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Need help: account re-enabled and now I'm stuck logging in to the welcome area.

eyewall Paine
Registered User
Join date: 22 Jul 2007
Posts: 1
10-27-2009 16:45
Hey all I let my account lapse and paid to re-enable it this afternoon. When I logged in my entire inventory and linden dollars were gone. It was like starting completely over. Anyway everytime I log in now it starts me in the welcome area and asks me to choose male or female etc. When I adjusted my settings to always log in to my home point it didn't work. It says it can't bring me there when I log in and bounces me to the welcome area again. If make changes to my avatar they are lost everytime I log in as well. Can anyone help me to resolve this ?
Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
10-27-2009 19:33
Unfortunately you are screwed. You need to start over from the beginning. It's one of the perks associated with having a premium account.
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
10-28-2009 01:55
Are you Premium again, or did you just re-enable the account as Basic? If the former, you have the option of Live Chat in Support. I've always found them very helpful. :D

As for your stuff, I'm afraid that is lost and gone forever :( (see this thread: /327/cc/346350/1.html).
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
10-28-2009 05:37
When you say "the welcome area", what is the name of the sim? Is it a "Help Island" sim?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

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http://lindenlab.tribe.net/ created on 11/19/03.

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