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LL Exchange Timing Out

Max Lionheart
Registered User
Join date: 16 Dec 2008
Posts: 34
02-01-2009 13:33
I keep trying to buy some L and I keep getting this error.

• Could not charge account.
• The system encountered an error while processing your order, please try again.

No clue why it keeps timing out on me, anyone getting this?
Dante Tucker
Purple
Join date: 8 Aug 2006
Posts: 806
02-01-2009 14:50
It's not timing out, that is a real error.

Try contacting your credit card company. They have a record of all attempted charges and can tell you why it failed.
Jesse Barnett
500,000 scoville units
Join date: 21 May 2006
Posts: 4,160
02-01-2009 15:33
What were you using to try to buy the $L? Credit card, gift card with a balance on it? If the card has a balance on it then you need to look down to what the total charge is going to be, you may be exceeding your limit.
_____________________
I (who is a she not a he) reserve the right to exercise selective comprehension of the OP's question at anytime.
From: someone
I am still around, just no longer here. See you across the aisle. Hope LL burns in hell for archiving this forum
Mac Soothsayer
Greymuzzle in RL also : )
Join date: 1 Nov 2005
Posts: 49
02-01-2009 16:46
Hi Max,
You're not alone. My alt tried to purchase $2500L a hour and a half ago ingame.
The oncreen box did nothing for almost a minute..then it showed "cannot buy at this time".
So I cancelled it out.
I still have not recieved the Lindens ingame ..however my credit card account shows that Linden Lab charged my account for it......

02/01/2009 LINDEN LAB

SAN FRANCISC CA
Purchase Date: 02/01/09

Miscellaneous/Bill Pay (BP) Pending -$9.92

This same thing happened a couple of months back and I just let it go..but a second time is annoying.Plus the status page shows no problems..which is nothing new..I usually find folks on this forum have the problems and post them long before LL ever shows a problem on the status page.
Good Luck

BTW..my account transactions page shows no transactions for today...so there is no record that I tried to purchase the Lindens except for my credit card account.