Second Life Forums Archive - Ghosted for 24 hours

Chelsea Chenille

Registered User

Join date: 18 Dec 2006

Posts: 17

01-12-2009 23:21

So, can't log into SL. Does anyone have a remedy?

Dante Tucker

Purple

Join date: 8 Aug 2006

Posts: 806

01-12-2009 23:28

If private estate, get an estate manager to restart the sim you were in. If mainland, try begging support to do the same.

You could try making an alt and IMing yourself, though this fails about 90% of the time.

Chelsea Chenille

Registered User

Join date: 18 Dec 2006

Posts: 17

01-12-2009 23:31

Well a 10% success rate ain't bad....guess the alt will try a few more IMs.

Shimmy Shemesh

Registered User

Join date: 14 Oct 2006

Posts: 8

01-13-2009 00:36

From: Chelsea Chenille

So, can't log into SL. Does anyone have a remedy?

Submit a ticket or better yet if you are premium account. get on live chat and ask them to log your avatar out so you can log in . tell them you are ghosted and cant log in . or call them.

Puppet Shepherd

New Year, New Tricks

Join date: 14 Feb 2007

Posts: 725

01-13-2009 03:34

Did you try paying yourself L$1, or can you shove your ghost off the sim where it's stuck? Can you enable damage on the parcel (turn safe off in land options) and kill your ghost?

(Note: I don't know that the last one works, but it sounds like fun.)

_____________________

Come see my new 1-prim flowers, only $10 each! Lots of other neat stuff to find @ Puppet Art,
http://slurl.com/secondlife/Lilypad/200.092/210.338

Dante Tucker

Purple

Join date: 8 Aug 2006

Posts: 806

01-13-2009 04:19

From: Puppet Shepherd

Can you enable damage on the parcel (turn safe off in land options) and kill your ghost?

(Note: I don't know that the last one works, but it sounds like fun.)

It doesn't actualy. This is only becuase avatars in this state lack physics. And the only way to apply damage is with collisions.

Krakamiah Kaestner

Registered User

Join date: 14 Aug 2008

Posts: 4

01-13-2009 04:25

I don't know where I'm ghosted....mapping shows me in an invalid location. IMs haven't worked, invy transfer hasn't, paying myself hasn't. Guess I wait out the Lindens. Thanks for the suggies

Tristin Mikazuki

Sarah Palin ROCKS!

Join date: 9 Oct 2006

Posts: 1,012

01-13-2009 06:24

Try a support ticket or the live chat ghosting shouldnt last more then a few min.

If ya cant im me inworld and I'll give it a try

_____________________

Chelsea Chenille

Registered User

Join date: 18 Dec 2006

Posts: 17

01-13-2009 20:52

Hey sorry to be a pest but....approaching 48 hours now, and nothing is helping. I tried a support ticket, filled it all out, hit finish...and it demanded a valid email address. Checked, rechecked, and even C/Ped my addy in and it's correct, but still can't submit.

So I looked all over for the live chat option and couldn't find it, where is it? And since this account is basic, I probably can't even use it, right? But I do have an alt that is premium, should I try live chat with that account to ask for help with this account?

Tristin Mikazuki

Sarah Palin ROCKS!

Join date: 9 Oct 2006

Posts: 1,012

01-13-2009 20:59

Yup ya should lol

ya shoulda done that after about 20 min heh

_____________________

Chelsea Chenille

Registered User

Join date: 18 Dec 2006

Posts: 17

01-13-2009 21:22

where is it? all I find is submit ticket and a phone number for billing questions.

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

01-13-2009 22:56

From: Chelsea Chenille

where is it? all I find is submit ticket and a phone number for billing questions.

I don't see it anymore either, and I checked with both of my Premium accounts. I suspect this is not actually [RESOLVED] for everyone:

From: someone

[RESOLVED] Live Chat for Premium Support Issue
Posted by Status Desk on January 7th, 2009 at 03:27 pm PST

[Resolved 3:27pm PST] - The Live Chat link is now accessible from the Support page as normal.

[Posted 3:00pm PST] - Earlier this morning we rolled out a new support portal for premium residents. The Live Chat link for premium account holders is not currently available. This issue is being worked on, until such time please use the following work around to access support.

1. Click the “Ticket History” link
2. Find “Live Chat for Premium Support” (this is in the left hand navigation pane)
3. Click on the first article in the search results (should be “Live Chat for Premium Support”)
4. Click appropriate link to start the chat, as normal

Please watch this post for further updates on this issue.

The alternate instructions on how to access didn't work for me either, but you might check it. I put in a ticket regarding the link's absence...I guess we'll see what they say.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Chelsea Chenille

Registered User

Join date: 18 Dec 2006

Posts: 17

01-14-2009 00:26

Thanks, Ann, I was able to find the link with search, it helped to have the exact name of what I was searching for.

https://support.secondlife.com/ics/support/KBAnswer.asp?questionID=5098

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

01-14-2009 10:24

Ha, this is awesome!

