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Still Waiting
Renee Loening
Registered User
Join date: 9 Jan 2008
Posts: 2
03-09-2008 08:07
In January Linden Labs billed my PayPal $5.00 US by mistake for land fees. They admitted this was a mistake after I filed a PayPal complaint. They never answered my question why I was billed this until I filed a complaint. They said they would refund the $5.00 if I dropped the complaint, so like an idiot I did. Now 3 weeks later !!!! No refund - No Answer to further Support Tickets.


So I still waiting for my refund Linden Labs!!!!!!!!!!!!!!!!!!!!


Ticket Information:
Ticket #: 4051-4484509
Date Created: 2/13/2008 10:33 AM PDT
Isabeau Imako
P'tite Poulette
Join date: 13 Sep 2007
Posts: 2,335
03-09-2008 08:23
Try calling. No one in RA can help with billing problems.

"If you have a billing issue with your Second Life account, you can call our Billing team at: toll-free (US/Canada) 800-294-1067 or long-distance (not free) 703-286-6277. They're available 24 hours a day, seven days a week."
_____________________
From: Macphisto Angelus
Just remember what my dear Grammy always says: "F**k 'em!"