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Crashing When Saving Phtos to Disk

Amarilis Andel
Registered User
Join date: 8 Jul 2008
Posts: 3
07-28-2008 07:28
Can you, please help me?
Allways, when i try to save an image to my Hard Drive SL crashes, imideatly.
Can you please tell me how to prevent it

Thank you
Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
07-28-2008 07:37
That's an annoying thing about the new viewer I've discovered.

I take tons of pics. I also take them at 3000 x 2000 resolution. Since installing the new viewer, if I take a snapshot to save to hard drive, I get a black screen, "Second Life is not responding" for about 20 seconds, and then it saves (not crashed, yet).

This isn't good. I don't want to play Russian Roulette every time I take a picture.

I tried logging on with the most recent Release Candidate. When taking a pic, the screen freezes for about 3 seconds, then it saves. This I can handle.

Anyone have the faintest inkling as to what's going down here, please?
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Kasuga Hax
Hanja Welcome Area Helper
Join date: 6 Aug 2007
Posts: 284
07-28-2008 07:45
The resolution might be the problem.

I had the same if I snapshot to disk with dimensions larger than your current screen size.
I expect that SL temporarily changes the background resolution for a moment to take the shot, set back to the old size, and thus crash because the operation is way too heavy.

Try to take snapshots with your play resolution.
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Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
07-28-2008 08:12
From: Kasuga Hax
The resolution might be the problem.

I had the same if I snapshot to disk with dimensions larger than your current screen size.
I expect that SL temporarily changes the background resolution for a moment to take the shot, set back to the old size, and thus crash because the operation is way too heavy.

Try to take snapshots with your play resolution.


That would make sense, but I've been snapping away at that high resolution for months now, with every iteration of the Release Candidate. I can live with the 3 second freeze (that was always the case) but there should be no excuse for the 20 second nonsense that the new main viewer gives me.
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I do not like your tone. It has an ephemeral, whinging aspect.


Gratuitous Flickrage
http://www.flickr.com/photos/24213150@N04
Porky Gorky
Temperamentalalistical
Join date: 25 May 2004
Posts: 1,414
07-28-2008 08:17
From: Kasuga Hax
The resolution might be the problem.

I had the same if I snapshot to disk with dimensions larger than your current screen size.
I expect that SL temporarily changes the background resolution for a moment to take the shot, set back to the old size, and thus crash because the operation is way too heavy.

Try to take snapshots with your play resolution.


I have experienced exactly this with the latest RC. As long as the screenshoot is equal to or less than my screen resolution then they is no delay or lag. Larger than my screen res then sometimes I freeze for a few secs then recover, sometimes I freeze and need to task manager out and sometmes it just crashes which automatically closes the viewer.
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Amarilis Andel
Registered User
Join date: 8 Jul 2008
Posts: 3
Thank you, but it's not working
07-29-2008 10:13
I only have ththis problem in my Laptop, where i have Windows Vista, and the latest version of SL software. Using my PC, with Windows XP, and the prvious version of SL software, everything is ok. Does the protections of Windows Vista, block some functions of SL software?

Thank you , my friends ,for your help