he had his business up for sale. I don't know if he sold it or not.

after about an hour and a half of steady effort (and some wild guesses), I managed to configure the bowling game to my liking. Still haven't heard back from Iron Perth.

congrats

and you probably will not hear from him

Plan B might be to check who made the Bay City bowling alley and see if they sell them...

I was in discussions with him for the sale of his business well over 6 months ago or more. He told me he had had a better offer, so I assumed he had sold his games and left SL.

He is still selling on SLExchange though - under the same name, so guess he stayed after all.