Second Life Forums Archive - can any one help me please

chr0nic MacKay

Registered User

Join date: 12 Jul 2006

Posts: 26

10-18-2007 05:43

I'm not sure if this is right place to put it i bought some lindins for my rl wilfe as a surprize giift lastnigth i got this mail

Dear chr0nic MacKay,

Thank you for using the LindeX Exchange to buy Linden Dollars.

Your account has been charged US$39.7.
You purchased L$10560.

Thanks again - we look forward to seeing you in Second Life!

Linden Lab and the Second Life Team

but i havent been givein the money at all my tranaction on the sl dont even show it has happening at all but my paypal say that it was compleated does any one know what i can do i have a basic acount so i cant contact the lindins about this

thx for your time reading this
rico

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

10-18-2007 05:45

There were problems with the Lindex last night.

From: someone

[RESOLVED] - LindeX Issues
Wednesday, October 17th, 2007 at 11:51 PM PDT by: Frontier Linden

[2:48 am Pacific]

Our hard-working technical colleagues have identified the issue and restored the LindeX to normal functioning. Please feel free to utilise this as normal.

Please accept our apologies once again whilst we worked on this.

[2:30 am Pacific]

Whilst we are seeing some resident L$ purchases being successfully applied, the LindeX buy and sell difficulties are continuing. Please avoid buying or selling any L$ at this time. Our operations and web colleagues are still working on the issue. Thanks for your patience while we wrestle with this.

[1:25 am Pacific]

For the time being please refrain from using the LindeX to place L$ buy or sell orders. We continue our efforts to resolve this issue and apologize for any inconvenience.

[11:40 pm Pacific]

We are looking into reports from residents who have experienced difficulties trying to use the LindeX to buy and sell L$. It is still safe to make resident to resident L$ payments from within Second Life, but for the time being please avoid placing any buy or sell orders from our website or within Second Life.

Keep an eye on the Official Linden Blog for additional information as it becomes available!

http://blog.secondlife.com/2007/10/17/lindex-issues/

I'd give it a few hours and see if it 'catches up.' If not, you could try one of the Support Portal options. You CAN call one of the phone numbers listed for Billing.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Ricardo Harris

Registered User

Join date: 1 Apr 2006

Posts: 1,944

10-18-2007 05:50

Last night, early this morning Linden sent out a message saying not to buy Lindens because they were having problems of some sort.

Now, did you relog? At times what you buy Lindens it doesn't come up right away and relogging does the trick. Go back and check after you relog.

I didn't understand what you said about the transaction but go to your account and then to transaction and see what it says, if you received it or not.

The only thing would be to call them by phone. By phone takes forever but if you wait you can talk to someone and they might be able to help you out. Forget about sending in a ticket, that's nothing but a waste of time.

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

10-18-2007 05:56

Here are the Billing phone numbers:

Toll-free (US/Canada) 800-294-1067 or long-distance (not free) 703-286-6277. They're available 24 hours a day, seven days a week.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Cherry Czervik

Came To Her Senses

Join date: 18 Feb 2006

Posts: 3,680

10-18-2007 06:34

Also try, if your Lindens disappear, getting someone to pay you 1L. This will force your balance through.

Might not be appropriate in this case but handy to know when you go WTF? Where's my money??!?!

Logging also helps.

Yumi Murakami

DoIt!AttachTheEarOfACat!

Join date: 27 Sep 2005

Posts: 6,860

10-18-2007 08:13

From: Cherry Czervik

Also try, if your Lindens disappear, getting someone to pay you 1L. This will force your balance through.

You can also pay yourself L$1 if you have it. (What this does is to force your client to pay attention to your L$ balance on the server.)

can any one help me please
chr0nic MacKay Registered User Join date: 12 Jul 2006 Posts: 26	10-18-2007 05:43 I'm not sure if this is right place to put it i bought some lindins for my rl wilfe as a surprize giift lastnigth i got this mail Dear chr0nic MacKay, Thank you for using the LindeX Exchange to buy Linden Dollars. Your account has been charged US$39.7. You purchased L$10560. Thanks again - we look forward to seeing you in Second Life! Linden Lab and the Second Life Team but i havent been givein the money at all my tranaction on the sl dont even show it has happening at all but my paypal say that it was compleated does any one know what i can do i have a basic acount so i cant contact the lindins about this thx for your time reading this rico
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	10-18-2007 05:45 There were problems with the Lindex last night. From: someone [RESOLVED] - LindeX Issues Wednesday, October 17th, 2007 at 11:51 PM PDT by: Frontier Linden [2:48 am Pacific] Our hard-working technical colleagues have identified the issue and restored the LindeX to normal functioning. Please feel free to utilise this as normal. Please accept our apologies once again whilst we worked on this. [2:30 am Pacific] Whilst we are seeing some resident L$ purchases being successfully applied, the LindeX buy and sell difficulties are continuing. Please avoid buying or selling any L$ at this time. Our operations and web colleagues are still working on the issue. Thanks for your patience while we wrestle with this. [1:25 am Pacific] For the time being please refrain from using the LindeX to place L$ buy or sell orders. We continue our efforts to resolve this issue and apologize for any inconvenience. [11:40 pm Pacific] We are looking into reports from residents who have experienced difficulties trying to use the LindeX to buy and sell L$. It is still safe to make resident to resident L$ payments from within Second Life, but for the time being please avoid placing any buy or sell orders from our website or within Second Life. Keep an eye on the Official Linden Blog for additional information as it becomes available! http://blog.secondlife.com/2007/10/17/lindex-issues/ I'd give it a few hours and see if it 'catches up.' If not, you could try one of the Support Portal options. You CAN call one of the phone numbers listed for Billing. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.
Ricardo Harris Registered User Join date: 1 Apr 2006 Posts: 1,944	10-18-2007 05:50 Last night, early this morning Linden sent out a message saying not to buy Lindens because they were having problems of some sort. Now, did you relog? At times what you buy Lindens it doesn't come up right away and relogging does the trick. Go back and check after you relog. I didn't understand what you said about the transaction but go to your account and then to transaction and see what it says, if you received it or not. The only thing would be to call them by phone. By phone takes forever but if you wait you can talk to someone and they might be able to help you out. Forget about sending in a ticket, that's nothing but a waste of time.
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	10-18-2007 05:56 Here are the Billing phone numbers: Toll-free (US/Canada) 800-294-1067 or long-distance (not free) 703-286-6277. They're available 24 hours a day, seven days a week. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.
Cherry Czervik Came To Her Senses Join date: 18 Feb 2006 Posts: 3,680	10-18-2007 06:34 Also try, if your Lindens disappear, getting someone to pay you 1L. This will force your balance through. Might not be appropriate in this case but handy to know when you go WTF? Where's my money??!?! Logging also helps.
Yumi Murakami DoIt!AttachTheEarOfACat! Join date: 27 Sep 2005 Posts: 6,860	10-18-2007 08:13 From: Cherry Czervik Also try, if your Lindens disappear, getting someone to pay you 1L. This will force your balance through. You can also pay yourself L$1 if you have it. (What this does is to force your client to pay attention to your L$ balance on the server.)

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can any one help me please