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estate abuse email: Feature unsupported

Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
10-28-2008 09:45
sometime in the past 24 hours the estate abuse email was deactivated and now claims to be 'unsupported'. this means that now all abuse emails will be routed to ll instead.
is this the case on everyone elses estates as well? or just mine?

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Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
10-28-2008 09:50
It's that way on the Rutgers University estates, as well. So probably affects all the sims on the current server release.
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Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
10-28-2008 10:05
From: Nina Stepford
sometime in the past 24 hours the estate abuse email was deactivated and now claims to be 'unsupported'. this means that now all abuse emails will be routed to ll instead.

_All_ ARs have _always_ been sent to LL. It's more a question of if the estate owner also gets them.

No idea why it now says unsupported.
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
10-28-2008 10:13
Incompetence? Or a premeditated decision to cripple one of the estate manager's primary ways of differentiating themselves from LL...the ability to actually communicate problems to someone?

I swear I am starting to see a pattern here.
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Atashi Toshihiko
Frequently Befuddled
Join date: 7 Dec 2006
Posts: 1,423
10-28-2008 11:04
That has been broken since the 1.21 viewer, possibly since 1.20.

I do not know if a previously-entered email address is still in there and it's just the update that is borked, or if they've erased the email addresses.

Nonetheless, there is a pattern, and appearantly a plan - which doesn't include private estates, in the future. On the bright side, there'll be linden land, ibm land, google land...

-Atashi
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