From: someone

Intermittent support portal malfunction

We are seeing some issues with our support portal, that might prevent premium and concierge customers from seeing all support options available to them. This only will only effect their live chat option, you can submit tickets as usual.

http://status.secondlifegrid.net/2009/01/14/post439/

I love the whole 'no big deal' tone of it.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Ghosted for 24 hours
Chelsea Chenille Registered User Join date: 18 Dec 2006 Posts: 17	01-12-2009 23:21 So, can't log into SL. Does anyone have a remedy?
Dante Tucker Purple Join date: 8 Aug 2006 Posts: 806	01-12-2009 23:28 If private estate, get an estate manager to restart the sim you were in. If mainland, try begging support to do the same. You could try making an alt and IMing yourself, though this fails about 90% of the time.
Chelsea Chenille Registered User Join date: 18 Dec 2006 Posts: 17	01-12-2009 23:31 Well a 10% success rate ain't bad....guess the alt will try a few more IMs.
Shimmy Shemesh Registered User Join date: 14 Oct 2006 Posts: 8	01-13-2009 00:36 From: Chelsea Chenille So, can't log into SL. Does anyone have a remedy? Submit a ticket or better yet if you are premium account. get on live chat and ask them to log your avatar out so you can log in . tell them you are ghosted and cant log in . or call them.
Puppet Shepherd New Year, New Tricks Join date: 14 Feb 2007 Posts: 725	01-13-2009 03:34 Did you try paying yourself L$1, or can you shove your ghost off the sim where it's stuck? Can you enable damage on the parcel (turn safe off in land options) and kill your ghost? (Note: I don't know that the last one works, but it sounds like fun.) _____________________ Come see my new 1-prim flowers, only $10 each! Lots of other neat stuff to find @ Puppet Art, http://slurl.com/secondlife/Lilypad/200.092/210.338
Dante Tucker Purple Join date: 8 Aug 2006 Posts: 806	01-13-2009 04:19 From: Puppet Shepherd Can you enable damage on the parcel (turn safe off in land options) and kill your ghost? (Note: I don't know that the last one works, but it sounds like fun.) It doesn't actualy. This is only becuase avatars in this state lack physics. And the only way to apply damage is with collisions.
Krakamiah Kaestner Registered User Join date: 14 Aug 2008 Posts: 4	01-13-2009 04:25 I don't know where I'm ghosted....mapping shows me in an invalid location. IMs haven't worked, invy transfer hasn't, paying myself hasn't. Guess I wait out the Lindens. Thanks for the suggies
Tristin Mikazuki Sarah Palin ROCKS! Join date: 9 Oct 2006 Posts: 1,012	01-13-2009 06:24 Try a support ticket or the live chat ghosting shouldnt last more then a few min. If ya cant im me inworld and I'll give it a try _____________________
Chelsea Chenille Registered User Join date: 18 Dec 2006 Posts: 17	01-13-2009 20:52 Hey sorry to be a pest but....approaching 48 hours now, and nothing is helping. I tried a support ticket, filled it all out, hit finish...and it demanded a valid email address. Checked, rechecked, and even C/Ped my addy in and it's correct, but still can't submit. So I looked all over for the live chat option and couldn't find it, where is it? And since this account is basic, I probably can't even use it, right? But I do have an alt that is premium, should I try live chat with that account to ask for help with this account?
Tristin Mikazuki Sarah Palin ROCKS! Join date: 9 Oct 2006 Posts: 1,012	01-13-2009 20:59 Yup ya should lol ya shoulda done that after about 20 min heh _____________________
Chelsea Chenille Registered User Join date: 18 Dec 2006 Posts: 17	01-13-2009 21:22 where is it? all I find is submit ticket and a phone number for billing questions.
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	01-13-2009 22:56 From: Chelsea Chenille where is it? all I find is submit ticket and a phone number for billing questions. I don't see it anymore either, and I checked with both of my Premium accounts. I suspect this is not actually [RESOLVED] for everyone: From: someone [RESOLVED] Live Chat for Premium Support Issue Posted by Status Desk on January 7th, 2009 at 03:27 pm PST [Resolved 3:27pm PST] - The Live Chat link is now accessible from the Support page as normal. [Posted 3:00pm PST] - Earlier this morning we rolled out a new support portal for premium residents. The Live Chat link for premium account holders is not currently available. This issue is being worked on, until such time please use the following work around to access support. 1. Click the “Ticket History” link 2. Find “Live Chat for Premium Support” (this is in the left hand navigation pane) 3. Click on the first article in the search results (should be “Live Chat for Premium Support”) 4. Click appropriate link to start the chat, as normal Please watch this post for further updates on this issue. The alternate instructions on how to access didn't work for me either, but you might check it. I put in a ticket regarding the link's absence...I guess we'll see what they say. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.
Chelsea Chenille Registered User Join date: 18 Dec 2006 Posts: 17	01-14-2009 00:26 Thanks, Ann, I was able to find the link with search, it helped to have the exact name of what I was searching for. https://support.secondlife.com/ics/support/KBAnswer.asp?questionID=5098
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	01-14-2009 10:24 Ha, this is awesome! From: someone Intermittent support portal malfunction We are seeing some issues with our support portal, that might prevent premium and concierge customers from seeing all support options available to them. This only will only effect their live chat option, you can submit tickets as usual. http://status.secondlifegrid.net/2009/01/14/post439/ I love the whole 'no big deal' tone of it. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.

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