can't login

it gets half way into logging in then the screen just disappears.. i've tried logging in on the candiate release, regular and windlight clients and get same results, is it only me? if not how can i fix this?

Unfortunately, there are many possible reasons for your failure to log in. From your post, I don't think any one will be able to help you. I'm not very techy, so I won't even attempt to try. Lately, my mouse has had a mind of its own. I simply disconnected everything after turning the puter off, then reconnected. It worked... That's about as far as I can help. Maybe clearing your cache?

well what's weird is it connects just fine on my laptop... but on desktop doesn't at all.. and it was working last night but today it just says connecting to world and then screen is gone.... i will try reinstalling the clients i guess.. thanks for replying tho

btw i've already did a disk clean up for computer itself if thats the cache you ment, cuz obivously i can't do the game cache since i can't login

Before pressing 'connect', you can access your preferences and clear cache. You don't need to be inworld. Unless what you mean is that you can't even see the start-up window (where you enter your password)?

Yep. Make sure you close SL and start it again after doing that.

If you haven't rebooted your computer in a while - mine stays on 24/7 - you might give it a quick reboot, too.

If those don't work, do Help->About Second Life at the login screen and copy/paste the system specs from the top of that..

oh ok, thanks hehe i'll try clearing the cache later