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Need help: account re-enabled and now I'm stuck logging in to the welcome area. |
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eyewall Paine
Registered User
Join date: 22 Jul 2007
Posts: 1
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10-27-2009 16:45
Hey all I let my account lapse and paid to re-enable it this afternoon. When I logged in my entire inventory and linden dollars were gone. It was like starting completely over. Anyway everytime I log in now it starts me in the welcome area and asks me to choose male or female etc. When I adjusted my settings to always log in to my home point it didn't work. It says it can't bring me there when I log in and bounces me to the welcome area again. If make changes to my avatar they are lost everytime I log in as well. Can anyone help me to resolve this ?
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Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
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10-27-2009 19:33
Unfortunately you are screwed. You need to start over from the beginning. It's one of the perks associated with having a premium account.
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Taller Than
I Imagined, nicer than yesterday. |
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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10-28-2009 01:55
Are you Premium again, or did you just re-enable the account as Basic? If the former, you have the option of Live Chat in Support. I've always found them very helpful.
As for your stuff, I'm afraid that is lost and gone forever (see this thread: /327/cc/346350/1.html). |
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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10-28-2009 05:37
When you say "the welcome area", what is the name of the sim? Is it a "Help Island" sim?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |