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Cierra Laville
Builder for Hire
Join date: 30 May 2008
Posts: 2
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08-19-2008 04:33
My friend canceled her account a few days ago, and now she regrets it and wants to re-instat it. She knows she has to pay the fee to get it back along with her stuff, but what she doesnt know is how to go about doing so. Does she have to call LL, or is there a link, or something that she needs to do. Any help would be much appreciated. Thanks =)
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Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
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08-19-2008 04:34
if it was a few days ago, i think she still as time to stop it, however someone else will have to tell you how.
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Cierra Laville
Builder for Hire
Join date: 30 May 2008
Posts: 2
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08-19-2008 04:35
No she said it is officially closed now, so we are both kinda stumped.
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Viktoria Dovgal
…
Join date: 29 Jul 2007
Posts: 3,593
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08-19-2008 04:42
The knowledge base's current blurb is: From: someone
If you have cancelled your account, there is a chance that we may be able to restore it upon your request.
Depending on the length of time during which you account was cancelled, we may or may not be able to restore your account. Even if we are able to restore your account, there is a chance that the inventory, land, and/or L$ previously associated with your account may be unrecoverable. If your account can be successfully restored, we will charge you a US$9.95 reactivation fee.
To start the process, contact our Support team with your request.
Which means, go to secondlife.com/support, put an email address for the guest login thing at the bottom, start a ticket, pick the special questions category, and account issues for the topic beneath should cover it. |
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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08-19-2008 05:26
When I cancelled my account a few of months ago, all I had to do was go to the My account page and there was a link to resume it. I just chose which level I wanted and that was it, my credit card was charged $9.95. I was gone for 3 weeks, and when I logged in all my inventory was intact as if I never left. I think the message I got when cancelling was withinn 30 days and all your stuff would be there, within 60 days and you would have to start over inventory wise, and after 60 days you would have to create a totally new account.
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
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08-19-2008 07:12
its possible to get an acct back thats been canceled for a very long time, but its gonna take patience and talking with Lindens you have known a long time. GL
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"So you see, my loyalty lies with Second Life, not with Linden Lab. Where I perceive the actions of Linden Lab to be in conflict with the best interests of Second Life, I side with Second Life."-Jacek
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Sabine Maruti
Looking for answers
Join date: 13 Apr 2008
Posts: 45
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08-19-2008 09:39
I reinstated an account last week that I canceled about a month before. All I did was call the support line and request it be reinstated. The person asked me the answer to the challenge question I had set and the contact info for the account. I was on the phone for only abut 5 mins. I logged intot he account a few minutes later and everything was just as I had left it.
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