All objects not selling from Boxes?

Hi, lately I've been getting a lot of offline IMs from customers who have purchased items in my store but have not received everything that's inside the box. I set all my boxes to sell contents and I do have a gift card system. It's been anything from skins, to clothes. Sometimes a skirt prim won't sell, sometimes its a pair of pants. I always go and double check the boxes but everything is in there. Does anyone have any ideas and is this happening to anyone else? Thanks

it sounds like you might have run into the 'next owner permission glitch'. This happened to me with something I put into MM boards, what a headache. I'll find a post to link to you for further explanation.

edit: here it is /327/31/316204/1.html

is it consistently the same thing that isn't getting passed, or is it completely random?

and is it being sold as 'buy contents', or using one of the functions like llGiveInventoryList.

I ask because if it isn't the problem Ralektra mentions, it could be some sort of cap they've forgot to mention installing.

Thank you!

It's set to sell contents and it's random, though it did happen to the same item twice. Skins and clothing both. Prims and clothing.

I had that happen several times a few weeks ago - random - not same box - not same items - don't use gift cards - the items appeared for others, just not for a few. Just assumed it was a short term SL glitch.

It was silly because, even though I had already read the post that I linked above, I wandered about in my state of 'it can't happen to me'. When I transferred the item into the boxes, I got the 'warning item is no transfer if you continue blah blah' pop up and yaya didn't pay attention, I am the creator and therefore I can do what I want!

So I put the item into the box, took the box into my inv, stuck it in the MM, and the next morning found that 150 people had gotten an empty box

Hopefully I will learn to listen to the voices in the future

Try buying your item with an av and see if that works.

I've had this happen with boxes I sell, and it always seems completely random. Notecards and landmarks are the most likely to get through, but customers report that some or all of the other items will fail to appear.

My guess has always been that this is connected to the same error which can occur when you rez a box full of stuff and choose open and then copy to inventory. Often, if I do that really quickly the contents of the box haven't loaded into the pop-up window I get after pressing open, which gives me the option to copy. Then, when I hit copy to inventory I get an error message that there is nothing in the box. If I close the window and do it again, the stuff is all there, it just takes a moment to load.

When buying I always choose buy and let the dialogue window sit for a second or two before continuing with the transaction. It would be interesting to test doing that really quickly, over and over to see how often you actually get all of the items, particularly if there are several in the box.